Customer Reviews for Beckners Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Beckners Automotive

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Anthony S.
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Customer did not leave a comment.

Reuben M.
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I received excellent service.

Eduardo R.
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Excellent service

Daniel J.
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Great experience! Equipment was excellent. Thank you!

Mathieu F.
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Customer did not leave a comment.

Marty K.
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Trailer had a leak that caused water damage to our property

Chris P.
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Great U-Haul location. The gentleman was very friendly and very professional. Would definitely use again

Ray F.
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The original scheduled location wasn't open during their normal business hours. I ended up dropping the trailer off someplace else. The second location was excellent.

Adam R.
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Customer did not leave a comment.

Kevin L.
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Sean B.
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Karen O.
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DANIELLE A.
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Kyle P.
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Victor B.
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Jose G.
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David G.
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Always easy to return equipment to this location

William M.
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Jericho J.
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More parking space. Over cluttered

David G.
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Arrived, called attendant and within 5 minutes I was on my way out. I choose this location to drop off every time because the customer service I get and the hospitality of the attendant.

Gerard P.
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Dalton K.
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location was very helpful

Steve G.
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Joshusa W.
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Margie R.
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Austin M.
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The store was clean, the employee was very nice. Asked me how my trip was!

Brandon S.
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George L.
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Excellent customer service from Randy at this location.

Jesus C.
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Eutiquio Z.
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Great service

George L.
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Randy provides great customer service.

Brittanie O.
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The mobile app cancelled my reservation without letting me know. Luckily the gentleman inside was accommodating and redid my reservation.

Randy B.
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Customer did not leave a comment.

George L.
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Rudelay R.
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Brandon K.
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Damon T.
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Vanessa R.
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Jose A.
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Becky M.
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MICHAEL S.
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Billy F.
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TAMICKEY M.
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They quoted me on price and my card was billed another price. They place was filthy and the tow dolly was in ok condition.

TOMMY D.
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Customer did not leave a comment.

Michael G.
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Jr Z.
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It was snowing that day thus the trailer was dirty. The guy helping was nice.

Jodi P.
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Audie V.
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JOHN T.
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Kirk C.
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Charle R.
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Service was excellent and the staff very helpful. The office was trashed with lots of junk laying around. However, this didn't impact pickup of the equipment I had reserved.

john M.
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Customer did not leave a comment.

George L.
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Randy did a great job of customer service!

Benny M.
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have a cheaper weekly rate.

James S.
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When I went to pickup equipment i ask was trailer inspected for my trip but when I check tires front right axle tire only had 25 psi in it. The other tires had 58 psi in them. Tires recommended air pressure was 65psi max cold. That would have been a blow out in the making. Also I paid more money to rent the same size trailer,but I went 450 miles less on this trip.

Ashley S.
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First time I ever used a U-haul I'll definitely use this company again

Roger H.
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Customer did not leave a comment.

J D R.
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PAUL M.
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Mark S.
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Easy drop off

Kati A.
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Customer did not leave a comment.

nickie K.
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Craig Y.
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Eufemia S.
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laurie V.
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Very customer orientated service!!

jan B.
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Sheridan S.
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ACTUALLY HAVE MY UHAUL AND THE ITEMS I RENTED WITH IT.

Timothy E.
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Customer did not leave a comment.

Kris F.
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BECKNER Automotive/ BECKNER U-Haul office is horrible.. apparently unorganized too. I dropped the trailer off and Mr BECKNER called later asking when I would drop the trailer off. I already had dropped it off. He said there's one here. Not yours. Did I change trailers elsewhere.. no I did not... I had a bad feeling about that place.. sooo I took pictures of the trailer, where it was parked.. which also verifies no damages.. I shared. Those pics with him. Immediately got a receipt. His reply.. trailer numbers got crossed somewhere... WTFE

Malissa R.
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While the location was great and when finally having to go inside for help, Randy was wonderful, the app and the entire checkout process was awful and a ridiculous waste of time! It took over 30 minutes of sitting in the parking lot trying to upload photos which the app too forever to load and then weren't accepted and then waiting in someone to reach my contact, which could have been taken care of prior to my arrival. I will never use the app again.

Holly A.
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Customer did not leave a comment.

Shauntel C.
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Martin R.
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Phillip H.
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Keep doing what you are doing. Thanks

Patrick P.
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Joe F.
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Patricia I.
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Super fast and painless service.

David M.
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thank you very much

alan G.
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Customer did not leave a comment.

Chris R.
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Reserved a tow dolly in Chula Vista, CA, was told the van work work had to have trailer. Which cost twice as much. Then in Texas I was told a tow dolley could be used, made a reservation. Went to pick it up at 4 PM. It was all locked up. After several calls someone showed up and pick up the tow dolley which work great. So I had to pay 600 dollars for the trailer when the tow dolley would have been 300. Do I feeling was ripped off for 300 dollar. A poor way to do business. I would really like a reply on recouping my 300 dollar I paid for as tailor I didnt need. ( that's the difference between the trailer a d tow dolley from Chula Vistsa, CA to Odessa, TX.

Deborah M.
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Nothing

Robin M.
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Never have an issue and we rent often. Randy is very nice and he makes sure everything is working and up to par before you leave.

Jorge Luis P.
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Customer did not leave a comment.

Donnie M.
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Thomas P.
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Good service, rapid and nice person.

Remi E.
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JUAN C.
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Excellent guy to work with

Robin M.
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Can't think of a thing! Always excellent service.

davis L.
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Called the number given. The guy was very polite even though we probably woke him from his sleep. He was the best.

Robin M.
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The uhaul trailer was a bit dirty on the outside but that didn't really matter. It was in good shape and got the job done.

Ron L.
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Customer did not leave a comment.

Robin M.
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Maritza C.
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MUHAMMAD R.
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Frank G.
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CORINA C.
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Jose G.
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Allyson R.
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ALEX M.
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Cameron S.
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No reviews have been submitted for this location.

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