Customer Reviews for Beckners Automotive
(U-Haul Neighborhood Dealer)

460 reviews

4033 Maple Ave   Odessa, TX 79762
(& Tanglewood)

(432) 368-9316

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 6/26/2022: 9:00 am - 12:00 pm
  • 7/2/2022: 8:00 am - 10:30 am

Services at this Location:

Contact Us

(432) 368-9316

4033 Maple Ave
Odessa, TX 79762
(& Tanglewood)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 6/26/2022: 9:00 am - 12:00 pm
  • 7/2/2022: 8:00 am - 10:30 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Mandel G. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Tania Y. 
Rating:
5.0

Customer did not leave a comment.

roger G. 
Rating:
5.0

Customer did not leave a comment.

Tory H. 
Rating:
5.0

Customer did not leave a comment.

Tory H. 
Rating:
5.0

This is the second time I have have returned equipment to this location (first when I moved here 10 years ago and this most recent time) VERY easy location to return equipment to and it is easily accessible. I returned the equipment afterhours and was able to notify the owner of my arrival and he handled it from there. VERY simple.

Joseph W. 
Rating:
4.0

No improvements at this time. Good customer service

Frank L. 
Rating:
5.0

Super nice guy and was in and out.

Tracee W. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Tony L. 
Rating:
4.0

Customer did not leave a comment.

Tena L. 
Rating:
5.0

Site itself was kind of a dump, but its Odessa, and the Owner was very friendly and very helpful. Would def recommend again!! :)

Spencer B. 
Rating:
5.0

Customer did not leave a comment.

WILFORD W. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
2.0

The trailer was covered in bird droppings, the wheel guards were rippled as if straightened from miss use, tire pressure was low. Second major issue was not this locations problem but on a national/area level. I made a reservation for a 10 foot truck for a Wednesday and then less then 24 hours before my pick up was informed that neither the van, 10 foot, or 15 foot truck (one size up or down from my needs) would be available until the following Monday.

Jared L. 
Rating:
5.0

Customer did not leave a comment.

Joe N. 
Rating:
5.0

Customer did not leave a comment.

Lauri F. 
Rating:
5.0

Customer did not leave a comment.

Crescencia R. 
Rating:
3.0

Customer did not leave a comment.

Trillion R. 
Rating:
5.0

Customer did not leave a comment.

Luis H. 
Rating:
5.0

Customer did not leave a comment.

Stuart G. 
Rating:
4.0

Customer did not leave a comment.

Nancy N. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
4.0

Customer did not leave a comment.

Saul B. 
Rating:
5.0

Customer did not leave a comment.

Erik G. 
Rating:
5.0

Customer did not leave a comment.

Ayla S. 
Rating:
5.0

Customer did not leave a comment.

Billy B. 
Rating:
5.0

Customer did not leave a comment.

Billy B. 
Rating:
4.0

All trucks need cruise control maintain the seats for comfort. My seat was worn on left side made for an uncomfortable ride

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Christian I. 
Rating:
4.0

Customer did not leave a comment.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Raul B. 
Rating:
4.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
1.0

We had a set time to pick up the truck at 9:00 AM and no one was at the location. We had to call several numbers to finally reach the guy and he showed up at 9:35. Then we said we would be back at 3:00 to come back and get the car hauler. Again a no show and this time took 45 minutes for him to come and he would not hook up the trailer.

Michael S. 
Rating:
3.0

Customer did not leave a comment.

Victoria C. 
Rating:
5.0

Customer did not leave a comment.

Brenda M. 
Rating:
5.0

Randy provides excellent service and, most of all is an attentive listener with a knack for troubleshooting. Randy fixed me up and got me on the road. Thanks, Randy.

Leonard C. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL L. 
Rating:
3.0

Customer did not leave a comment.

CHARLES D. 
Rating:
3.0

I rented blankets but they were not in the Uhaul when I finally opened it. I was in Midland and picked up in Odessa and when I picked it up it was pouring rain so did not check til later.

Richard S. 
Rating:
5.0

We were ripped off by UHaul Corporate. My son-in-law reserved and contracted a 26' Uhaul truck and an Autohauler for a local move in Uvalde. The 26' had a defective leaking freon a/c that worked great when picked up but the freon leaked out, resulting in driving 300 miles both ways @ 100F heat. He drove to Monahans to load HHGs, then drove back to Uvalde with the Autohauler w/my vehicle. The Autohauler was not available as reserved and contracted for the local move @ $54. Yall price gauged me at $350 because I had to get a one-way from Odessa to Uvalde. You owe me a huge refund due to your breach of contract from the initial rental contract.

Jory V. 
Rating:
5.0

Customer did not leave a comment.

BUDDY W. 
Rating:
4.0

Update system on reservations.

Miguel C. 
Rating:
5.0

The gentleman i spoke to was very friendly, understanding, and willing to work with me. I enjoyed this because good customer service is hard to find

Shannon N. 
Rating:
5.0

Fast and easy drop off

Abdel T. 
Rating:
5.0

Quick and easy drop off

ABDEL T. 
Rating:
1.0

The guy that was was running the place told me he was 15 minutes away and I waited an hr before he showed up. They are suppose to be open at 9. I showed up at 10. Didnt leave until after 11. Wont ever be back to that location and wont recommend it either.

Courtney K. 
Rating:
4.0

Customer did not leave a comment.

Jeff Angelo T. 
Rating:
3.0

expensive

Muhammet A. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Alejandro R. 
Rating:
3.0

Drop it off to the location where I was at since the vehicle was stolen. Instead Uhaul made me drive an hour and 45 mins each way to pick it up and didn't give me any credit.

Cory H. 
Rating:
5.0

Customer did not leave a comment.

Jimmy A. 
Rating:
5.0

Customer did not leave a comment.

Leonardo P. 
Rating:
3.0

Customer did not leave a comment.

Yecy R. 
Rating:
5.0

Customer did not leave a comment.

Jim D. 
Rating:
4.0

Customer did not leave a comment.

HANNAH A. 
Rating:
3.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

I received excellent service.

Reuben M. 
Rating:
5.0

Excellent service

Eduardo R. 
Rating:
5.0

Great experience! Equipment was excellent. Thank you!

Daniel J. 
Rating:
3.0

Customer did not leave a comment.

Mathieu F. 
Rating:
3.0

Trailer had a leak that caused water damage to our property

Marty K. 
Rating:
5.0

Great U-Haul location. The gentleman was very friendly and very professional. Would definitely use again

Chris P. 
Rating:
2.0

The original scheduled location wasn't open during their normal business hours. I ended up dropping the trailer off someplace else. The second location was excellent.

Ray F. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Customer did not leave a comment.

Karen O. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE A. 
Rating:
5.0

Customer did not leave a comment.

Kyle P. 
Rating:
3.0

Customer did not leave a comment.

Victor B. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Always easy to return equipment to this location

David G. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
3.0

More parking space. Over cluttered

Jericho J. 
Rating:
5.0

Arrived, called attendant and within 5 minutes I was on my way out. I choose this location to drop off every time because the customer service I get and the hospitality of the attendant.

David G. 
Rating:
5.0

Customer did not leave a comment.

Gerard P. 
Rating:
5.0

location was very helpful

Dalton K. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
4.0

Customer did not leave a comment.

Joshusa W. 
Rating:
5.0

Customer did not leave a comment.

Margie R. 
Rating:
5.0

The store was clean, the employee was very nice. Asked me how my trip was!

Austin M. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Excellent customer service from Randy at this location.

George L. 
Rating:
5.0

Customer did not leave a comment.

Jesus C. 
Rating:
5.0

Great service

Eutiquio Z. 
Rating:
5.0

Randy provides great customer service.

George L. 
Rating:
5.0

The mobile app cancelled my reservation without letting me know. Luckily the gentleman inside was accommodating and redid my reservation.

Brittanie O. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
5.0

Customer did not leave a comment.

Rudelay R. 
Rating:
5.0

Customer did not leave a comment.

Brandon K. 
Rating:
5.0

Customer did not leave a comment.

Damon T. 
Rating:
5.0

Customer did not leave a comment.

Vanessa R. 
Rating:
4.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Customer did not leave a comment.

Becky M. 
No reviews have been submitted for this location.

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