Customer Reviews for BellAirs Inflatables LLC
(U-Haul Neighborhood Dealer)

Rating:

1.0

When I walked in the guy was on the phone with someone else and he was more interested in speaking to them than me. He checked the U-Haul out to me in the middle of his conversation with TWO phone calls unrelated to U-Haul business. Also, for two weeks my reservation was in line and when I got there, “we don’t have a furniture dolly or furniture pads.” Luckily a different U-Haul place along our route to loading gave us furniture pads when they heard we had a crew waiting on us to load, and our reservation site dropped the ball. He also told me not to worry about the checkin process of inspecting the truck before pulling off…I took pictures anyways but really? AND he didn’t clear our reservation…I got an email the next day saying that I didn’t pick up the truck I was driving! The 800 number said to ignore that…but it was icing on the cake. And we didn’t have the furniture dolly. Blah!

Rating:

2.0

U-Haul person was late, young kid with hood on his head. No concern that truck did not have a dolly, pads or that it was full of gas as I requested. I had to go to another store did get everything I needed. Put me a day behind.

Rating:

5.0

This experience was great but in order to improve for the next customer: Make a worker-free exchange the default and only give them help if they ask haha! Sorry I just love being able to fulfill a service without being perceived by other humans, I should rent uhauls exclusively when the buildings are closed now

Rating:

5.0

Perfect customer service. Highly recommend, thank you!!!!!

Rating:

2.0

Not good experience

Rating:

2.0

Cab and cabin was dirty- had to sweep out debris and food before loading. Back wheel was out of alignment and wobbly.

Rating:

5.0

The customer service representative at the Denham Springs office on S. Range Ave, LA was curious, knowledgeable, extremely accommodating and helped me have a great experience with my move! I was give her a rating of A+