Stop charging extra fees and never return a refund, make sure the vehicle is clean inside and out including steering wheel. Gas should be placed at a half of tank to ensure the next customer can make it to the service station. Great job on servicing the vehicle, i felt safe driving it.
Stacy S
BellAirs Inflatables LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denham Springs, LA 70726
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I dropped the truck off on Monday and the lady took my keys and told me she would check it in. It never happened.. I called on Tuesday and the gentleman told me in the morning he would check my truck in in the afternoon, when I called back in the afternoon, he told me he checked it in. I never received my invoice when I had him verify my email address. He told me that he mistakenly did not check me in and had already left., he said he would check me in later that afternoon, at 4:30, he still had not checked me in. They had had the truck now for two days. I called U-Haul Customerservice and filed a complaint. Also confirm the truck was not checked in and left a message for the area service manager. I called back to the U-Haul location where the gentleman screamed at me told me that he had a second job and was not able to check my truck in when I told him I needed my invoice for reimbursement. He said fine. I’ll go do it now and hung up on me. I called back to U-Haul Customerservice and updated my claim to add his erratic unprofessional behavior. 830. I finally received the invoice that he had checked the truck in two days after dropping it off. I would not recommend this U-Haul location nor would I want them representing my company. It was a terrible experience.
craig tIt was closed and small parking for a 26’ truck. Ease of drop off once I located business was good. No issues.
Mack WNot be so judgmental! The app asks to scan the barcode on the orange box and there isn’t any.
Lori BShare with customers that after hour rentals are handled via phone. When I arrived, I thought it was a scam because the business was closed.
Dana C