Customer Reviews for Belleville Storage Center
(U-Haul Neighborhood Dealer)

428 reviews

1500 West Blvd   Belleville, IL 62221

(618) 509-5079

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(618) 509-5079

1500 West Blvd
Belleville, IL 62221

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Paige E. 
Rating:
5.0

Great customer service! I have rented several trucks from Belleville Storage and have always had a great experience!

richard T. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Shatamber W. 
Rating:
5.0

Customer did not leave a comment.

Jasmine Marie M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany J. 
Rating:
5.0

This was just the drop off location but April was such a sweet person. She was right there as soon as i pulled in asked if we had a good experience with the truck and even joked about us both having nerdy face masks. Will definitely go back if i need a truck in belleville

roger N. 
Rating:
4.0

Customer did not leave a comment.

Kathy B. 
Rating:
5.0

The only reason I would not recommend this location is the attitude of the agent there. She was just plain rude. I had originally rented some blankets for my trip however I ultimately did not use them. When u returned the truck, I asked the agent whether she would charge me for the blankets (they were still sealed in the plastic) and she said that I had rented them and therefore I had to pay. I indicated for what use? She then in an exasperated tone said: "Alright I won't charge you for them!" Truck was fine, but i won't ever be coming back to this location. This young lady needs to get the chip off her shoulder and realize that it's customers who deliver her paycheck.

BRYCE T. 
Rating:
5.0

Customer did not leave a comment.

Bobbie R. 
Rating:
5.0

Customer did not leave a comment.

Tinikia M. 
Rating:
5.0

Customer did not leave a comment.

Latoya S. 
Rating:
5.0

Customer did not leave a comment.

Doug M. 
Rating:
5.0

Customer did not leave a comment.

DELBRICA F. 
Rating:
5.0

Customer did not leave a comment.

Bridget C. 
Rating:
5.0

Customer did not leave a comment.

Bridget C. 
Rating:
5.0

Drop off was fast and easy!!!

Eshe O. 
Rating:
5.0

Customer did not leave a comment.

DARCELL E. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

CAITLIN A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

KEYON H. 
Rating:
4.0

Truck has a miss in the engine during acceleration, but overall a smooth move. Savannah at the desk was a great help.

Randy V. 
Rating:
5.0

Customer did not leave a comment.

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

Shaq C. 
Rating:
5.0

The lady at the desk was very nice and helpful. Great conversation. Highly recommend.

Daryl W. 
Rating:
4.0

Customer did not leave a comment.

Nicole L. 
Rating:
5.0

Customer did not leave a comment.

SHERNITA R. 
Rating:
5.0

Customer did not leave a comment.

Stephanie A. 
Rating:
5.0

Customer did not leave a comment.

CONSTANCE K. 
Rating:
5.0

Customer did not leave a comment.

reuvel P. 
Rating:
5.0

Everything was perfect. Thanks for being great!

Julia M. 
Rating:
5.0

No locking tags on the blankets or dolly. The location of both take up valuable truck space. Trying to fit stuff past the dolly as truck filled scratched some of the furniture.

Herbert P. 
Rating:
5.0

Customer did not leave a comment.

Hunter Y. 
Rating:
5.0

Customer did not leave a comment.

CHANANTE R. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W. 
Rating:
5.0

Customer did not leave a comment.

Kirk B. 
Rating:
5.0

Lady working behind counter was nice, friendly, and helpful.

Brett H. 
Rating:
5.0

Customer did not leave a comment.

FELINDA J. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

April L. 
Rating:
5.0

Customer did not leave a comment.

Connor A. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

Justin P. 
Rating:
5.0

This was the best service I have had at a U-Haul locations. The lady at the counter was very friendly and knowledgeable. I would recommend this location to anyone.

Chase M. 
Rating:
5.0

Customer did not leave a comment.

Shemia J. 
Rating:
4.0

Customer did not leave a comment.

Barbara G. 
Rating:
5.0

Customer did not leave a comment.

Clyde M. 
Rating:
5.0

Customer did not leave a comment.

Marcus M. 
Rating:
5.0

Customer did not leave a comment.

KENDRA P. 
Rating:
3.0

Customer Service was good. The equipment was bad.

Jason A. 
Rating:
5.0

Very courteous, and explained everything well

JESSE S. 
Rating:
4.0

Customer did not leave a comment.

Tyler K. 
Rating:
5.0

Customer did not leave a comment.

william W. 
Rating:
5.0

Customer did not leave a comment.

Migeon W. 
Rating:
3.0

I don't really know if it's the locations fault more than just the area being over saturated with people moving in, but you have multiple Uhaul dealerships listed on google that don't exist(Conoco near this one) and others where the inventory is completely full. If renting from this area and going somewhere else it's terrific, but bringing equipment to the O'Fallon area is very tough because most Uhaul lots are full which led me to driving around for an hour and a half trying to offload my trailer.

Tanner G. 
Rating:
5.0

The pre-arrival online check-in was easy to do.

Craig S. 
Rating:
5.0

Customer did not leave a comment.

Dana L. 
Rating:
4.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

JOEL P. 
Rating:
5.0

Customer did not leave a comment.

Dominic H. 
Rating:
5.0

Better defined parking for returns

Ian S. 
Rating:
3.0

Customer did not leave a comment.

Brock W. 
Rating:
5.0

The windshield wiper needs to be fixed. It kept jumping off track while I was driving. It really put me and my passenger in danger because it was raining really hard. It need to have a more thorough inspection on the truck.

Ceira S. 
Rating:
4.0

Thanks

Teresa C. 
Rating:
5.0

Customer did not leave a comment.

Jo Anna C. 
Rating:
5.0

Customer did not leave a comment.

Jessie S. 
Rating:
5.0

Customer did not leave a comment.

Marietta C. 
Rating:
5.0

Please explain to customers that they can take a live photo instead of uploading it. That was very confusing.

Henrietta Y. 
Rating:
4.0

Customer did not leave a comment.

Crystal P. 
Rating:
5.0

April was awesome!

Linda F. 
Rating:
5.0

Customer did not leave a comment.

Melinda H. 
Rating:
5.0

This experience was so much better then my sat one in December. I called and reserved the truck ahead of time, able to pick it up and drop it off with ease. This location was very satisfactory

Jennifer T. 
Rating:
5.0

Customer did not leave a comment.

Justin D. 
Rating:
5.0

Customer did not leave a comment.

Tiffany H. 
Rating:
5.0

Customer did not leave a comment.

frank B. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Everything was the way it was supposed to be, abd best friendly help a person could ask for. Thank you. Darryl Reed

Darryl R. 
Rating:
5.0

Front desk customer service was outstanding. Will definitely return here and recommend to family and friends.

Brandon A. 
Rating:
5.0

this Location was very understanding when I kept the truck an extra day

Skyla G. 
Rating:
5.0

Customer did not leave a comment.

Simon E. 
Rating:
5.0

Customer did not leave a comment.

Cynthia R. 
Rating:
3.0

Customer did not leave a comment.

Julaine C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

outstanding customer service!

cecil B. 
Rating:
5.0

Very easy to pickup and drop off

richard T. 
Rating:
5.0

Customer did not leave a comment.

paul U. 
Rating:
4.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

Everett M. 
Rating:
5.0

Very good vehicle very pleased

Paul K. 
Rating:
5.0

The woman who worked with us (April Davis?) to make the reservation and to pick up/drop off the vehicle was excellent. She was helpful, friendly, professional and it was a pleasant experience all the way around. I would definitely rent a vehicle from this location again. I have spoken with vendors or rented trucks from other locations in this area and this was by far the best experience.

kate C. 
Rating:
5.0

Customer did not leave a comment.

michael P. 
Rating:
5.0

Customer did not leave a comment.

tyler M. 
Rating:
5.0

Customer did not leave a comment.

Randy Y. 
Rating:
5.0

Customer did not leave a comment.

Ronda C. 
Rating:
1.0

I reserved a truck for 23 hours. The truck was returned within 23 hours but I was charged for an extra day.

Brett D. 
Rating:
3.0

After hours drop off process was great and easy.

John G. 
Rating:
5.0

Customer did not leave a comment.

Javonie E. 
Rating:
5.0

Everyone was so nice made me feel comfort8

Kathleen F. 
No reviews have been submitted for this location.

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