Idk if it's the location or U-Haul in general. But I had issues getting areservation once I finally got one through the app Customer support was saying they didn't have record of my reservation to assist. I had problems getting through the process to close out my rental and it also took over 20 minutes to actually start my rental and pick up my truck through the mobile option. Overall, it just seemed very difficult.
Kiana S.
Belleville Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belleville, IL 62221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul truck was very beat up it took me almost an hour to inspect it before pulling off the lot I counted 37 missed damage to the uhaul before I pulled off the lot
LaNeisha S.Easy drop off
Paige S.Jason was very helpful with my rental needs. Returned the truck after 7 hours, went to the website to complete rental return requirements but no thing for me to go to. Called office no answer so will call back.
Kayla M.Excellent service Excellent people. Thank you
Asaad A.