Manager was nice.Aubrey C.
Customer Reviews for Bellflower Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KATHERINE G.
The staff was very helpful and friendlymichael G.
This place has the best customer services, as well as being able to use the rental truck am extra day with no problems or worries. Closing out my bill became easy as well. Great place overall rental truck companies with great customer services.FREIDA H.
Customer did not leave a comment.YASH D.
Customer did not leave a comment.EUGENE D.
During pick-up I inquired about a military discount. I was told they couldn't apply one, I'd have to call Uhauls customer service and they'd be able to apply one. So I did and found out that was wrong informationThomas W.
Excellent service. Very friendly and knowledgable.Lorena M.
I had allot of problems with the return. the agent kept on recording the wrong mileage and couldn't process the payment. what should have taken 10 minutes took a half an hour. I felt the agent wasn't well verse in her field.LILIA G.
Customer did not leave a comment.SONNY U.
Customer did not leave a comment.LIsa S.
Customer did not leave a comment.FEDERICO B.
Customer did not leave a comment.Dan R.
Great customer service. thank you for a job well done.GABRIEL A.
Quick service and nice pplmichael louis R.
Rocky was amazing throughout the entire process! Highly recommended!Raymond G.
Service was HORRIBLEKIMBERLY A.
Superb service from Rocky and Kimcarlos gabriel M.
Customer did not leave a comment.CHRISTINA M.
Customer did not leave a comment.WILLIAM S.
Everyone was friendly, informative and a pleasure to work with!Nigel K.
Customer did not leave a comment.Tonia J.
Customer did not leave a comment.Edith P.
The gas nidle in the truck wasn't working right, I fill the hole tank and the nidle didn't moved. I overpay around 20 dlls.Walter C.
Customer did not leave a comment.Monica S.
Customer did not leave a comment.Scott G.
Customer did not leave a comment.Tawnia K.
Customer did not leave a comment.Ender Jair C.
Customer did not leave a comment.amber C.
Great service.Rodrigo T.
The Cargo van rented was dirty on the outside. The inside was clean. The Van only had 7500 miles on it. I would rent from this location againRory M.
Customer did not leave a comment.dulce F.
Customer did not leave a comment.Liann A.
Customer did not leave a comment.CHRISTIAN P.
Customer did not leave a comment.JOSE I.
Customer did not leave a comment.Omar R.
Customer did not leave a comment.ANDRES M.
Kimberly and Joe are the best!! courtesy , respect and cleanliness are the best words to describe the excellent attention and prompt response to my rental needs Thank you !!!! very please with this experience .carlos M.
Customer did not leave a comment.Pam M.
Customer did not leave a comment.JOSE C.
Customer did not leave a comment.Wyatt G.
Customer did not leave a comment.Steven C.
Office personal friendly good service & Environment 100 satisfaction Thanks!!!ELSER I.
Customer did not leave a comment.Victor G.
Everyone we dealt with there was awesome. We got there and had reserved a truck with no ramp and when we were freaking out they said no worries hoped on the computer and had a bigger truck that wasn't listed as available with a ramp ready for us in less than 3 minutes. We booked for two days ended up needing 4 every time we called to extend they were really understanding reassured us they had our backs during our move and they would extend as many times as we needed. They relieve a lot of stress from our first whole home move across the country.Kevin G.
Customer did not leave a comment.Kwang Wook S.
Great customer serviceTommy J.
Your guises customer service is awesome,Ivan G.
Staff was very friendly I enjoyed doing business with them.Donna O.
Customer did not leave a comment.Paola C.
For me Everything was excellent...the 2 people in the office they very helpful and professional...I like this location very much...I always come back to them......5 *****Aaron M.
it was good service thank youRobert C.
Thank you Kimberly and Jacob. You guys were great in helping me through this process.Carolin M.
Customer did not leave a comment.Lorraine P.
Customer did not leave a comment.Faith O.
Outstanding customer serviceRobert B.
Customer did not leave a comment.Mayra Z.
Customer did not leave a comment.valerie T.
Customer did not leave a comment.lena A.
The manager Kim went far and beyond to help me. Awesome service!! A+Renee T.
They overbilled me $20.00 for fuel , even I brought the truck with more gas than when I pulled out. The workers in the location could not and didn't not know how to make the changes. I ended up waiting for more than an hour. My chredit card got billed three times by these workers who again had no idea how to make proper corrections. Very disappointed and I did not get an apology at the end. extremely dispointedPatricio H.
Customer did not leave a comment.German R.
Customer did not leave a comment.Alma A.
Customer did not leave a comment.Sherrie W.
Customer did not leave a comment.Kosta P.
Spruce up the office. Smells a little unpleasant!Vincent D.
Allow us to return the equipment after hours. With the advent of email and paperless paperwork. We can receive our receipts and charges via email. Would make the transfer back to uhaul alot easier.Ethan V.
Customer did not leave a comment.Jose C.
Customer did not leave a comment.jonathon H.
The two employees were kind and friendly. I was waiting for my turn and they made sure to acknowledge me and making sure I was going to be helped in a short time. One of the employees showed my truck and explained everything about it in case I had any questions. He was very helpful when I told him it was my first time renting a moving truck. Great Experience.Armando I.
Customer did not leave a comment.Robert A.
Thank you ladies for making this experience easy and quick. I will definitely recommend you to family and friends.Lydia P.
The only problem is that there is usually no parking on the street and no parking lot. Have to go into the gated, storage area to access the uhaul officesFransica B.
Customer did not leave a comment.michelle M.
Customer did not leave a comment.Daysia H.
Provide parking for customers.Gudalupe S.
One way rate is way too expensive.Brian Z.
Great. Vehicle was ready and checkout was quickRobert K.
Nothing, that was exactly what you want to see.Wesley B.
The gate to get in was confusing/inconvenient, but everything else was great!Kristin H.
very professional and accommodating.Don S.
Roque was very helpful and informativeAlyssa M.
The 2 people that helped me were excellent. Very warm and friendly. I will definitely recommend this specific facility to anyone that needs a unhaul. Thank you, Alan GaveckAlan G.
The lady sitting up from when you walk in was just rude and had an attitude with every question I asked, or just the way she looks at you. I understand it's the end of the day, doesn't give an excuse to be rude. Smile a bit and work on customer service! The gentleman and lady sitting in the back of the small office were kind. They were the only reason I wasn't upset. Also, parking was a little sketchy. You have to leave the car parked along the road and doesn't seem safe at all.Rachelle J.
Customer did not leave a comment.Carlton M.
The staff is friendly and shows they really care about helping you.Oscar F.
Customer did not leave a comment.Chris D.
The team there were great, very proffessional, courteous..Brian C.
Customer did not leave a comment.Marlon F.
Over the years have used this location several times. Thorough, efficient, and friendly.Francis C.
Really friendly staff, fast service.Dinushan M.
Customer did not leave a comment.David L.
Always professional. Always helpful.Gene F.
Customer did not leave a comment.Raymond B.
Not send the customer to four different lots from Cerritos to Norwalk, Norwalk to Bellflower, then try to send me from Bellflower to Lynwood to get my truck but end up getting me a smaller one with no ramp.Austin W.
Customer did not leave a comment.Jaydev P.
Customer did not leave a comment.Jason C.
Customer did not leave a comment.Ferdinand V.
Yes very good service am so happy with them good serviceJessica B.