Customer Reviews for Berrys Automotive Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Berrys Automotive Care

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Seth M.
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Mr.Berry was a very needed help with the rental process which was quick and easy with world class customer service

Mike C.
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We had to trsvel over 300 miles with no right turn signal or break lights. The person hooked our lights up but did not check them . i belive there is a short in the wiring

BRUCE L.
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Preston A.
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Mr. Berry was very nice and accommodating. I would definitely recommend this location for renting a u-haul.

James T.
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John D.
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Zenas F.
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After unloading the trailer in Nags Head, NC, was a short trip to Berry's Automotive in Manteo, NC. Mr. Berry assisted in every way in backing the trailer to a parking space and providing me with a receipt. Mr. Berry is very proud of his service with U-Haul for over 40-years. All went well.

ANTHONY C.
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joe B.
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David N.
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Sean A.
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William I.
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Jade I.
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terrance S.
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PETER M.
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Timothy D.
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Charles A.
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Mr. Berry was very courteous and helpful. Even though I had reserved a trailer ,I was still on the fence. Mr. Berry pointed out the other options and cost of each. A very positive experience.

Ed P.
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Kathy B.
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robert F.
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I waited 1.5 hours while the representative figured out the UHaul computer system.

Paul G.
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ZACHARY R.
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Anthony L.
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Uhaul app tried to charge me $5600 for driving 4217 miles on an overnight rental. The Amazing team at Berry's got everything right. I wanted to use the app so they wouldnt have to do any work. The staff there is fantastic and I cant speak highly enough about them

Logan H.
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Mr. Berry was very professional and very helpful.

Rhonda Charlene S.
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Bad experience, truck mix up long lines

Luke J.
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Gail H.
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Joseph K.
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paul A.
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Charles gave excellent service. You are lucky to have him represent uhaul.

Joanna B.
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You can stop lying to Customers (probably just women) and be an HONEST gentleman. I would never recommend this location after Owner flat out lied to me about Uhaul's Rules. Guy told me that Uhaul now only allows Trailers to be rented for 6 hours at a time, and that he was doing me a "big favor" by allowing me to rent it for 24 hours for the same rate. And added that Uhaul was giving him a lot of crap about allowing folks to keep the Trailers for 24 hr segments. REALLY??? I Called around to our other locations here,AND to Uhaul Central (800 number) and of course they told me what I already suspected after renting these things for years. That NO they had not changed their 24 hr policy. Guy then proceeded to actually scold me for not "appreciating" him and the "favor" he did for me and made me extremely uncomfortable. Sorry, but I don't thank Men for trying to take advantage of me and for lying to my face and insulting my intelligence; which is clearly much greater than his, seeing as how all I had to do was CALL UHAUL to for their actual Policies. After trying to figure out WHY he would make up such a ridiculous lie, well it all became clear when I went to drop it off... He tried to charge me 78.00 for two 24 hr segments (2 days) when the bill only came to 56 dollars. 20 for the Trailer and 8.00 for the insurance. When I told him that was not correct, he stated it came to 78.00 because Uhaul had reported a Late Night Drop off Charge for me. Which of course was ANOTHER Lie. NO IDEA how this guy has managed to work with Uhaul as long as he has, when he tries to take advantage of women (maybe everyone??) and flat out lies about Uhaul's policies. I plan to file a formal complaint shortly. Really despicable.

Ronald M.
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Bruce B.
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Dropped off trailer at 4:45pm yesterday Sept 14th. No one was there Thank you

Gary B.
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Patricia B.
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terrance S.
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April C.
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Personnel was completely confused about the receipt. His supervisor, when called, was completely confused. Neither would go the extra mile to figure out. I've yet to receive my refund.

kim C.
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Jade I.
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Mr. Berry is amazing and I would recommend him to anyone!

Charles S.
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Mr. Berry did an awesome job helping me get my truck and my move went great! Will be back! Thank you!!

Jade I.
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Mr. Berry is awesome and very helpful! The location was a little hard to find if you've never been there, but the uhaul trucks helped. I will definitely be using this business for my future uhaul needs. Thank you Mr. Berry for the excellent customer service!

RONALD C.
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Robert C.
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Alfred P.
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Carter C.
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Elizabeth G.
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Mr. Berry was extremely friendly and helpful. He took the time to accompany me to a nearby gas station when I returned the truck so that I was not charged for not refilling the tank. This was very much appreciated as I was very uncomfortable driving such a large truck.

Lois R.
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not a thing, gentleman could not have been any nicer

Thomas H.
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Nothing Mr Berry was very professional and nice.

Sarah W.
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The drop off location was closed when the uhaul was dropped off- therefor the questions were not applicable. The uhaul experience was great.

Todd H.
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rufus G.
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He's the rudest person we've ever dealt with.took over your just to get paper work .people we knew in the area said he was horrible to people.Seems like he has a bad reputation for treating customers terrible.

john M.
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ROBERT H.
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matthew M.
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Mr. Barry is a pleasure to deal with!

Gary B.
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andrew F.
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John C.
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john A.
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Syd Q.
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Jeanette S.
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Owner Mr. Berry was impatient when I called for help with truck rental and moving services. He interrupted me and made me feel as if I was bothering him. Out of necessity I went ahead and booked a truck rental and rental of supplies. I called the following day to confirm that my uhaul, dollies and moving blankets would be ready for me to do mobile pickup the next day since his office is closed. He was very short with me and rude in tone. When I arrived to do mobile pickup on Sunday I found none of the moving supplies I rented or paid for were in the truck causing major delays and inconvenience to me. I would not recommend this location.

Richard G.
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pam L.
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Mitchell C.
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The truck had smelly Xmas tree hangers the outside was nasty.the stirring wheel felt like it had 30 weight oil on it.i rented same truck week ago on gate City Blvd .Very professional truck was nice.

jimmy C.
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Mr. Berry is wonderful. Great location.

james A.
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joe B.
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Charles is the best...has good employees too!

David Y.
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Thomas C.
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Ernest N.
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If equipment is not available at the time & day promised, charge the customer who did not return on time and compensate the customer who was inconvenienced

Annie H.
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TED S.
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William D.
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Alfred P.
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Thomas H.
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Michael P.
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Really appreciated the helpfulness of staff at location. Went as far as re-doing our trailer hookup for a better haul.

joe B.
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Derek B.
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Jayson C.
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Awesome customer service. Thank you!

HOLLY B.
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Very nice & helpful. Merry Christmas! ~ Holly

Jennifer W.
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ebba G.
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Great service!

katherine M.
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Chuck M.
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CHARLES L.
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deelaura C.
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Sandra S.
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ronald M.
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Anuradha B.
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gail H.
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TALOR W.
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dale H.
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DAN J.
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deborah W.
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Bradford H.
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Janelle P.
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Great service as always!

Dino B.
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Berry is the man. Made me feel better about the day ahead. THANK'S BERRY

Marcus H.
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jerry C.
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Eileen E.
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It was not made clear about returning the truck with gas above what we needed to and was not made away we could be reimbursed we unfortunately threw away the gas receipt just before dropping off. Would like help possibly receiving that portion of gas money back I would highly recommend Uhaul was an extremely positive experience with an excellent vehicle in great condition Love the customer service

Matthew J.
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Mr Charles was a delight, uhaul as a company is a disaster.

Christian G.
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Me Berry was the nicest person and so very helpful!!!!

No reviews have been submitted for this location.

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