Great customer service!!
Kenneth N
Customer Reviews for Best Tires In Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Every one was great
PAUL DAlways good service.
RAMON SVery friendly
MIRIAM AGreat staff at Best Tires facility. Always ready to help.
HUGO FGive special praise to your staff there in Parlier. They go above and beyond to provide the best customer service ever.
HUGO FAlways a pleasure dropping off, prompt and courteous.
HUMBERTO VThe lady at parlier u-haul was wonderful; kind, knowlegeable and vert patient. She acted like it was a pleasure to serve us. In today's world so many employees act as if we the customer are in their way.
Rene EOne way rentals should not cost extra.
HOWARD GThe UHaul itself had the check engine light and it had a message that said "check fuel cap". The fuel cap itself was loose so it wasnt anything we could do about it. We struggled to adjust the mirrors. The process felt rushed.
ASTRID GGreat n efficient Staff
VIRGINIA GQuick and easy.
MICHAEL OYoung lady was professional and assisted in locating contract to ensure a credit was given as at pick up, truck was at empty and returned with a little more than 1/4 tank.
HUMBERTO VNada seguir teniendo esa flexibilidad y amabilidad
JAVIER MThe staff was effective, professional and explained all the steps to rent the truck.
Michael FNone
Julian CGet air conditioner in the office
Rachel CVery professional staff, I've rented from them 3 times in the past 4 months. I will use them again.
Richard TNone
Julian CNone other than commend the staff
Hugo FI had a clean the window and mirror's Especially? The mirrors, but other than That everything was Good.. I will be ready for me guys in the near Future
pedro gI feel your representatives go above and beyond to provide a very satisfactory customer service
Hugo FThe lady who helped us with the check out, was kinda rude, jad an actitud. Looked line she was mad.
Ever CBest customer service ever
Hugo FKeep doing what your doing now great job fast service thank you very much appreciated.
Rebecca SBest customer service from your friendly and proficient staff at Best Tires
Hugo FNada exelente servicio gracias.
JOSE UThe young woman in the office (sorry I didn’t get her name) was so kind and helpful. She took care of the entire transaction in just a couple of minutes. The guys outside were polite and speedy, hooking my trailer up in no time.
Gregory SEasy as always.
CHRISTIAN ADoing great! Nice, friendly & family owned business.
Lorena HNada todo está bien gracias.
JOSE UExcellent service, knowledgeable and courteous staff.
Richard TThe staff here are the best I have ever dealt within the UHaul company. Breanna and Nelly are very proficient and customer oriented. Will continue to use this location.
Hugo FGreat customer serviced
HUMBERTO VThe staff at the rental site were very courteous and attentive. The vehicle however sounds like the catalytic converter is missing and runs very rough
Patrick TI love the professionalism on the system that you guys have no complaints
mario mGood rental experience
JUAN HThank you, you were Great!
elena mThe service was good 🤔
Reynaldo ABest service and friendly staff. I've used other locations but this one is my overall best.
Hugo FAll was good
Hugo F5 star service, excellent customer communication & will go back for all my U-Haul needs as well as tires & wheels.
Chris HWash the vehicle or at least clean the windshield
frank mNothing, everything was clean and fast.
jordan mThank the staff at this facility for doing a tremendous job in their friendly customer service!
Hugo FFriendly & helpful staff! The reservation was easy to make, and the equipment was in great shape & ready to go! We’ll definitely use this U-Haul dealer again! Thank You!
Albert KEasy to find and friendly helpful service..
elisa oExcellent customer service!
Javier TWell, I can’t say I can recommend anything. The service was good and quick.
LUIS MFriendly staff, easy drop off, would use this site again..
Robert HSales rep not friendly very dry personality. Not friendly at all. Bad representation of Uhaul brand. Unprofesional seemed she was being bother by our presence. She canceled my truck because we didn’t show up on time. Even though I called same day of reservation and made her aware we would be late. She simply said that doesn’t matter it was canceled. Same towers are the worst.
Rosa MN0 improvements needed the service at this facility is the best I have experienced.
Hugo FEverything was done very efficiently and professionally. Needs no improvement
Hugo FThis location was friendly and helpful. The service provided was very good.
JOE MThis was the best U-haul experience I have ever had. The people that work here are very friendly, helpful, and professional. The whole experience was seamless from pick up to drop off. Everything was explained clearly and my questions were answered thoroughly. I’m going to need to rent a truck again in the next 10 days approximately, and this location is my choice. I have a high confidence in recommending this particular dealer for anyone needing to rent a U-Haul truck. Kudos to these guys.
ansel hMy negative experience is primarily on the U-Haul corporate side, not solely on this location. I have sent an email using the link provided to enumerate the problems. Please refer to that email.
JOHN LEzplain how pricing works I am still confused how I my fees were calculated
anna lQuick check-in and return!!
PETER MLa muchacha tiene una mala actitud
OCTAVIO rWhen they explained the charge they through it back on the other store. They didn't bother to help.
Candi SThey gave us a return site in Stockton and told that us that we can trust any drop off location for uhaul but they kept the uhaul for 5 extra days and after we tried to show them that they charged us extra money for the days the Stockton drop site kept the truck. I took pics and kept the texts on my phone to show the day we dropped it off but all they did was ignore us.NEVER AGAIN.
tamara pI can't see any room for improvement, the staff was friendly, courteous, professional and very helpful!
edward fExcellent customer care
Humberto VStop using tow calculator for dummies
James S