The location is off the Main Street and hard to find. It’s in the back of a trucking company. The people running it were real nice though.
Larry E
Customer Reviews for Best Trade Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was very hard to find. It's in a more remote area and the UHaul portion is set back off the road behind an auto repair shop/area. There was no sign on the road pointing to the UHaul return area and there was no easily visible address number that could be seen from the road. I had to call UHaul to have them help us find it through the GPS system. I would recommend that this location place a sign by the road pointing people to the UHaul area of the property. For the question about were the personnel helpful, we returned the truck after hours and used the mobile return process so there wasn't anyone there to help.
Kristin SNo signage notating it was a business.
Richard BQuick and easy drop off.
ERIC MPick up area was strange and office in a ConX box. Did not feel like a safe place. The staff was friendly and the truck was in excellent condition.
Kent SThe location was not really a customer center but more of a storage center. The actual personnel was great but the facility itself isn't very customer friendly. Having said that, the equipment was fine and the pickup went great.
Greg PEverything worked out well
TERRI GThe customer service was amazingly great.Really everything was awesome just a sign out front so the people would be able to recognize they are at the right place.The truck was nice and clean the air was working wonderfully inside the truck.So people go get you a UHaul!!!!
carneshia sNever again!!
ANTHONY MRemained satisfied...
mohamed aNo one was there. Just a drop off Location
DAVID NThe gentleman at this location was a lifesaver. The Uhaul website/app was not functioning properly. I called customer service. After 15 minutes on the phone the problem glitch with my reservation was still not resolved. I got a call while on hold with customer service and it was a wonderful human voice asking if I was still picking up the uhaul. If he had not been at the location, and on a SUNDAY, my experience with Uhual would have been aggravating and stressful. He made my day.
Dalton TWell it was a little different but the team was great
DALE BDidn’t have a dolly,
Dexter Ti rented a 10 foot truck ($19.95 per day) for this location and purchased 15 dollar safemove coverage. I ended up returning the truck in about 6 hours but when i check my final bill they charge me $39.90 for rental and 30 dollar for safemove coverage. i called Uhaul many times but no respinse. Total disappointed about the service and customer service..
RISHI G