The location was not really a customer center but more of a storage center. The actual personnel was great but the facility itself isn't very customer friendly. Having said that, the equipment was fine and the pickup went great.
Greg P
Customer Reviews for Best Trade Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything worked out well
TERRI GThe customer service was amazingly great.Really everything was awesome just a sign out front so the people would be able to recognize they are at the right place.The truck was nice and clean the air was working wonderfully inside the truck.So people go get you a UHaul!!!!
carneshia sNever again!!
ANTHONY MRemained satisfied...
mohamed aNo one was there. Just a drop off Location
DAVID NThe gentleman at this location was a lifesaver. The Uhaul website/app was not functioning properly. I called customer service. After 15 minutes on the phone the problem glitch with my reservation was still not resolved. I got a call while on hold with customer service and it was a wonderful human voice asking if I was still picking up the uhaul. If he had not been at the location, and on a SUNDAY, my experience with Uhual would have been aggravating and stressful. He made my day.
Dalton TWell it was a little different but the team was great
DALE BDidn’t have a dolly,
Dexter Ti rented a 10 foot truck ($19.95 per day) for this location and purchased 15 dollar safemove coverage. I ended up returning the truck in about 6 hours but when i check my final bill they charge me $39.90 for rental and 30 dollar for safemove coverage. i called Uhaul many times but no respinse. Total disappointed about the service and customer service..
RISHI G