Customer Reviews for Best Treasures LLC
(U-Haul Neighborhood Dealer)

22 reviews

412 E Hospital Rd   Paoli, IN 47454

(812) 723-0126

Location Hours

  • Mon: Closed
  • Tue-Sat: 10 am - 6 pm
  • Sun: 12 pm - 6 pm

Services at this Location:

Contact Us

(812) 723-0126

412 E Hospital Rd
Paoli, IN 47454

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 10 am - 6 pm
  • Sun: 12 pm - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Amanda M. 
Rating:
5.0

Everything was wonderful from start to finish! Thanks so much!

Robin H. 
Rating:
5.0

Customer did not leave a comment.

Pamela S. 
Rating:
4.0

Everything was good but should of maybe explained the after hours return .

Larry P. 
Rating:
5.0

Great services

Brittany W. 
Rating:
5.0

Customer did not leave a comment.

Larry P. 
Rating:
3.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

Speaking of this location, i would not change a thing. I would rate this experience a 10 out of 10. Top notch.

Richard S. 
Rating:
4.0

Customer did not leave a comment.

dennis L. 
Rating:
4.0

I give UHaul negative stars. Our originally scheduled location in Marengo did not have our reserved trailer when we arrived and said it had been double booked and already picked up by someone else and they had no other equipment available. They did not even know our reservation existed until we showed the email confirmation. We had even reserved and paid for it a week prior to pickup. We couldn't find anything within an hour drive so we used alternate equipment from an alternate location, which the Marengo location did help facilitate. A uhaul rep on the phone said “well that's uhaul for you, unlimited reservations with limited equipment”. The Paoli location was very helpful and accommodating but we did not get the size trailer we truly needed and had quite the hassle of getting anything at all thanks to uhaul's system. Reservations don't really mean a guarantee, even if you've already paid.

David U. 
Rating:
5.0

Customer did not leave a comment.

carrie E. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

We received courtesy call to ensure pick up plans and times. Thoroughly went over auto transport and driving strategies .

Michael G. 
Rating:
4.0

Customer did not leave a comment.

LARRY L. 
Rating:
5.0

Pick up was a dream. Store actually opened up early at our request so we could get loaded early to get on the road. Very great experience and this is the best U-Haul business I have used.

david W. 
Rating:
2.0

I had no idea that if I went over my "estimated mileage" that I would be charged extra. Also, the lady told me to let her know if I would be bringing the UHaul back after closing time, then there would be an extra $20 charge. When I got the bill it was an extra $47. I am a single mother and that charge was completely unexpected and NOT in my budget. I paid the extra, with little to no explanation as to why she quoted me only $20 extra...not a happy camper. Please tell customers about the extra charges and fees instead of letting it be a surprise.

Amy S. 
Rating:
5.0

Customer did not leave a comment.

Lowell M. 
Rating:
5.0

Overkill on paperwork and delay

Kirk B. 
Rating:
5.0

Where normally rent an UHaul enclosed trailer was out of trailers and didn't call us back to tell us so. We began to look for other locations nearby which were closed at noon on Saturday. We called the Paoli store and they could not have been more helpful. Thanks again. We will be driving there in the future. Worth the few extra miles.

eric W. 
Rating:
5.0

Nice lady

Kyler K. 
Rating:
5.0

Very nice Lady to deal with

DENNIS P. 
Rating:
4.0

Long delay due to uhaul business platform

Charles P. 
No reviews have been submitted for this location.

Additional Services at this Location

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