Customer Reviews for Big A Auto Sales
(U-Haul Neighborhood Dealer)

197 reviews

1216 N Cashua Dr   Florence, SC 29501

(843) 664-2091

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(843) 664-2091

1216 N Cashua Dr
Florence, SC 29501

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

top of the line!! As many times as I rent from you guys I should receive a FREE rental

James A. 
Rating:
5.0

Customer did not leave a comment.

SHANNON J. 
Rating:
5.0

Customer did not leave a comment.

Kimberly E A. 
Rating:
5.0

Beat service ever

James A. 
Rating:
5.0

$19 false advertisement. Advertisement needs to be taken down. Pricing is ridiculous! My friends, family, company, affiliates, and myself will use more honest and open companies for future references.

DASONYA L. 
Rating:
5.0

love this team

James A. 
Rating:
5.0

excellent service

James A. 
Rating:
5.0

Customer did not leave a comment.

Lee B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

best service experience EVER

James A. 
Rating:
1.0

The uhaul burnt gas, want clean, and seemed like the engine was burnt out or something the way I put gas inside of it

TENESHIA C. 
Rating:
5.0

excellent service from this location ONLY PLACE I RENT FROM

James A. 
Rating:
5.0

Excellent staff

James A. 
Rating:
5.0

Customer did not leave a comment.

Brad K. 
Rating:
5.0

staff is so professional

James A. 
Rating:
4.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Have more gas in it

TRAVIS S. 
Rating:
5.0

Customer did not leave a comment.

CADEJAH L. 
Rating:
5.0

Not one thing should be changed. I truly appreciated the Fast, super friendly, and professional service.

Clarenda G. 
Rating:
4.0

Customer did not leave a comment.

Dorothy G. 
Rating:
4.0

I thought rental was for a day so surprised by extra charge. Was not told about online return procedures.

DAVID W. 
Rating:
5.0

excellent service

James A. 
Rating:
5.0

Customer did not leave a comment.

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

neal C. 
Rating:
5.0

Very nice people

ROGER W. 
Rating:
5.0

best outfit in town

James A. 
Rating:
5.0

best service ever!!!

James A. 
Rating:
2.0

Have someone their to help unhook trailer hitch. It took two of them to connect it.

GERGELY G. 
Rating:
5.0

The UHaul Agent was super the best

CLARENCE G. 
Rating:
4.0

Customer did not leave a comment.

HECTOR I. 
Rating:
5.0

Good place and nice and friendly people.

HECTOR I. 
Rating:
5.0

Plenty of space to park the big trucks.

Robin G. 
Rating:
1.0

I was disconnected several times when calling the call center.I spoke with one helpful representative but the other two representatives had a nonchalant tone and were not helpful. 24/7 share was not accessible and overall had a terrible experience .

JOHN G. 
Rating:
5.0

Guys in the office were AWESOME!!! Would recommend highly.

MIA M. 
Rating:
5.0

Very helpful people

Quincy M. 
Rating:
5.0

Daryl is a rockstar, always professional and courteous

James A. 
Rating:
4.0

Customer did not leave a comment.

Christian W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

Darrell and the men are always professional and prompt.

James A. 
Rating:
5.0

Quick easy

john E. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
3.0

The person that helped hook the trailor up to my truck was rude to me and my wife i was not happy

courtney H. 
Rating:
5.0

Nothing. I was confused about the location. However, the representative at this location was professional and courteous. He provided me with the outstanding service that U-Haul represents.

Todd W. 
Rating:
5.0

Great customer service

Christian R. 
Rating:
5.0

I don't think it could be any better.

JERRY T. 
Rating:
5.0

Manager and attendant were Fantastic!

Henry A. 
Rating:
4.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

I've rented from this location several times and found it friendly and easy.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Customer did not leave a comment.

Lillian M. 
Rating:
5.0

nothing

James A. 
Rating:
5.0

top notch outfit..everyone should model this location

James A. 
Rating:
5.0

excellent facility I wish all locations could be like this one

James A. 
Rating:
5.0

Very friendly service. Highly recommend.

DANIEL B. 
Rating:
4.0

If you guarantee something and can't deliver, call and offer replacement at a discount to customers and be more helpful

CHARLES C. 
Rating:
5.0

excellent staff

James A. 
Rating:
5.0

excellent people

James A. 
Rating:
5.0

Customer did not leave a comment.

RENA C. 
Rating:
4.0

Customer did not leave a comment.

Everett M. 
Rating:
5.0

excellent and professional staff

James A. 
Rating:
5.0

excellent team will ONLY rent from them

James A. 
Rating:
5.0

excellent service LOVE this location

James A. 
Rating:
5.0

Nothing everything was great

Ebony L. 
Rating:
4.0

Customer did not leave a comment.

DON G. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

The store staff was very nice and helpful, you don't have to lift a finger A+++

Lance L. 
Rating:
5.0

excellent service

James A. 
Rating:
5.0

The drop off location is in a safe part of town and is easily accessible. Definitely would recommend to other people!

Mathew A. 
Rating:
5.0

Customer did not leave a comment.

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Laura W. 
Rating:
3.0

Numerous lights were out - Clearance, left side tail light. Were mark on paperwork is system but I was not advised. Discovered while driving a night.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

excellent service

James A. 
Rating:
5.0

Customer did not leave a comment.

Edgar L. 
Rating:
5.0

Customer did not leave a comment.

megan T. 
Rating:
5.0

Customer did not leave a comment.

stacei W. 
Rating:
4.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

nothing

James A. 
Rating:
5.0

very reliable location and friendly staff

James A. 
Rating:
5.0

excellent service

James A. 
Rating:
5.0

Good enough

marquis T. 
Rating:
5.0

excellent staff

James A. 
Rating:
4.0

Customer did not leave a comment.

Rating:
2.0

The people were very nice, but we weren't impressed with the location, it was not a U-Haul lot, it was being run as another business. Also, it was not the same address I called to set up the rental, although it is in the same city. Absolutely nothing against the people running the place. They were extremely nice. Overall, everything went great. Thnx

wanda M. 
Rating:
4.0

I rented truck on 1-13-18 from Noon to 9pm. I was billed for 3 days, I guess because I rented on Sat and truck was not logged in until Monday the 15th. They are working on correcting error. Otherwise, everything was ok.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

barbara L. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN N. 
Rating:
3.0

lot too small for the 26' truck we dropped off

traci M. 
Rating:
4.0

Did not get any paperwork or have to sign off that the trailer was actually left. But did get a email.

michael I. 
Rating:
3.0

Customer did not leave a comment.

Rod T. 
Rating:
1.0

Vehicle had the Death Wobble and it took us 6 hours to get to a 4 hour destination- had to drive less than 55 the entire way and uhaul truck was iffy at times. I will be contacting uhaul to file a complaint on this vehicle. Not happy that they would put us in a vehicle that was not safe to drive! Very stressful two days on the road.

BRAD M. 
Rating:
4.0

as I mentioned to the very nice gentleman that h/u trailer, the driver's side rear tire is rusted out although I didn't experience any issues, it did make me second guess if the equipment was old and outdated or even safe to use

JAMES A. 
Rating:
5.0

We had an excellent experience with Big A Auto, renting a UHaul from them. They were clear to give us all our options, the uhaul was ready at the time we needed it, and we were allowed to drop it off after hours and use the Dropbox. No surprises, just good clear communication so we knew what to expect. Call Costa, Renee or Darrell for all of your uhaul needs.

rena C. 
Rating:
4.0

Customer did not leave a comment.

Roger H. 
Rating:
3.0

I was charged an extra day and was told by the store there was nothing they could do about it.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

cynthia A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top