No one there
RICHARD V
Customer Reviews for Big Box Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location is hard to find- needs more signage
Kathleen RThe entire uhaul experience with edmonton and calgary locations was horrible. Multiple times I was given false information about drop off. I was given a 100$ “discount” for the inconvenience of picking my truck up FROM THE CITY I AM MOVING TO and the fuel for the extra trip was over 100$ anyway. I am extremely dissatisfied and will not recommend any uhaul location or service in the future.
Jasmin MI just don’t like one thing that tank was 3/4 and it’s hard to put same level at gas station. It should be full
aman sPerson who helped us was great. Can’t recall his name I can make sure everything was right on our reservation and was happy and easy to deal with.
Coe PJohn is a very friendly and knowledgeable man. He made sure that I knew what & how to use the uhaul truck.
dianne sPick-up & drop-off was easy, and well explained, the guy that helped me at the front desk was pleasant and explained everything clearly.
Tracy WLocation and personnel were fantastic
Carla GThe location was not open when I dropped the trailer off, hence the, NO, reply to your question......Were the personnel Helpful
Wilfred BI belive the drop off location was not adjusted and it cost me 100 extra on my rental.
Daniel WTruck could have been cleaner inside and definitely out. Brakes seemed to need servicing. No spray for the windshield on the drivers side. Agent John was great to deal with.
Gord NParking lot is not beg enough for large trucks
Darren BJohn was very helpful. Had the truck we reserved on the day we required it. He also helped us switch trucks after the first one had a check engine light on.
Jonathan CGreat experience. Staff was very nice and helpful. Would recommend with confidence.
Juan MVery little parking and could not park 26ft truck. Had to put it to the side. Staff was kind.
KEVIN M