Customer Reviews for Blacklock Storage North
(U-Haul Neighborhood Dealer)

98 reviews

6825 North St   Nacogdoches, TX 75965

(936) 205-2631

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(936) 205-2631

6825 North St
Nacogdoches, TX 75965

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stanley S. 
Rating:
5.0

Customer did not leave a comment.

JAQUESHA S. 
Rating:
5.0

Customer did not leave a comment.

Stanley S. 
Rating:
5.0

Sherry and her staff are friendly, kind, professional and knowledgeable. Sherry helped us in every way she could and the guys she sent to help us unload, several times, were beyond reproach! If you need help moving, call Blacklock Storage! Thank you to all of them.

Evelyn P. 
Rating:
5.0

Customer did not leave a comment.

BARRY W. 
Rating:
5.0

Staff wonderful great job always

GARY W. 
Rating:
5.0

Sherry is friendly, very efficient and knowledgeable. Her unloading crews were exceptional! Thank you to all who made our move much less stressful! I highly recommend Blacklock for storage facilities, unloading help and as a Uhaul drop off location.

Evelyn P. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

PHILIP O. 
Rating:
4.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Sarah A. 
Rating:
5.0

Customer did not leave a comment.

Raymond M. 
Rating:
5.0

Nothing

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Sabrina W. 
Rating:
5.0

Don't change a thing.

Michael G. 
Rating:
5.0

Friendly customer service

LINDA P. 
Rating:
5.0

Customer did not leave a comment.

Eric F. 
Rating:
5.0

Great customer service sherry is an awesome customer service person

GARY W. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

antonio R. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer service there is awesome they do a great job

GARY W. 
Rating:
4.0

Customer did not leave a comment.

MICHAELRHOADS B. 
Rating:
5.0

Customer did not leave a comment.

Garrett F. 
Rating:
5.0

Customer did not leave a comment.

Stan S. 
Rating:
5.0

Customer did not leave a comment.

Vaughn B. 
Rating:
5.0

It appeared that the office was closed! After a bit, a lady came out because it appeared we were having some trouble checking in and took care of it for me! So nice and polite!

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

Stanley S. 
Rating:
5.0

Customer did not leave a comment.

Belinda M. 
Rating:
5.0

I'm not sure anything could be made better. The staff member was very helpful and efficient. I don't think the process could have been better.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

SHARON T. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Blacklock storage was superb the lady that helped us was very polite you could not ask for any better professionalism

Jarvis W. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Johnathan E. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
1.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

GARY W. 
Rating:
5.0

Customer did not leave a comment.

RAY G. 
Rating:
5.0

Customer did not leave a comment.

Alexander E. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Great customer service sherry always goes above and beyond on everything Awesome place to do business with Recommend them to others often

GARY W. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

They were very friendly, helpful, and professional! I would use them again!!

KRISTEN M. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
4.0

This location @ Blacklock exercised great customer service. The location @ Precise Auto Clean was very rude & not very helpful

Brenda L. 
Rating:
4.0

Customer did not leave a comment.

Tina H. 
Rating:
5.0

Sherry went above and beyond to help us. She's a real asset to the business!!!! Deserves a raise!!!

sherry B. 
Rating:
2.0

I'm not satisfied! We did got over our mileage by like 26 miles but we were told we went over by 57 miles. This was my first time renting from Uhaul and nobody explained how to check it in after hours. I did take a picture of the dash but there wasn't an option to upload a picture outside of the Uhaul app or website. So my picture didn't do any good plus I had already dropped the keys in the drop box. I called Blacklock Storage in Nacogdoches, TX on Monday morning and explained to them what happened. The lady was nice and said she would check it in for me and that I wouldn't be charged anything extra. However, later in the day I was charged for an additional day for the truck and for extra mileage that I didn't even use. Not a good experience at all!

Joshua L. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
4.0

Customer did not leave a comment.

Phillip H. 
Rating:
5.0

Nothing, really, just be sure to go over everything at the time of rental. I wasn't informed of the notifications I kept getting on my phone, I'm 65 yrs old and I don't do business on my phone, like doing the return process they were asking me to do, so I called corporate, and informed her of this. I also did not know I was to return the renal after 6 hrs, instead of 24 hrs, although, I only had it for a hr, I returned @ 5:30, and checked out @4:30. No problem foe that, but the lady told me I could had returned it in the next morning. it all worked out anyway.

Janie F. 
Rating:
5.0

The staff is very friendly n professional Willing to help any way they can

GARY W. 
Rating:
5.0

Customer did not leave a comment.

Regina D. 
Rating:
5.0

The ladies are very professional and very nice. They are outstanding with their customer service

GARY W. 
Rating:
1.0

Would not ever rent U-Haul again prices to high drop off procedures very inconvenient we left more gas in it than we had when we picked it up and y'all still charge us more ridiculous will not recommend U-Haul to anyone would definitely advise against renting from them

Vicky D. 
Rating:
5.0

Customer did not leave a comment.

Muhammad Farhan U. 
Rating:
3.0

Could have accodomated me with my needs.

Kathleen C. 
Rating:
5.0

every thing was great

Mignonne W. 
Rating:
4.0

Problem with the fee on the rental. Told me to contact UHaul which I did and still not resolved.

Reagan R. 
Rating:
5.0

I was disappointed that I was charged for an extra day because the return date printed on my contract was not consistent with the number of days for which I secured the rental. If the contract had stated the return date correctly, I would have returned the vehicle "on time" and avoided the $118 charge for an additional day.

george W. 
Rating:
5.0

Friendly efficient service. Recommended.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

Kelley G. 
Rating:
5.0

Also very quick and friendly service

William R. 
Rating:
4.0

Customer did not leave a comment.

Chad S. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

Have check out process easier , as there were errors on the mobile pickup which took an extra 30 minutes to get our truck.

Stephanie K. 
Rating:
5.0

Customer did not leave a comment.

muncie P. 
Rating:
5.0

They went beyond their measure to provide me a truck when i was desperate to move on a budget

carlin H. 
Rating:
1.0

Treat this like a business. Open early, close late and answer phones.

Annette B. 
Rating:
5.0

Great job , was able to take care of me on a very short notice.

Keith P. 
Rating:
5.0

Very nice and accommodating personnel. Highly recommend.

Cynthia S. 
Rating:
4.0

Customer did not leave a comment.

Reginald L. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Same as above. Keep up the good work at both.

Les W. 
No reviews have been submitted for this location.

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