Great service. Quick and easy
IAN J
Customer Reviews for Bliss The Ultimate Grilled Take Out
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Guide the customer through the steps that need to be taken @ drop off location; if no staff present. It's been a while since I've used U-Haul and through my recent experience I see many previously guided / Rep assisted actions are left to the customer or done via electronic means. This was cumbersome for me & may deter my use in the future. Thank you
ANGELA MGreat Customer Service
Michal RAbsolutly loved the little 10ft. Shocked it had a backup camera!! Please pay your quesnel store alot alot more money. So I can work there. I'd love to work at uhaul Either commercially haul long distance all your units. Or if you guys ever built a full size storage facility like kamloops north shore has. Love that location Wish we had one here in quesnel. Class 3. Air. Class 5 Class 6. Many more.
BRADLEY BNot too much, I got what I needed, rates are reasonable, the manager made it happen quickly. It was a good experience. I"ve used U-haul several times ovet the years and always been satisfied with the service and the product.
ROBERT LThe location itself was great. Jas was friendly and took time to show my son his cool toys (bikes and a Jeep). I did not appreciate having to go to Quesnel for my rental.
VALERIE FA large spacious lot and office. When I returned the trailer just before noon I was greeted with a notice on the door to call a particular phone number. I did that and it was answered quickly. He told me to just leave it there. I asked him about the return of the $60 deposit and then he said he had to drop something off and would be there in 15 or 20 minutes. He did arrive but couldn't seem to find the contract for the rental on his computer (phone), asked me where it came from and what my name was. He did find it after a bit of searching and since everything seemed to be in order he gave me the $60 cash refund and sent me on my way with a courteous farewell. It was good that I was not in a big hurry
KENNETH MJazz is amazing and we highly recommend him for EXCELLENCE in customer service. Thank you Jazz for making our move great! 😁
Katrina WJazz was amazing to deal with. I highly recommend people get their trailers from him. Great customer service!!! Thank you Jazz 😊
KATRINA WVery friendly service .
DEBORAH MNothing! Everything went off without a hitch!!! Jaz was a fantastic Man to deal with and even gave us each a complimentary coffee when we returned the vehicle from his establishment, Bliss Coffee. Absolutely the freshest tastiest coffee in town!!! Our favorite U-Haul, our favorite coffee shop (can smoke outside on the patio!!), our favorite entrepreneur (Jaz) and if you don't think the Bliss burger is absolutely the best burger you've ever had you're crazy!!!!!!!
Michael FThe equipment (Truck) was very clean and appeared to be well cared for BUT.... This vehicle is a DEATH TRAP and should be parked until the summer or immediately fitted with winter tyres, legally this truck can not be driven on any BC highways with the current well worn summer tyres as installed. I could not even get out of Baker Cres without backing up and taking a "run at it" which then put me in a position of having to run a stop sign My helper got out after about 500yards (and he is a farm boy with lots of experience) and was scared to ride in it, I had to get my wife to come and get him and follow me in the truck to our loading location and then wait so she could follow me back to the house and take him with her. My driveway has a very gentle slope on it and the truck could not get into it, we had to carry everything from the street I don't know how you are going to get it to a location where it could be put back in service as all highways leaving Quesnel have a mandatory winter tyre requirement until April 30th 2025, perhaps have it towed THAT TRUCK IS SERIOUSLY DANGEROUS
GEOFFREY DLess then 12 hrs with a truck under the allowed km and still charged almost $500
Meghan AJazz is amazing to work with Best customer service
Iris LHe was not there at the time but was very informative and helpful would recommend to anyone
lucky BVery clean and well kept equipment. Jas is excellent. Would highly recommend Bliss U-Haul and Jas.
Lannette MNone.....awesome Customer Service!
Ava FAlways a great experience dealing with Jas.
BRENDA MProfessional and well run !
Todd GAll went smooth as usual
MICHAEL VU-Haul is always the best choice
Wayne WThe gentleman that assisted me was incredibly kind and friendly. He helped me upsize to a bigger trailer. Ensured my van could pull it and hooked it up for me. Very impressed with the service I received.
Marci R8to4
HOWARD IGreat service
Glenn AMost helpful customer service representative.
WAYNE WAbrutly at My truck door as I pulled in. Asked if I'm L___ and says your late.. I said no 3 days and it's not 3:30 yet. He was just rude and quick to jump accuse me.
Lynn FI was asked to bring the uhaul back too early
KARI GWhen a truck is being moved via towing it would be good to contact the receiving location to let them know. I had a phone call from them about returning the truck about six hours after the tow truck had removed it from my driveway. They were polite but completely unaware about the mechanical issues that occured.
Fred HEasy drop off
Allie BGreat customer service and very knowledgeable. Friendly.
Jerrierlynn EWas excellent service rented over weekend able to drop off on a Sunday two thumbs up
Peter OThere was just one there. That's a huge issue I have with your locations
L BGreat people
Iris LEverything went very smooth. The vehicle was in good shape and got good gas mileage. Truck return went easy with a phone call. Good job, would certainly rent it again if needed. Gary Lind
gary lQuick reply; friendly and efficient - great experience!
Rhya HBest location...very friendly Owner operator. Knowledgeable in all aspects of renting the uhaul
JAMES BThe 6x12 enclosed trailer worked great. Jas communicated really well before and after my rental. He helped get the trailer hooked up and also helped get it unhooked when I was done (6x12 tongue weight is heavier than usual, not a one-man job to hook up). Thanks for your help. Happy to recommend this U-haul location!
Scott CNot a thing. Great customer service.
wayne cAmazing service will recommend to many
Kim MShop was closed, had to find owner, had to wait 2 hrs. However the owner treated us well..
VIKTOR BTruck was good and clean, no mechanical issues. Service was good and Jaz was very thorough of letting us know all the conditions of our contract. Will definitely use his service again. Will recommend to a friend.
Dustin Vit's a small town so we are glad to have any option for rental equipment. It would be nice to have a larger selection of units for rent, but understand that carrying inventory is expensive for the dealer.
Reg GDidn't get my deposit back. No one working at drop off point
Andre bOwner/operator was very friendly and professional.
Dave MNice people working there, just would never recommend uhaul to anyone after this experience
Chris Fvery helpful, great experience. Would definitely use them again.
ROBERT LVery happy with the service. The server went above and beyond helping me load up my car onto the trailer.
larry wIt wasn’t open yet advertised it was
Barb W