Customer Reviews for Bloomington Shell
(U-Haul Neighborhood Dealer)

26 reviews

2401 E Oakland Ave   Bloomington, IL 61701

(309) 319-6709

Location Hours

  • Mon-Sun: 9 am - 7 pm

Services at this Location:

Contact Us

(309) 319-6709

2401 E Oakland Ave
Bloomington, IL 61701

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great staff, very professional

Alyssa F. 
Rating:
5.0

Customer did not leave a comment.

SUNIL P. 
Rating:
5.0

Everything was fine.

Glen B. 
Rating:
5.0

The gentleman that helped us was very polite and friendly

Jody W. 
Rating:
5.0

Customer did not leave a comment.

Daniel Y. 
Rating:
1.0

I called customer support team regarding my reservation I spoke with 6 different agents no one resolved my issue . I rate 0 out of 10

Anil Reddy A. 
Rating:
5.0

Customer did not leave a comment.

Rodger H. 
Rating:
5.0

Customer did not leave a comment.

SANDRA T. 
Rating:
3.0

The person checking out and hooking up our trailer had difficulty because the manager accessed the record at the same time. This caused some confusion as to whether we had already paid, what we paid for - safe trip, etc..

Timothy I. 
Rating:
3.0

Customer did not leave a comment.

NANCY J. 
Rating:
5.0

Customer did not leave a comment.

Bob W. 
Rating:
3.0

Customer did not leave a comment.

Rick W. 
Rating:
1.0

Employee at this location you cannot understand.. he gave me wrong information... Needs to know what he's doing before he tells other people wrong information. Was told he was going to charge me $100 deposit but I would get it back when I returned the truck that never happened and also told me if I bought it back a day early I would get credit that did not happen as well. I ended up calling you U-Haul and was told a completely different set of rules and regulations and information. If people are going to work in the business of renting out trucks they better be knowledgeable of what the rules and regulations are so the customer is better prepared... My bill was $200 more than what I was quoted was not very happy

THEREASA E. 
Rating:
4.0

Customer did not leave a comment.

KALYANPOULREDDY G. 
Rating:
5.0

Customer did not leave a comment.

LINDA H. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Scott F. 
Rating:
5.0

Great customer service. The owner is very kind and knowledgeable

James W. 
Rating:
5.0

Customer did not leave a comment.

Lynette D. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE L. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

mary D. 
Rating:
5.0

Improved trucks

Adarsh T. 
Rating:
3.0

Customer did not leave a comment.

GAYE B. 
Rating:
5.0

Too expensive

Ayman B. 
No reviews have been submitted for this location.

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