No bulletproof glass in a better neighborhood that had English speaking workers
David N
Bloomington Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IL 61701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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It took a really long time to get the truck checked out. The person at the counter did not seem to know what to do. She couldn't get the app to work. She did not have me sign anything and there was no paperwork at all. Very strange. The truck was fine so it turned out okay.
Lynn AI never use u haul again. This is the second time the people at your facilities made mistakes on my reservation and I had to take the vehicles back to original locations because they didn’t submit it as a one way trip. This cost me a lot of extra gas and miles and when I spoke to the person on the phone in the Weber road Romeoville location where I returned the truck even admitted that the person who helped me did it wrong but it was still my responsibility to return the truck. The calls are recorded, it was Saturday October 27th between noon and one. Listen to it and tell me I’m wrong that your attendant admitted they mage the mistake not me but I had to drive the truck back 112 miles and gas because of one of your representatives. Times are hard enough and the extra hundred dollars I had to pay really put me in a bind. And if you look at all my reservations you’ll see the original order was changed twice in the last minute taking me even farther away from my house to pick and it got switched from a ten foot to a fifteen foot which was grossly unnecessary for my needs and I never drove anything that big. Scared the hell out of me. So yes I’m very upset and will never use or recommend this company to anyone ever again. Thank you
william wVery friendly
JOHN JI was charged an additional $15 for insurance I didn’t sign up for I want my card to be credited back for.
Teresa R