Accurate spelling of name for accurate record keeping and future reuse/business. They were friendly and helpful.
Annastaia H.
Customer Reviews for Blue Angel Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure your parking lot is lit better and there's not homeless ppl living in your vans and sleeping especially with a female customer picking it up alone!
Tara N.All good! Uhaul rep met me in parking lot as I drove in and the rerun was quick.
Maureen D.It showed on the screen that a oil change was needed the day I picked it up
Russell G.Nothing, the gentleman working was professional, efficient and very courteous.
Larry S.Give manager a raise. Inflation is hurting hard working Americans. And A.J. is top notch.
larry B.Knew my name and was expecting me. Can't ask for better service in today's times.
Kenneth H.I used the app to pick up the truck prior to the store opening. App was very difficult to navigate. Had to call customer service, she was very helpful and walked me thru the process. Maybbe a good idea to simplify the app.
Damon B.Excellent
DeJuan J.All is good
william C.Well maintained and good value.
Vic J. | Overall ExperienceOnline E check-in was horrible. Spent 30 minutes trying. Had to call 800 number and spent along time completing transaction. Person on phone was great and we finally got it done. Won't do it that way again.
michael M.I can't comment on the personnel & location due to being closed when I arrived. The Uhaul location is very tight when trying to back in a 26' truck & a tow dolly into a parking spot in a down pour. Unhitching a tow dolly & taking pictures of the truck in heavy rain is not fun at all.
Dennis W.No improvements needed. They are great!
Leslie T.Great experience.
Richard A.You guys have been very helpful for my situation.....thank you very much !!!😊
Willie T. | Overall ExperiencePersonnel were very pleasant and helpful.
Joselito C.Great service!!!! Will use this location anytime I need the services.
Stephen A.The attendant was overworked and the tow dolly we were to get had a broken light. Many people were waiting for a long time.
Shawn M.The owners and employees were excellent. We appreciate the great customer service.
Weldon G. | Overall ExperienceEverything was great! Awesome customer service and it was by far the best experience I've had using u-haul!!
Quenesha J.Great and friendly service…
Michael S.Again great service
FUMC P.Reserved furniture dolly and they did not.have upon arrival. Stated inventory was wrong and the store could not correct
Kristy B.Didn't have the size truck we needed so had to get a larger one, way more than what we needed. And more gas we weren't expecting.
joann M.Nothing
Eric S.All Great!
FUMC P.The phone check in. I got to a point where the app was asking questions I couldn't answer. But if I HAD my passport with me I could have provided a copy? I was at the location so K helped get the check in complete.
STEPHEN D.A little more instruction on returning vehicle after hours.
Jessica V.Nothing. Best everything
Margaret H.Always friendly and courteous when dealing with the folks at this location.
Terence M.None.Quick and easy pickup.Very accommodating.Definitely will use again.
David L.Very nice staff and was able to get me a truck on such a short notice.
Thomas W.The shocks and suspension were in need of service on my 26' truck. After driving it from Pensacola , Fl. to Louisville, Ky I felt sick to my stomach . I was nauseous for several hours . But the staff , from rsvp to product delivery were tip top.
John D.Accommodating and efficient
Stefano H.Uhaul staff was so friendly at this location. Very helpful and efficient!
April K.Customer service was awesome! Kristin went above and beyond. I would highly recommend this location.
Teresa P.Trailer lights did not work. Only brake and turn signals worked. Trailer was pitch black at night causing me to drive with my hazards on so the trailer could be seen. Really not a safe way to travel!
Joseph W.The young man working at this location was very knowledgeable and courteous. He help us with renting a storage unit + a van.
GREGORY T.Best service ever! Extra effort to accommodate our needs. Thank you.
Richard P.Dropped here twice with truck and trailer. Will definitely use this location for short moving needs. Staff extremely helpful and knowledgeable of area and our storage needs.
Jeffrey S.Kristen was extremely helpful! Great experience
Ivor P.Great customer service and equipment availability.
Burt F.The truck was run down. It was much poorer condition than previous rentals I've gotten from Uhaul.
ROBERT K.Excellent service and Wonderful and knowledgeable owners.
MICHELLE H.Wonderful service and extremely nice owners.
Michelle H.Remind them before pick up that straps, bungees, furniture clothes are not included with truck. Also a lock.
Joanne D.Nothing, excellent service.
MICHAEL W.Closed...had to park, take my own photos of where I parked it and hope like hell it was still there 3 days later when they opened.
Robert P.$80 fee for returning the truck 30 min late when it was after hours with no other reservations anyway seems excessive. Not very happy with this experience due to that fact.
ABIGAIL T.I love this location!!!
Tayana R.This is a very customer oriented company. They are friendly and very helpful in every way. When I needed some extra temporary storage they were extremely helpful in locating and informing me when it became available. I definitely recommend them.
SANDEE C. | Overall ExperienceThe unit was secure and all my stored items stayed in good shape. Thanks!
Ellen S. | Overall ExperienceKristen et al we're always professional, helpful, and personable. Unit was accessible 24/7 and area was well maintained and secure. I recommend this location to anyone in need of storage space.
Odis H. | Overall ExperienceAwesome all around!
Aaron S. | Overall ExperienceI rented 2 units for a year from Blue Angel Mini Storage. Everyone was always so polite and answered any/all questions I had. Returned voice-mail as promt as possible. If I need a storage unit again and I live close, I will always give them a call 1st! Easy office to work with!!
Jennifer L. | Overall ExperienceGreat customer service. Wonderful support friendly, efficient, and professional. I would highly recommend this business.
Smitty B. | Overall ExperienceBest of the best. Very helpful. Have used this facility for all my moving needs.
STAN G. | Overall ExperiencePeople were very nice.
Vincent C. | Overall ExperienceReally great managers there. And the prices are competitive also. I feel like money smartly spent.
Terry L. | Overall ExperienceKristen and rest of staff were always extremely professional and always willing to help with anything that might have arisen.
JOSEPH C. | Overall ExperienceY’all were great!
JAMES CATHY S. | Overall Experiencethe people at Blue Angel were great. I will definitely use them in the future.
Don H. | Overall ExperienceExtremely professional and customer oriented. Top notch service. I have been using this facility off and on since 2003 or so. The only reason I am leaving is due to my recent move. Thank you folks!!!!
Kim L. | Overall ExperienceVery friendly management very clean storage I will come back again and agAin
AHMED T. | Overall ExperienceThe maintenance and care of the storage units at this property are above and beyond. The management is awesome!!!
CHRIS E. | Overall ExperienceI was very pleased with the storage facility and service. It was so convenient to have U- Haul on site. Kristen could not have been more helpful. I would recommend this storage place in an instant.
DREENA G. | Overall ExperienceYou guys helped us out at a most needed time .Cant thank you enough. Thank You for your Kind Friend ship making our life better . Have a Blessed Life Ed and Sandy Wilson
ED W. | Overall ExperienceThis facility was perfect. Had no issues whatsoever. They were friendly and very accommodating when we needed to switch units and then later cancel for no longer needing the service. Will use again!
Alicia S. | Overall Experience