Customer Reviews for Blue Angel Mini Storage
(U-Haul Neighborhood Dealer)

1,565 reviews

10281 Sorrento Rd   Pensacola, FL 32507

(850) 433-8910

Hours

  • Mon–Fri
    10 am–4 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(850) 433-8910

10281 Sorrento Rd
Pensacola, FL 32507

Services at this Location:

Hours

  • Mon–Fri
    10 am–4 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Accurate spelling of name for accurate record keeping and future reuse/business. They were friendly and helpful.

Annastaia H. 
Rating:
1.0

Make sure your parking lot is lit better and there's not homeless ppl living in your vans and sleeping especially with a female customer picking it up alone!

Tara N. 
Rating:
5.0

All good! Uhaul rep met me in parking lot as I drove in and the rerun was quick.

Maureen D. 
Rating:
4.0

It showed on the screen that a oil change was needed the day I picked it up

Russell G. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Nothing, the gentleman working was professional, efficient and very courteous.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Give manager a raise. Inflation is hurting hard working Americans. And A.J. is top notch.

larry B. 
Rating:
5.0

Knew my name and was expecting me. Can't ask for better service in today's times.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

I used the app to pick up the truck prior to the store opening. App was very difficult to navigate. Had to call customer service, she was very helpful and walked me thru the process. Maybbe a good idea to simplify the app.

Damon B. 
Rating:
5.0

Excellent

DeJuan J. 
Rating:
5.0

All is good

william C. 
Rating:
5.0

Well maintained and good value.

Vic J.  |  Overall Experience 
Rating:
5.0

Online E check-in was horrible. Spent 30 minutes trying. Had to call 800 number and spent along time completing transaction. Person on phone was great and we finally got it done. Won't do it that way again.

michael M. 
Rating:
5.0

Customer did not leave a comment.

CHUCK H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
3.0

I can't comment on the personnel & location due to being closed when I arrived. The Uhaul location is very tight when trying to back in a 26' truck & a tow dolly into a parking spot in a down pour. Unhitching a tow dolly & taking pictures of the truck in heavy rain is not fun at all.

Dennis W. 
Rating:
4.0

Customer did not leave a comment.

Jamie L. 
Rating:
5.0

Customer did not leave a comment.

Norman P. 
Rating:
5.0

Customer did not leave a comment.

Charlie S. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

No improvements needed. They are great!

Leslie T. 
Rating:
5.0

Great experience.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Teri S. 
Rating:
5.0

You guys have been very helpful for my situation.....thank you very much !!!😊

Willie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly P. 
Rating:
5.0

Personnel were very pleasant and helpful.

Joselito C. 
Rating:
5.0

Great service!!!! Will use this location anytime I need the services.

Stephen A. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Rayna K. 
Rating:
5.0

Customer did not leave a comment.

Marlin A. 
Rating:
2.0

The attendant was overworked and the tow dolly we were to get had a broken light. Many people were waiting for a long time.

Shawn M. 
Rating:
4.0

Customer did not leave a comment.

Matt F. 
Rating:
5.0

Customer did not leave a comment.

Veronica B. 
Rating:
5.0

Customer did not leave a comment.

Michelle G. 
Rating:
5.0

The owners and employees were excellent. We appreciate the great customer service.

Weldon G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Makenna B. 
Rating:
5.0

Customer did not leave a comment.

MARQUELL J. 
Rating:
5.0

Everything was great! Awesome customer service and it was by far the best experience I've had using u-haul!!

Quenesha J. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

Great and friendly service…

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

Gary S.  |  Overall Experience 
Rating:
5.0

Again great service

FUMC P. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Reserved furniture dolly and they did not.have upon arrival. Stated inventory was wrong and the store could not correct

Kristy B. 
Rating:
5.0

Didn't have the size truck we needed so had to get a larger one, way more than what we needed. And more gas we weren't expecting.

joann M. 
Rating:
5.0

Nothing

Eric S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN E. 
Rating:
5.0

All Great!

FUMC P. 
Rating:
5.0

The phone check in. I got to a point where the app was asking questions I couldn't answer. But if I HAD my passport with me I could have provided a copy? I was at the location so K helped get the check in complete.

STEPHEN D. 
Rating:
5.0

Customer did not leave a comment.

Shannon V. 
Rating:
4.0

A little more instruction on returning vehicle after hours.

Jessica V. 
Rating:
5.0

Customer did not leave a comment.

Haley B. 
Rating:
5.0

Nothing. Best everything

Margaret H. 
Rating:
5.0

Always friendly and courteous when dealing with the folks at this location.

Terence M. 
Rating:
5.0

Customer did not leave a comment.

Cassidy W. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

None.Quick and easy pickup.Very accommodating.Definitely will use again.

David L. 
Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Very nice staff and was able to get me a truck on such a short notice.

Thomas W. 
Rating:
5.0

The shocks and suspension were in need of service on my 26' truck. After driving it from Pensacola , Fl. to Louisville, Ky I felt sick to my stomach . I was nauseous for several hours . But the staff , from rsvp to product delivery were tip top.

John D. 
Rating:
5.0

Accommodating and efficient

Stefano H. 
Rating:
5.0

Uhaul staff was so friendly at this location. Very helpful and efficient!

April K. 
Rating:
5.0

Customer service was awesome! Kristin went above and beyond. I would highly recommend this location.

Teresa P. 
Rating:
5.0

Trailer lights did not work. Only brake and turn signals worked. Trailer was pitch black at night causing me to drive with my hazards on so the trailer could be seen. Really not a safe way to travel!

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Leann M. 
Rating:
4.0

Customer did not leave a comment.

Warren P. 
Rating:
4.0

The young man working at this location was very knowledgeable and courteous. He help us with renting a storage unit + a van.

GREGORY T. 
Rating:
5.0

Best service ever! Extra effort to accommodate our needs. Thank you.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

GEORGE H. 
Rating:
5.0

Customer did not leave a comment.

Morgen S. 
Rating:
5.0

Dropped here twice with truck and trailer. Will definitely use this location for short moving needs. Staff extremely helpful and knowledgeable of area and our storage needs.

Jeffrey S. 
Rating:
5.0

Kristen was extremely helpful! Great experience

Ivor P. 
Rating:
5.0

Great customer service and equipment availability.

Burt F. 
Rating:
5.0

Customer did not leave a comment.

Ahmed A. 
Rating:
4.0

The truck was run down. It was much poorer condition than previous rentals I've gotten from Uhaul.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Crystal M. 
Rating:
5.0

Excellent service and Wonderful and knowledgeable owners.

MICHELLE H. 
Rating:
5.0

Wonderful service and extremely nice owners.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

Margaret H. 
Rating:
5.0

Remind them before pick up that straps, bungees, furniture clothes are not included with truck. Also a lock.

Joanne D. 
Rating:
5.0

Customer did not leave a comment.

sharnice B. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

Barry S. 
Rating:
5.0

Customer did not leave a comment.

Morgen S. 
Rating:
5.0

Nothing, excellent service.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Closed...had to park, take my own photos of where I parked it and hope like hell it was still there 3 days later when they opened.

Robert P. 
Rating:
3.0

$80 fee for returning the truck 30 min late when it was after hours with no other reservations anyway seems excessive. Not very happy with this experience due to that fact.

ABIGAIL T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

I love this location!!!

Tayana R. 
Rating:
5.0

Customer did not leave a comment.

Candy S. 
Rating:
5.0

This is a very customer oriented company. They are friendly and very helpful in every way. When I needed some extra temporary storage they were extremely helpful in locating and informing me when it became available. I definitely recommend them.

SANDEE C.  |  Overall Experience 
Rating:
5.0

The unit was secure and all my stored items stayed in good shape. Thanks!

Ellen S.  |  Overall Experience 
Rating:
5.0

Kristen et al we're always professional, helpful, and personable. Unit was accessible 24/7 and area was well maintained and secure. I recommend this location to anyone in need of storage space.

Odis H.  |  Overall Experience 
Rating:
5.0

Awesome all around!

Aaron S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro R.  |  Overall Experience 
Rating:
5.0

I rented 2 units for a year from Blue Angel Mini Storage. Everyone was always so polite and answered any/all questions I had. Returned voice-mail as promt as possible. If I need a storage unit again and I live close, I will always give them a call 1st! Easy office to work with!!

Jennifer L.  |  Overall Experience 
Rating:
5.0

Great customer service. Wonderful support friendly, efficient, and professional. I would highly recommend this business.

Smitty B.  |  Overall Experience 
Rating:
5.0

Best of the best. Very helpful. Have used this facility for all my moving needs.

STAN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren G.  |  Overall Experience 
Rating:
5.0

People were very nice.

Vincent C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H.  |  Overall Experience 
Rating:
5.0

Really great managers there. And the prices are competitive also. I feel like money smartly spent.

Terry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia C.  |  Overall Experience 
Rating:
5.0

Kristen and rest of staff were always extremely professional and always willing to help with anything that might have arisen.

JOSEPH C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara S.  |  Overall Experience 
Rating:
5.0

Y’all were great!

JAMES CATHY S.  |  Overall Experience 
Rating:
5.0

the people at Blue Angel were great. I will definitely use them in the future.

Don H.  |  Overall Experience 
Rating:
5.0

Extremely professional and customer oriented. Top notch service. I have been using this facility off and on since 2003 or so. The only reason I am leaving is due to my recent move. Thank you folks!!!!

Kim L.  |  Overall Experience 
Rating:
5.0

Very friendly management very clean storage I will come back again and agAin

AHMED T.  |  Overall Experience 
Rating:
5.0

The maintenance and care of the storage units at this property are above and beyond. The management is awesome!!!

CHRIS E.  |  Overall Experience 
Rating:
5.0

I was very pleased with the storage facility and service. It was so convenient to have U- Haul on site. Kristen could not have been more helpful. I would recommend this storage place in an instant.

DREENA G.  |  Overall Experience 
Rating:
5.0

You guys helped us out at a most needed time .Cant thank you enough. Thank You for your Kind Friend ship making our life better . Have a Blessed Life Ed and Sandy Wilson

ED W.  |  Overall Experience 
Rating:
5.0

This facility was perfect. Had no issues whatsoever. They were friendly and very accommodating when we needed to switch units and then later cancel for no longer needing the service. Will use again!

Alicia S.  |  Overall Experience 
No reviews have been submitted for this location.

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  • Self-Storage

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