Customer Reviews for Blue Angel Mini Storage
(U-Haul Neighborhood Dealer)

1319 reviews

10281 Sorrento Rd   Pensacola, FL 32507

(850) 433-8910

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 433-8910

10281 Sorrento Rd
Pensacola, FL 32507

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

RODERICK C. 
Rating:
5.0

Kristen always takes exceptional care of me! Cannot ask for any better customer service! 5 Stars all the way!

THEODORE A. 
Rating:
5.0

Great customer service!

RODERICK P. 
Rating:
5.0

Customer did not leave a comment.

EDWARD A. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Great Service

Dan C. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

April A. 
Rating:
3.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

Lynn W. 
Rating:
5.0

Great place,friendly and helpful quick and easy in and out

Dean G. 
Rating:
5.0

nothing. Great location very friendly helpful personel. Have used them several times always great sevice.

DONALD H. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Randall J. 
Rating:
5.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Again, perfect - in and out in less than 15 minutes

Peter G. 
Rating:
5.0

Very friendly and accommodating staff. I've rented here several times and have been very pleased with the service and products.

MICHAEL M. 
Rating:
3.0

Checking out and returning the equipment using the app/website is garbage. Definitely will try my best to not use U-Haul again. Not the fault of the location though.

Jeremiah W. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Nothing! Service was excellent. Keep up the good work !!!!

ALFRED W. 
Rating:
1.0

I just dropped off at this location after hours. However, I did wakeup to a $2.15 charge from Uhaul for using less than 5 miles over. How petty can you be? SMH

Shanette F. 
Rating:
5.0

Make the automated check out quicker. Save the information when a person rented before and ask for an update if needed.

Brian H. 
Rating:
5.0

Kristen was the best!!! She was so kind and the rest of the staff was great also!!

TINA M. 
Rating:
3.0

Location was closed on my drop off date

GARY S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Personnel were friendly, courteous and helpful. Thanks for outstanding service.

CHRISTINE E. 
Rating:
5.0

I rented 2 units for a year from Blue Angel Mini Storage. Everyone was always so polite and answered any/all questions I had. Returned voice-mail as promt as possible. If I need a storage unit again and I live close, I will always give them a call 1st! Easy office to work with!!

Jennifer L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAYLOR C. 
Rating:
5.0

Open before 10 am

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Super easy check-in!

Eric C. 
Rating:
5.0

Blue Angel UHaul, Perdido Key, Prndacola,FL 32507 Kristan is a gem, an absolute treasure who reflects great credit on UHaul and on herself. Hers is an exemplary service operation where the “customer is always right” and treated like VIPs. She gets it all done with style, efficiency and economy. I travel from another state and pass tens of other UHaul dealers just to do business with Kristan.

RODERICK C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA W. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Great customer service. Wonderful support friendly, efficient, and professional. I would highly recommend this business.

Smitty B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN B. 
Rating:
5.0

You guys are the best in town. Good service and professional. Thanks

MARGARET H. 
Rating:
4.0

Have size ordered available. Although no more money was needed we certainly didnt need that large of a truck

Cathrina J. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Absolutely fantastic customer service!!

Tyron M. 
Rating:
5.0

Great customer service. Very helpful and courteous.

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

The staff was exceptionally friendly & helpful, the selection of trucks was there which made a huge difference when I needed to upgrade at the last minute and overall these are really nice people offering excellent customer service. Highly recommend!!!

MARK L. 
Rating:
5.0

AJ does a fantastic job. I was impressed with his service and I will recommend this location to friends and work contacts.

DANIEL M. 
Rating:
3.0

Customer did not leave a comment.

WILLIE B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Best customer service of any uhaul I have used before. Prompt, fast and friendly!

SHAWN W. 
Rating:
5.0

Awesome service and clean equipment. Will definitely use this location for future rentals.

RUSSEL S. 
Rating:
5.0

Very friendly and eager to help.

Kelly R. 
Rating:
5.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS N. 
Rating:
5.0

N/A

KRISTOPHER M. 
Rating:
4.0

Not a bad place at all

Brandon S. 
Rating:
5.0

Krisrin at Blie Angel UHaul (Pendacola,F 32507) is an absolute gem and an enormius crefit to the brand!!!

RODERICK C. 
Rating:
5.0

Customer did not leave a comment.

SUE M. 
Rating:
5.0

Best of the best. Very helpful. Have used this facility for all my moving needs.

STAN G.  |  Overall Experience 
Rating:
5.0

They are SO nice at this location. Renting a trailer is usually a pain but the staff on Sorrento is amazing. Give them a raise!

Jacqueline L. 
Rating:
5.0

The person I were very friendly and helpful

Ronald F. 
Rating:
5.0

Excellent service and equipment.

ADAM H. 
Rating:
5.0

Customer did not leave a comment.

giselle C. 
Rating:
5.0

Customer did not leave a comment.

oscar A. 
Rating:
4.0

Could use a bigger parking area but don't think you can do anything about that everything else was good.

SHELLY O. 
Rating:
4.0

Customer did not leave a comment.

STEVEN J. 
Rating:
5.0

Customer did not leave a comment.

CATHY R. 
Rating:
5.0

Customer did not leave a comment.

DEION R. 
Rating:
5.0

Customer did not leave a comment.

Travis C. 
Rating:
5.0

Customer did not leave a comment.

Darren G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie N. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Again, great service and a true willingness to help!

ANDREAS H. 
Rating:
5.0

Customer did not leave a comment.

LELAND B. 
Rating:
5.0

Customer did not leave a comment.

EDWARD P. 
Rating:
5.0

Very friendly personnel. Made turn in very easy.

Chris A. 
Rating:
5.0

Best I haul experience ever!

Rickey M. 
Rating:
4.0

Getting through to customer service by phone, other than the uhaul store on sorrento which was fast and easy should be easier.

SANDRA M. 
Rating:
5.0

Outstanding service and and extremely courteous

EARNEST W. 
Rating:
5.0

Thanks!

Janice S. 
Rating:
5.0

People were very nice.

Vincent C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Well managed

CHRISTOPHER R. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP S. 
Rating:
5.0

Customer did not leave a comment.

TERRY B. 
Rating:
5.0

Nothing. The experience was as I expected. Great as usual.

mark T. 
Rating:
5.0

Customer did not leave a comment.

TINA W. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

The big uhaul truck I rented needs shocks or something. It was a very bumpy ride loaded or unloaded. Other than that it worked fine.

Veronica S. 
Rating:
5.0

Agents were extremely helpful suggesting the correct equipment for the task, moving a gun safe. Everyone was very professional and friendly.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

Staff was extremely helpful, friendly, and we enjoyed meeting them.

PHILLIP M. 
Rating:
5.0

Great lady at desk!! Very helpful

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
3.0

I dropped off the trailer after hours, but the woman at the facility called me the next day to tell me everything was good. She was very polite on the phone and thanked me for folding the pads and returning a clean trailer.

Wendy K. 
Rating:
5.0

Customer did not leave a comment.

Clayton H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H.  |  Overall Experience 
Rating:
5.0

Customer service was excellent and you feel like people in your community actually care about you.

JIL D. 
Rating:
5.0

It's not that this location wasn't excellent, it's that this isn't where I made my reservation. I reserved a truck at the Davis Hwy, Pensacola FL location and when we arrived we were told we had to travel 30 min out of our way to get the truck. I feel like since I made this reservation in advance, someone should have driven the truck to the Davis Hwy location. We spent over an hour that we hadn't planned on, driving to get the truck and back to where we needed it to load. A waste of our gas and time.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Really great managers there. And the prices are competitive also. I feel like money smartly spent.

Terry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia C.  |  Overall Experience 
Rating:
5.0

Kristen and rest of staff were always extremely professional and always willing to help with anything that might have arisen.

JOSEPH C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara S.  |  Overall Experience 
Rating:
5.0

Y’all were great!

JAMES CATHY S.  |  Overall Experience 
Rating:
5.0

the people at Blue Angel were great. I will definitely use them in the future.

Don H.  |  Overall Experience 
Rating:
5.0

Extremely professional and customer oriented. Top notch service. I have been using this facility off and on since 2003 or so. The only reason I am leaving is due to my recent move. Thank you folks!!!!

Kim L.  |  Overall Experience 
No reviews have been submitted for this location.

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