Customer Reviews for Blue Angel Mini Storage
(U-Haul Neighborhood Dealer)

1,739 reviews

10281 Sorrento Rd   Pensacola, FL 32507

(850) 433-8910

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2024: Closed

Services at this Location:

Contact Us

(850) 433-8910

10281 Sorrento Rd
Pensacola, FL 32507

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This was the best Uhaul rental service I’ve ever used. The phone call to reserve my Uhaul was literally only 5 minutes if that! They made it so easy to pick up and drop off. They are smaller so I feel like they were more personable and nice! I would recommend to anyone.

SAVANNAH K 
Rating:
5.0

Great job!

William J 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

This is a property U-Haul can be proud of.

WILLIAM D 
Rating:
4.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

The staff was pleasant and very informative!

Steven B 
Rating:
4.0

Customer did not leave a comment.

Tristen G 
Rating:
5.0

Customer did not leave a comment.

Cynthia N 
Rating:
5.0

Not much. They do a great job, and I choose them for U-Haul equipment when I have a choice.

Charles H 
Rating:
5.0

Owners/employees very helpful

Wiley C 
Rating:
5.0

Customer did not leave a comment.

Rosalind N 
Rating:
5.0

Customer did not leave a comment.

Cynthia N 
Rating:
5.0

Customer did not leave a comment.

penny s 
Rating:
5.0

The entire operation was smooth and orderly.....I'll always use uhaul!

FIELDING J 
Rating:
4.0

Customer did not leave a comment.

SHERYL A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter W 
Rating:
5.0

Polite and courteous people work there and that is why they have a lot of business at the blue angle storage

Tommy T 
Rating:
5.0

Customer did not leave a comment.

linda s 
Rating:
4.0

VERY HELPFUL AND KIND STAFF.

Denise T  |  Overall Experience 
Rating:
5.0

Kristin and AJ were great! They answered all my questions, were very professional, and made my move so much easier. I highly recommend!

linda s 
Rating:
5.0

Customer did not leave a comment.

Cassidy P 
Rating:
5.0

Customer did not leave a comment.

Tommy T 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

The owners/employees were very friendly and professional. They answered all of my questions and made the process easy. All of the equipment was in great shape and their recommended size of U-Haul to rent was spot-on!

Stephanie T 
Rating:
5.0

I have rented from Uhaul dozens of times. This experience stood out as one of the best. The proprietor was knowledgeable, friendly, and had fantastic communication style. He was very helpful and efficient and made the entire exchange a delight. I would recommend this facility to anyone seeking Uhaul services.

Thomas D 
Rating:
5.0

The 5x8 was old, the chain hooks were bent and it took a very long time to get hooked up. At drop off we had to dismantle the chains to get them off my truck. The drop off location said they would change the chains and hooks.

Wallace E 
Rating:
5.0

very smooth

Jimmy C 
Rating:
1.0

Customer did not leave a comment.

Jameson B 
Rating:
5.0

Absolutely amazing lady working the front office.

jake c 
Rating:
5.0

I had some issues getting a Geolock using the app. If this happens do not go crazy trying to solve it on the phone. The problem was solved by calling the 1-800 # to check in, and take a photo of the truck in its parked position. The photo does have a geo location and time stamp on it. While I figured it out to call the 1-800 #, on my own, just make sure customers have this information upon checking out the tuck.

Bruce R 
Rating:
1.0

The only. Problem I had was the price quoted over the phone to reserve my truck was 60$ less than I had to pay at Blue Angell Storage. I told the guy about iitt and he made no effort to rectify the situation... he, just shrugged his shoulders like do you want the truck or not!!! I had no choice...needed the truck... so I paid the extra 60$ the price quoted was 166$ + tax ÷ 5$ fee the charge was 248$... A refund oof the overcharge would. Be appreciated

Michael W 
Rating:
5.0

Person at location was very helpful and easy to work with. Will use this location again.

Mark M 
Rating:
5.0

Customer did not leave a comment.

janet t 
Rating:
5.0

Nice friendly staff

David T 
Rating:
5.0

Customer did not leave a comment.

Charlene H 
Rating:
5.0

Customer did not leave a comment.

Clarence S 
Rating:
5.0

Amazing people!

Janet B 
Rating:
5.0

Great customer service.

Terry C 
Rating:
2.0

The truck seemed pretty best up, and I was trying to get the most out of the day, but the employee was late. I also tried to reserve a truck on friday and was promised a call back, then I did not get one.

Dylan H 
Rating:
5.0

Customer did not leave a comment.

Christopher A 
Rating:
5.0

Customer did not leave a comment.

William J 
Rating:
4.0

Customer did not leave a comment.

Dianne W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul C 
Rating:
5.0

Customer did not leave a comment.

Jessica C 
Rating:
5.0

Customer did not leave a comment.

Leonard J 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

MARIA T 
Rating:
5.0

Nothing Svc is absolutely excellent I will be changing ALL my u-haul business to this location! Excellent, Thank You

Alton C 
Rating:
5.0

Customer did not leave a comment.

LARRY F 
Rating:
5.0

Customer did not leave a comment.

Thomas F 
Rating:
5.0

Customer did not leave a comment.

Seth P 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
4.0

Customer did not leave a comment.

Seth P 
Rating:
4.0

I would suggest letting a person know that they have to take pictures ahead of time for drop.off. We had already put the key in the Dropbox and didn't realize these pictures were needed but lucky for us we had already taken one of the interior mileage pic. To do the ones on the outside wasn't a problem except for the inside was already locked so I had to do the regular interior pic from the side window and take it from outside because we didn't know we were going to be needing to do that until I was ready finish it online. We just didn't realize pics were needed for online return info.

Annette S 
Rating:
5.0

They were very professional and helpful. Highly satisfied

Derek B 
Rating:
5.0

Very friendly and fast!

gary e 
Rating:
5.0

Very easy to schedule and pick up. The staff was very friendly and helpful

Dennis V 
Rating:
5.0

Customer did not leave a comment.

Kamin S 
Rating:
4.0

Just have employees who are informed to tell you all you need to know. Thanks for your service.

Lynda B 
Rating:
5.0

I would recommend swapping out the wiper blades on the truck. I could barely see when it started raining and the rear tires on the trailer that I had was very low. I had to inflate the tires and maybe get an alignment done. The steering wheel was talk to the left the whole time going straight. Everything else worked flawlessly overall good experience.

David B 
Rating:
5.0

Great customer service representative

Richard C 
Rating:
5.0

Smooth transaction as always. Vehicle ready when promised. Staff interested and helpful with a great attitude.

Robert J 
Rating:
5.0

Customer did not leave a comment.

Dennis W 
Rating:
4.0

Customer did not leave a comment.

Steven W 
Rating:
5.0

Customer did not leave a comment.

Jason E 
Rating:
5.0

Customer did not leave a comment.

James U 
Rating:
3.0

Customer did not leave a comment.

Demetria B 
Rating:
5.0

Customer service was excellent

Carl B 
Rating:
5.0

.

Alburn B 
Rating:
5.0

The Lady that checked us out parked the trailer for me and was very accommodating. Thank you.

john s 
Rating:
5.0

Customer did not leave a comment.

Daniel F 
Rating:
5.0

Truck was very clean

James U 
Rating:
5.0

Great service as usual. Thank you

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

Francine C 
Rating:
5.0

the seats were well worn, the drivers had a burn. None of that was an issue but I hadn't noticed it on the walkaround. Actually some of the VERY BEST service I've had overall with UHaul!

CRAIG D 
Rating:
5.0

Customer did not leave a comment.

Rich J 
Rating:
5.0

Nothing that I think of

Kenneth P 
Rating:
5.0

Customer did not leave a comment.

James N 
Rating:
5.0

Another great experience.

Robert J 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
5.0

The service here was top notch. I really appreciated his expertise and help. Cannot say enough positive things about the friendliness and quality of service from this site.

Derek S 
Rating:
5.0

Customer did not leave a comment.

MATT E 
Rating:
5.0

Customer did not leave a comment.

Timothy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS G 
Rating:
3.0

There was too much play in the steering wheel which made for a nerve racking 13 hours. The plug in for my phone charger adapter did not work so I couldn't charge my phone.

Kendall B 
Rating:
5.0

I've rented here several times and it's always a great experience.

Thomas M 
Rating:
5.0

The service gal came outside as we pulled up and quickly checked the truck and sent us on our way. She was very polite and efficient. Fantastic experience!

Kristin W 
Rating:
5.0

Excellent equipment, we'll maintained. Easy pickup and drop-off. Would recommend.

Matthew C 
Rating:
5.0

Customer did not leave a comment.

Randy L 
Rating:
5.0

Customer did not leave a comment.

Ed W 
Rating:
5.0

The gentleman I encountered for the return was outstanding.

michael j 
Rating:
5.0

Customer did not leave a comment.

James U 
Rating:
5.0

Customer did not leave a comment.

steven s 
Rating:
5.0

We had to drop off after hours, but returned at opening on Monday, and the manager here was also very cordial and professional, and concluded the contract in an efficient manner. We'll utilize this location again for our next moving needs.

Douglas H 
Rating:
5.0

Customer did not leave a comment.

Tim W 
Rating:
5.0

Customer did not leave a comment.

Guy C 
Rating:
4.0

Customer did not leave a comment.

LOUIS G 
Rating:
5.0

Outstanding customer service!

Timothy M 
Rating:
5.0

Great experience! Super easy! No hassle

WILLIAM G 
Rating:
5.0

Do to circumstances I have had to move several times in the last two years and I have used the same uhaul place and they are so helpful. I would recommend uhaul over any other rental and supply place. The boxes and tape are less expensive than Home Depot or Lowe’s so why would any one go any where else.

DONNA G 
Rating:
3.0

Customer did not leave a comment.

REBECCA D 
Rating:
5.0

Very friendly and engaging, a great drop off experience.

Geoffrey M 
Rating:
5.0

I always get 5 STAR treatment at this location! Simply the best!

THEODORE A 
Rating:
5.0

Kristen is amazing!!!! Always went out of her way for me. I rented 2 units and multiple uhauls over the 2 years. Never had customer service and care like that. HIGHLY RECOMMEND !!!!

Chad H  |  Overall Experience 
Rating:
5.0

Great facility and kind people running it. Highly recommend.

CHRIS W  |  Overall Experience 
Rating:
5.0

Well maintained and good value.

Vic J  |  Overall Experience 
Rating:
5.0

You guys have been very helpful for my situation.....thank you very much !!!😊

Willie T  |  Overall Experience 
Rating:
5.0

The owners and employees were excellent. We appreciate the great customer service.

Weldon G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary S  |  Overall Experience 
Rating:
5.0

This is a very customer oriented company. They are friendly and very helpful in every way. When I needed some extra temporary storage they were extremely helpful in locating and informing me when it became available. I definitely recommend them.

SANDEE C  |  Overall Experience 
Rating:
5.0

The unit was secure and all my stored items stayed in good shape. Thanks!

Ellen S  |  Overall Experience 
Rating:
5.0

Kristen et al we're always professional, helpful, and personable. Unit was accessible 24/7 and area was well maintained and secure. I recommend this location to anyone in need of storage space.

Odis H  |  Overall Experience 
Rating:
5.0

Awesome all around!

Aaron S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro R  |  Overall Experience 
Rating:
5.0

I rented 2 units for a year from Blue Angel Mini Storage. Everyone was always so polite and answered any/all questions I had. Returned voice-mail as promt as possible. If I need a storage unit again and I live close, I will always give them a call 1st! Easy office to work with!!

Jennifer L  |  Overall Experience 
Rating:
5.0

Great customer service. Wonderful support friendly, efficient, and professional. I would highly recommend this business.

Smitty B  |  Overall Experience 
Rating:
5.0

Best of the best. Very helpful. Have used this facility for all my moving needs.

STAN G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren G  |  Overall Experience 
Rating:
5.0

People were very nice.

Vincent C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H  |  Overall Experience 
Rating:
5.0

Really great managers there. And the prices are competitive also. I feel like money smartly spent.

Terry L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia C  |  Overall Experience 
Rating:
5.0

Kristen and rest of staff were always extremely professional and always willing to help with anything that might have arisen.

JOSEPH C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara S  |  Overall Experience 
Rating:
5.0

Y’all were great!

JAMES C  |  Overall Experience 
Rating:
5.0

the people at Blue Angel were great. I will definitely use them in the future.

Don H  |  Overall Experience 
Rating:
5.0

Extremely professional and customer oriented. Top notch service. I have been using this facility off and on since 2003 or so. The only reason I am leaving is due to my recent move. Thank you folks!!!!

Kim L  |  Overall Experience 
Rating:
5.0

Very friendly management very clean storage I will come back again and agAin

AHMED T  |  Overall Experience 
Rating:
5.0

The maintenance and care of the storage units at this property are above and beyond. The management is awesome!!!

CHRIS E  |  Overall Experience 
Rating:
5.0

I was very pleased with the storage facility and service. It was so convenient to have U- Haul on site. Kristen could not have been more helpful. I would recommend this storage place in an instant.

DREENA G  |  Overall Experience 
Rating:
5.0

You guys helped us out at a most needed time .Cant thank you enough. Thank You for your Kind Friend ship making our life better . Have a Blessed Life Ed and Sandy Wilson

ED W  |  Overall Experience 
Rating:
5.0

This facility was perfect. Had no issues whatsoever. They were friendly and very accommodating when we needed to switch units and then later cancel for no longer needing the service. Will use again!

Alicia S  |  Overall Experience 
No reviews have been submitted for this location.

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