Customer Reviews for Blue Self Storage
(U-Haul Neighborhood Dealer)

285 reviews

8650 Biscayne Blvd   Miami, FL 33138
(Off 87th St)

(786) 361-0474

Hours

  • Mon–Sat
    8:30 am–5 pm
  • Sunday
    8:30 am–2:30 pm

Services at this Location:

Contact Us

(786) 361-0474

8650 Biscayne Blvd
Miami, FL 33138
(Off 87th St)

Services at this Location:

Hours

  • Mon–Sat
    8:30 am–5 pm
  • Sunday
    8:30 am–2:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

I'm thankful to have found this location and will use it when needing a uhaul in the future! The van was clean inside, fuel was past full, and it was ready for use.

Sharon J. 
Rating:
5.0

Great staff- everyone was very helpful, efficient, and professional.

JULIE G. 
Rating:
4.0

Bit hard to understand the steps to get from reserving to paying to get the key code . Would be great to have a list of steps ! Example 1: do you booking/reservation 2: go to location find the truck xyz 3: once find it and complete booking we will give access to the keys 4….

Manuel L. 
Rating:
1.0

They charged me around 60 miles when I did 20 as too much. I didn't check out the miles when I got the car

luciano M. 
Rating:
5.0

Customer did not leave a comment.

Kristina V. 
Rating:
5.0

The best place. Great customer service.

Carlos F. 
Rating:
5.0

Customer did not leave a comment.

Santos G. 
Rating:
5.0

Customer did not leave a comment.

Hector G. 
Rating:
4.0

good location and good service

Manuel R. 
Rating:
5.0

Really friendly, helpful, and efficient. My favorite location.

Daniel L. 
Rating:
5.0

I am very grateful for the friendly and professional service

HectorL M. 
Rating:
5.0

Not a thing Cyntia was excellent and made sure I was satisfied and got exactly what I needed.

LARRIE B. 
Rating:
4.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Excelente atención

ALFREDO S. 
Rating:
5.0

Customer did not leave a comment.

Alberto T. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Hugo S. 
Rating:
5.0

Customer did not leave a comment.

Lyndsay H. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Great service from cynthia.

Luis Entique R. 
Rating:
5.0

Customer did not leave a comment.

Monica S. 
Rating:
5.0

Customer did not leave a comment.

Douglas G. 
Rating:
5.0

Outstanding service

ENGLISH A. 
Rating:
5.0

Customer did not leave a comment.

Rolando G. 
Rating:
5.0

Customer did not leave a comment.

Beatriz B. 
Rating:
5.0

Customer did not leave a comment.

Monica S. 
Rating:
2.0

The vehicle was dirty. I purchased the extra insurance protection for the vehicle. I had a minor bump on the rear bumper (not enough to cause damage to the truck). I showed the bumper to the manager. she said that there was no damage, furthermore the bumper was previously damaged as reported by the manager on the pre rental inspection. I reported the incident to U-Haul via their insurance website. They after I returned the van I was charged $150 for damages even thou I had purchased the insurance. I emailed the manager about the damage charge and she did not provide me with any explanation.

Fernando P. 
Rating:
5.0

Nothing. All good!

Michele C. 
Rating:
5.0

Customer did not leave a comment.

Alejandro M. 
Rating:
1.0

Uhal you just have their own people doing rentals not other companies that are not fair charge somebody gas That person who did it was half a tank it was not so I was charge

Jose P. 
Rating:
5.0

Customer did not leave a comment.

Noel R. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
1.0

The truck is old..steering goes sideways.had an accident by hitting another car right mirror..is time to change that truck..

guillermo D. 
Rating:
5.0

Cinthia gracias... muy amable y me ayudo mucho!!! Me encanto el servicio

GERALDINE M. 
Rating:
5.0

Customer did not leave a comment.

ALDO P. 
Rating:
4.0

Customer did not leave a comment.

YASEL C. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Phoenix M. 
Rating:
5.0

Customer service was great

Felipe C. 
Rating:
5.0

Cinthia performed the outmost customer service

CARLOS C. 
Rating:
5.0

Customer did not leave a comment.

Guillermo W. 
Rating:
5.0

Great service, courteous staff and clean location

Jeannot B. 
Rating:
5.0

Excellent service all around.

Jairo C. 
Rating:
3.0

The facility where I picked up my uhaul was fine. This was not a uhaul facility. Uhaul did an absolute horrible job meeting my needs. The 24/7 check-in is flawed, the representatives are daft, the text messaging service and the phone numbers associated are inaccurate and gave me a difficult time filled with various problems for 36 hours. I should really be provided with a refund for how bad uhaul is doing at meeting my needs. Again, this facility, not associated with uhaul, did a fine job

FUSETTI Z. 
Rating:
5.0

If it wasn't for the excellent service provided by Cynthia I would not have been able to carry out the work I had to do. The location at Liberty 27 however was not helpful. I was not notified about my original reservation not being ready and was not attended well.

KAREN M. 
Rating:
4.0

Very good experience. The lady processing the rental was very knowledgeable and quick to deliver and receive the truck

Alberto R. 
Rating:
5.0

Customer did not leave a comment.

Hamed J. 
Rating:
5.0

Manger is fantastic

charles D. 
Rating:
5.0

Customer did not leave a comment.

Julie G. 
Rating:
5.0

Customer did not leave a comment.

Nicolas A. 
Rating:
5.0

Very professional manager

Aldo A. 
Rating:
5.0

Hum!

TERRANCE A. 
Rating:
5.0

Customer did not leave a comment.

MAHINDER R. 
Rating:
5.0

Nothing. The experience was great.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

jessetta H. 
Rating:
5.0

Customer did not leave a comment.

JESSETTA H. 
Rating:
5.0

Maybe ask the client if they have any questions about the car. That's what I would do if I was lending my car to someone. You should tell clients how many feet longer is the vehicle than a regular sedan. With no rear view camera to guide you, it's good to have that in mind. Maybe suggests that accepting insurance is worth the cost in peace of mind especially for people who are not accustomed to driving trucks. I didn't take insurance and I was regretting it. Too much risk to bear.

MARIO J. 
Rating:
5.0

Customer did not leave a comment.

CARLOS C. 
Rating:
5.0

Excellent customer service.

TERRELL H. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH M. 
Rating:
5.0

Customer did not leave a comment.

SHA QUAN J. 
Rating:
5.0

Customer did not leave a comment.

Jenny B. 
Rating:
5.0

Great customer service!

Rocio G. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

The women who runs the place is first rate

THEODORE S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
4.0

Excellent customer services Cintia is a very professional

ARTURO A. 
Rating:
5.0

Prompt courteous service

SUSAN B. 
Rating:
1.0

Customer did not leave a comment.

Ruben R. 
Rating:
5.0

Excellent customer services

ARTURO A. 
Rating:
5.0

I've been to many Uhaul stores and this one thus far has the best staff. Their professionalism and their way of greeting and helping is outstanding

GORDEN M. 
Rating:
5.0

Customer did not leave a comment.

MIRTA R. 
Rating:
5.0

The staff is very professional and helpful. Extremely clean location and equipment. I will definitely use this location again when I need to rent from Uhaul.

DANCENY R. 
Rating:
5.0

Truck sounded very loud and had weird noises. Sounded like some type of belt issue. It sounded like it needed maintenance. Steering was loose and difficult. Windshield was dirty but no wiper fluid.

Jonathan M. 
Rating:
5.0

Amazing customer service

CARLOS C. 
Rating:
5.0

Keep it up!!!👍👍👍

JORGE B. 
Rating:
5.0

The location has always been very serviceable and there is not much needed to improve it.

Cynthia L. 
Rating:
4.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

susan H. 
Rating:
5.0

Customer did not leave a comment.

Charlemagne S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA M. 
Rating:
5.0

Customer did not leave a comment.

gregory B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

The alignment on the truck needed some maintenance.

Loubert S. 
Rating:
5.0

Can't think of one thing!

Monica M. 
Rating:
5.0

Todo bien

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

raul B. 
Rating:
5.0

Customer did not leave a comment.

Fabian B. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Premium service

CARLOS C. 
Rating:
5.0

La direccion es un poco compleja

PEDRO D. 
Rating:
5.0

Customer did not leave a comment.

alisa S. 
Rating:
5.0

The time on wait at the 1-800 number was too long....over 15'. I hanged up.

ciro B. 
Rating:
5.0

The best truck rental experience I have had.

MARTIN Z. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

esteban B. 
Rating:
5.0

Evelyn was very friendly and courteous. She took the time to explain everything which made the transaction very smooth.

CYNTHIA L. 
Rating:
4.0

Customer did not leave a comment.

AMADEUS H. 
Rating:
5.0

Excellent customer service

CARLOS C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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