Customer Reviews for Blue Sky Self Storage Hot Springs
(U-Haul Neighborhood Dealer)

12 reviews

170 Temperance Hill Rd   Hot Springs, AR 71913

(501) 623-0951

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 1/17/2022 - 1/18/2022: Closed

Services at this Location:

Contact Us

(501) 623-0951

170 Temperance Hill Rd
Hot Springs, AR 71913

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 1/17/2022 - 1/18/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TERRY G. 
Rating:
5.0

Customer service is the best. The employee waited to close that day until I got there to pick up the haul. It was so easy and drop off was the seamless. I really liked using the app. Will let everyone know that this location is the best.

DRU C. 
Rating:
5.0

The young lady who helped me was very helpful and polite. I had a great experience renting at this location. Thank you.

ANDREW G. 
Rating:
5.0

Customer did not leave a comment.

KERRY K. 
Rating:
3.0

The web page phone number works and left a message on it. How ever they use different number. Since I was running late, I had left a message on the number listed on google. when I finally got there my reservation was canceled, after I hour of my original pick up request. That's when I found out they use a different phone number. I was able to get the truck I needed. Will not deal with them again.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

My phone number was under an account of the person who had my phone number before me. Maybe just checking to make sure the information is correct.

Krisin R. 
Rating:
5.0

Customer did not leave a comment.

ERIN K. 
Rating:
5.0

Our running lights didn't work, we got pulled over twice, no ticket, but it was a pain to worry about.

Trent E. 
Rating:
4.0

Customer did not leave a comment.

KENDA F. 
Rating:
5.0

Customer did not leave a comment.

DEA W. 
Rating:
5.0

There were so many things that were wrong, and again so many people that were helpful in solutions for all the wrongs. Local office in Malvern, AR only gave me a 1/2 hr notice of no vehicle avail. Scheduling dept offered an option at another location and honored orig rate on orig res, and compensated me for the addtl time/.mlg it would take me to go and pu the truck. The cab of the truck I picked up still had spilled coffee in the cup holder, two bottles of half filled water bottles, the saran wrapping of a sandwich and a paper napkin. I had to go back in the office to obtain cleaning supplies. The level of fuel was incorrect on the contract by nearly a 1/4 gallon, but as I had been so far delayed I just needed to get to packing and moving and left w/o addressing. Once I was loaded and ready to go, I couldn't close the back door. The latch had wedged behind the black stopper at the top. I called roadside assistance and waited for their call back. When they called they offered some advice on how to unwedge it, I was unable to do so. Luckily a neighbor with a crow bar was able to, as they could not locate a tech in the area to help that eve. I asked for some extra time on the rental return, due to the fact I had lost time in transporting my belongings. Road Side assistance was very accommodating in my request. As anticipated I would need to dispute the fuel level of the return. I had returned the truck with the exact level of fuel as it had when I picked it up. I called the local office and they gave me a phone number to call to get this resolved. A quick explanation to the CSR and she was gracious in refunding the 7 gallons of fuel I had been charged for, and sent the receipt via e-mail immediately. Local locations - in need of improvement, all the departments I spoke with over the phone A+++++.

ALEXANDRA N. 
No reviews have been submitted for this location.

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