Customer did not leave a comment.LEISA H.
Customer Reviews for Boars Head Bait & Carryout
(U-Haul Neighborhood Dealer)
Batavia, OH 45103
Services at this Location:
- Mon–Sat9 am–5 pm
- Sunday9 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy and pleasant experienceDan R.
I made the U-haul reservation online which was a very simple process. The staff at Boar's Head were extremely helpful and nice, both during pickup and drop off. Super smooth and easy rental.Lisa E.
Everything was good for pickup.Benedict R.
Customer did not leave a comment.Kenneth L.
Customer did not leave a comment.William R.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Hannah D.
Customer did not leave a comment.Teresa H.
Customer did not leave a comment.Arceli H.
It was very easy to rent and quickRoy K.
Customer did not leave a comment.Cynthia L.
For some reason I was in the system, but it did not come up as reserved for that day. The female employee was very helpful making the reservations easy place was clean. Best experience I had in renting a U-Haul truck was there keep up the good work.Roy K.
Customer did not leave a comment.William M.
Customer did not leave a comment.Kim D.
Customer did not leave a comment.charles E.
Customer did not leave a comment.ricky P.
This place was a nightmare. The guy kept saying he doesn't work for uhaul and that he wouldn't hook up or unhook the auto transport. The side of the truck was muddy. We had to drive to 3 different locations. The last location he had to go to just to get the auto transport off because it was stuck. I will be calling to get compensation for all this gas we used. Never had a problem with uhaul until we delt with the ones in Ohio. El Paso, Tx location great, Colorado Springs, CO location great, truth or consequences, NM also great. My Orab OH and Balivia OH are the worst. Hope I never have to deal with Ohio locations again.DENNIA W.
This location was very polite and helpful.Jeffrey W.
Love the service from Boar's Head Bait Tackle.Kim D.
The folks at Boar's Head are super, it is an extra bust store, but they treat everyone like family and take their time taking care of every need of every customer. They are super efficient with the u haul rental process.Kim D.
Boar's head bait and tackle are the nicest most friendly group of people. They always get me in and out when renting a U-Haul truck from themKim D.
Excellent service and top notch equipment... 5 Starshugh R.
Great service at this location and so fast . They treated me very well.Roman C.
Again very friendly staff, they took the vehicle and parked it. Thanked me for the business.Risa N.
Very friendly staff. Took control of the Rental truck immediately and I didn't even have to park it ! Definitely Recommend for the surrounding areas.Troy D.
We did not go inside, we were met outside . The man was kind and helpful about our extra day rentalJulieann P.
Customer did not leave a comment.Daniel R.
Did a great jobHerbert D.
Quick check in and check out.FREDERICK B.
People nice..np at all but..wufv bn nice to have a free steak..my car detaied while gone..Rockets dancibg for me..hhasaaaDonald M.
Customer did not leave a comment.Lana W.
Customer did not leave a comment.Cody T.
The location was very well managed. We were more than pleased with the help they provided us.Charlie G.
The employee are friendly and efficient and understanding of my needs. Thank youKim D.
Customer did not leave a comment.Jeff F.
This place was amazing!!! Really cool gas station. Other than what I said above about the actual truck no improvements here.Tyler W.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.Brandan G.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.Kim D.
Customer did not leave a comment.SARAH W.
Customer did not leave a comment.Lynn H.
Customer did not leave a comment.Ryan B.
Customer did not leave a comment.DAVID W.
Absolutely will rent a again and use this location they were the best. Thank youKevin P.
Very friendly and helpful. Will use in the futureJohn W.
Customer did not leave a comment.Andrew M.
Customer did not leave a comment.Jared B.
Customer did not leave a comment.Vanessa N.
Customer did not leave a comment.tim H.
Great rental location, friendly and helpful filksLaura L.
Installing the trailer on the ball is extremely hard by a single person. These trailers need some type of jack to raise them.dave L.
Person at location was unfamilar with check-in procedure. Also, no one around to detach and move trailer to proper location on lot. I was forced to do this myself, and for an 80 year old person it was not an easy taaskstephen V.
The only thing that went right because I dropped keys off and did it myself. You're welcome.Brandon T.
Customer did not leave a comment.Glen S.
Customer did not leave a comment.Angel K.
Customer did not leave a comment.Joshua M.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.JACOB P.
Nothing against the pick up sight but when someone rents a trailer that says it is 5x8 it should be 5x8. The interior dimension of the trailer is closer to 57 inches wide - not 60 inches (5 feet). Uhaul's website should be much more specific.Alice W.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.ERIC R.
Customer did not leave a comment.RICHARD LEE C.
The staff at this location is EXCEPTIONAL, friendly, prompt, and immensely helpful. Quick and painless, helped me get the accessories I needed, and the truck was in perfect shape.Christian S.
No washer wioer fluid. Was not clean sweeped. Minor but annoyingDAVID M.
Wonderful in-person support! I highly recommend renting your U-Haul from Boars Head Bait & Carryout. An unusual eclectic old-time country store. Everything in one stop from groceries, fresh pizza, hoagies, ice cream carryout, hunting & fishing equipment, and U-Haul. Experienced and friendly folks simplified my one-way rental. Moving is a chore but this was a great experience. ( Pleasantly surprised my 15' w/ramp truck had USB and BT hands-free connectivity.)PAUL S.
Customer did not leave a comment.Laura L.
Customer did not leave a comment.STEWART B.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.TRAVIS T.
Great experience!LISA S.
Customer did not leave a comment.BRADLEY Y.
Customer did not leave a comment.Eric P.
Very polite and trucks available when we needed them!Sean A.
Returned truck one day early but no refund for the extra day not used. Probably will go to Home Depot and rent a Penske truck when we move our furniture next month.Brian C.
Customer did not leave a comment.KELLEY H.
They are great to work with.VERNON W.
Customer did not leave a comment.MERCEDECE F.
Customer did not leave a comment.GARY H.
Customer did not leave a comment.KATHLEEN W.
Keep up the good work everyone I spoke to was very kind thank you allKINDRA C.
Customer did not leave a comment.CHARLES R.
This location needs more help the lady that took care of me had to keep stopping to answer the phone and help other customers at the cash registerDONALD S.
I have used this location twice and both times been pleased with the friendliness and professionalism,MARTHA C.
Customer did not leave a comment.Ollie K.
Customer did not leave a comment.Rick R.
The Man employee inside store was very helpful and was very polite and understanding to what I needed to rent. Cost was reasonable and will rent here again when needed toBRENDA M.
Truck gas cap kept coming off, very rough riding up hills, and noises from truck randomly.Jonathan H.
Customer service was exceptional. They went above and beyond the call of duty. Will definitely use them againedd W.
Customer did not leave a comment.Laura Y.
Online check in did not work it would lock up each time i tried to upload my license.bryan W.
They charged us mileage overage. When I booked my truck it clearly stated that we had it for 2 days and 241 miles were included. We turned in the truck and the guy at the place took care of checking it out and later charged us an overage fee. We did not notice on contract from Boars Head that it said 227 miles included. We put on 230.2 and thought we were under mileage based on the webpage when I booked the truck. MAIN POINT HERE: FIX YOUR WEBPAGE SO THAT THE MILEAGE IS ACCURATELY SHOWN!MICHELLE L.
Very friendlyBeverly M.
Surprised to see a bill after the experience I had. Never have experienced such poor customer service. I have been using uhaul all Summer. Check my account. Just wow...SCOTT H.
I felt gouged by the rate for this rental. The price was way too high. The clerk at the rental location felt the same way. He could not believe how expensive it was for this rental. I am very dissatisfied.Andrew F.
Customer did not leave a comment.ken L.
Truck was not swept out. Otherwise, it was OK.JAMES H.
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