Customer Reviews for Boars Head Bait & Carryout
(U-Haul Neighborhood Dealer)

176 reviews

2818 Old State Rte 32   Batavia, OH 45103

(513) 718-4978

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(513) 718-4978

2818 Old State Rte 32
Batavia, OH 45103

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Boar's head bait and tackle are the nicest most friendly group of people. They always get me in and out when renting a U-Haul truck from them

Kim D. 
Rating:
5.0

Excellent service and top notch equipment... 5 Stars

hugh R. 
Rating:
5.0

Great service at this location and so fast . They treated me very well.

Roman C. 
Rating:
5.0

Again very friendly staff, they took the vehicle and parked it. Thanked me for the business.

Risa N. 
Rating:
5.0

Very friendly staff. Took control of the Rental truck immediately and I didn't even have to park it ! Definitely Recommend for the surrounding areas.

Troy D. 
Rating:
5.0

We did not go inside, we were met outside . The man was kind and helpful about our extra day rental

Julieann P. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Did a great job

Herbert D. 
Rating:
5.0

Quick check in and check out.

FREDERICK B. 
Rating:
5.0

People nice..np at all but..wufv bn nice to have a free steak..my car detaied while gone..Rockets dancibg for me..hhasaaa

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Lana W. 
Rating:
4.0

Customer did not leave a comment.

Cody T. 
Rating:
5.0

The location was very well managed. We were more than pleased with the help they provided us.

Charlie G. 
Rating:
5.0

The employee are friendly and efficient and understanding of my needs. Thank you

Kim D. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

This place was amazing!!! Really cool gas station. Other than what I said above about the actual truck no improvements here.

Tyler W. 
Rating:
5.0

Perfect!

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
3.0

Customer did not leave a comment.

Brandan G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
5.0

Customer did not leave a comment.

SARAH W. 
Rating:
5.0

Customer did not leave a comment.

Lynn H. 
Rating:
4.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Absolutely will rent a again and use this location they were the best. Thank you

Kevin P. 
Rating:
5.0

Very friendly and helpful. Will use in the future

John W. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

Jared B. 
Rating:
5.0

Customer did not leave a comment.

Vanessa N. 
Rating:
5.0

Customer did not leave a comment.

tim H. 
Rating:
5.0

Great rental location, friendly and helpful filks

Laura L. 
Rating:
5.0

Installing the trailer on the ball is extremely hard by a single person. These trailers need some type of jack to raise them.

dave L. 
Rating:
3.0

Person at location was unfamilar with check-in procedure. Also, no one around to detach and move trailer to proper location on lot. I was forced to do this myself, and for an 80 year old person it was not an easy taask

stephen V. 
Rating:
5.0

The only thing that went right because I dropped keys off and did it myself. You're welcome.

Brandon T. 
Rating:
5.0

Customer did not leave a comment.

Glen S. 
Rating:
4.0

Customer did not leave a comment.

Angel K. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

JACOB P. 
Rating:
5.0

Nothing against the pick up sight but when someone rents a trailer that says it is 5x8 it should be 5x8. The interior dimension of the trailer is closer to 57 inches wide - not 60 inches (5 feet). Uhaul's website should be much more specific.

Alice W. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

ERIC R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD LEE C. 
Rating:
5.0

The staff at this location is EXCEPTIONAL, friendly, prompt, and immensely helpful. Quick and painless, helped me get the accessories I needed, and the truck was in perfect shape.

Christian S. 
Rating:
5.0

No washer wioer fluid. Was not clean sweeped. Minor but annoying

DAVID M. 
Rating:
5.0

Wonderful in-person support! I highly recommend renting your U-Haul from Boars Head Bait & Carryout. An unusual eclectic old-time country store. Everything in one stop from groceries, fresh pizza, hoagies, ice cream carryout, hunting & fishing equipment, and U-Haul. Experienced and friendly folks simplified my one-way rental. Moving is a chore but this was a great experience. ( Pleasantly surprised my 15' w/ramp truck had USB and BT hands-free connectivity.)

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Laura L. 
Rating:
4.0

Customer did not leave a comment.

STEWART B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
3.0

Customer did not leave a comment.

TRAVIS T. 
Rating:
5.0

Great experience!

LISA S. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY Y. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Very polite and trucks available when we needed them!

Sean A. 
Rating:
4.0

Returned truck one day early but no refund for the extra day not used. Probably will go to Home Depot and rent a Penske truck when we move our furniture next month.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

KELLEY H. 
Rating:
5.0

They are great to work with.

VERNON W. 
Rating:
5.0

Customer did not leave a comment.

MERCEDECE F. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN W. 
Rating:
5.0

Keep up the good work everyone I spoke to was very kind thank you all

KINDRA C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
4.0

This location needs more help the lady that took care of me had to keep stopping to answer the phone and help other customers at the cash register

DONALD S. 
Rating:
5.0

I have used this location twice and both times been pleased with the friendliness and professionalism,

MARTHA C. 
Rating:
5.0

Customer did not leave a comment.

Ollie K. 
Rating:
5.0

Customer did not leave a comment.

Rick R. 
Rating:
5.0

The Man employee inside store was very helpful and was very polite and understanding to what I needed to rent. Cost was reasonable and will rent here again when needed to

BRENDA M. 
Rating:
5.0

Truck gas cap kept coming off, very rough riding up hills, and noises from truck randomly.

Jonathan H. 
Rating:
5.0

Customer service was exceptional. They went above and beyond the call of duty. Will definitely use them again

edd W. 
Rating:
4.0

Customer did not leave a comment.

Laura Y. 
Rating:
5.0

Online check in did not work it would lock up each time i tried to upload my license.

bryan W. 
Rating:
5.0

They charged us mileage overage. When I booked my truck it clearly stated that we had it for 2 days and 241 miles were included. We turned in the truck and the guy at the place took care of checking it out and later charged us an overage fee. We did not notice on contract from Boars Head that it said 227 miles included. We put on 230.2 and thought we were under mileage based on the webpage when I booked the truck. MAIN POINT HERE: FIX YOUR WEBPAGE SO THAT THE MILEAGE IS ACCURATELY SHOWN!

MICHELLE L. 
Rating:
5.0

Very friendly

Beverly M. 
Rating:
1.0

Surprised to see a bill after the experience I had. Never have experienced such poor customer service. I have been using uhaul all Summer. Check my account. Just wow...

SCOTT H. 
Rating:
5.0

I felt gouged by the rate for this rental. The price was way too high. The clerk at the rental location felt the same way. He could not believe how expensive it was for this rental. I am very dissatisfied.

Andrew F. 
Rating:
5.0

Customer did not leave a comment.

ken L. 
Rating:
4.0

Truck was not swept out. Otherwise, it was OK.

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

PAUL D. 
Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

I like this location. It makes me feel like I want to live in the 1950s that people are close and treat each other nicely. I also like the store for it's convenience. Overall, good experience.

Silvio N. 
Rating:
5.0

This place is nice, clean, organiza and friendly, I defenitly comeback every time I need a Uhaul Service

GERRY P. 
Rating:
5.0

The staff was so nice and helpful!

TANISHA W. 
Rating:
5.0

It all went well thanks

Michael L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Vehicle maintenance always is important.

CLAUDE L. 
Rating:
5.0

The staff at this location were so nice, friendly and professionals, thank you

gerry P. 
Rating:
5.0

Used several different U haul locations over the years and this is the best yet. Staff is super friendly and make the check in and check out super fast. I'll definitely use this location again.

leonard H. 
Rating:
3.0

Sent us off with a flat tire

SARAH H. 
Rating:
3.0

This truck wouldn't go the speed limit without shaking like it was about to fall apart. Brakes made a funny noise. Gas cap wouldn't thread back on. Please junk this truck already. Disappointed I got this truck with 2 much newer trucks setting next to it.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

KAYLA K. 
Rating:
5.0

What a great easy transition!! Responsibility priced, clean new truck! Easy, Easy!!

TERESA G. 
Rating:
5.0

Very easy, thank you!

Alex D. 
Rating:
5.0

Customer did not leave a comment.

EDELMIRO P. 
Rating:
5.0

Customer did not leave a comment.

terrance R. 
Rating:
5.0

Customer did not leave a comment.

WARD C. 
Rating:
5.0

Customer service was great.

Brian F. 
Rating:
3.0

Train employees at all locations to send you to correct location to pickup the vehicle. We were sent to 2 locations before sent to correct place and was quoted wrong pricing and amount of days that we specified in person at the very first rental company.

JOHN W. 
Rating:
5.0

Frank was very helpful in finding me a new truck since the one I was slatted for had some problems. Everything was handled before I got there!

Danny A. 
No reviews have been submitted for this location.

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