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ALEX H
Customer Reviews for Boars Head Bait & Carryout
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location and people were great. The quality of the uhaul for the price was ridiculous.
Lori RThe truck, if it had been swept out by a prior user, it was not done very well - the cargo box was, in a word, dirty. Also, as a first time renter, I could have used a better explanation regarding your policy on pick-up/return gasoline level. Having rented many cars for business travel for a number of years, the policy that makes the most sense to me is 'the tank is full when you pick it up, so return it full.' As it stands, I wasted probably $20+ putting more gas than needed in the truck.
GEORGE SThe cost per mile is a little much, but im glad i had the truck for what I needed to do. It was very easy to schedule and pick up
Eve ETruck smell of smoke and the trailer that u haul asked me to bring back with me the guy thief charged me $25 or $26 dollars when I Wa told it was free, I would like the $25 dollars credited to me like the $75 that was quoted to me for being it back to Clarksville, thank you
JAMES VMud all over the front of the truck, the back had not been swept, there were moving blankets crumpled over the back. I did not order them and shouldn’t have to pay for them. Less than 3/4 tank of fuel.
SHANNON HVery Friendly
CHRISTOPHER Ftrailers fender was dented . Safety chains hooks were bent almost closed
GARRY BSo nice and helpful
LORI CI ordered extra boxes and packing supplies. I was sent more than I ordered and then the location I (was directed to rent from did not do box or supply returns. It also cost me extra mileage, as the location was much further away. People at the location were very nice, just maybe not managed well…
RODNEY Pu charged me for mileage even after filling the gas tank up. not only did i wind up playing 87 dollars instead of 57 but an additional 20 dollars for gas. i find it really ridiculous that you guys sneak service and mileage charges for people who respectfully use your equipment. i’ll never use u haul again.
VINCENT MEverything went great
MICHAEL WIt's a good setup
CHRISTOPHER SEvery thing was great!
CHRISTOPHER DThe trailer was muddy on the inside. The wiring did not work. I had to spend my own money to fix wiring.
GENE WDrop your price's on a 5×9 trailer. Making me pay for 4 days when I only needed it for 2 days is not good. Price's on a trailer should not have doubled since covid.
MARK RI would caution people: - Not to rent a truck on a rainy day - it may leak - Don’t leave anything of value in a U-Haul truck if it might rain. The truck may leak and cause water damage which will not be covered under the Safemove insurance I had a high end table get water damage from a truck that leaked during some rain. The $500 table needs to completely refinished and was part of a pair in mint condition, so my total loss is even greater. I’ll never rent another U-Haul truck
JAMES WEverything was perfect when i rented the uhaul truck at Boars Head Bait and Carryout.
DWIGHT SGood
CLAYTON DQuick and convenient
CARL SRenting from the Boar's Head Carryout was far superior to the location we used previously. The entire experience was was exemplary.
KUR NI was charged an extra day when I called in they said I had to call 1800 number I did and they said I had to file a dispute I will NEVER rent from U-Haul again and I will never frequent the business again
STEPHEN HAmazing layout! Very easy to park/pickup equipment. Great staff. Highly recommended!
Paul JFriendly and easy
rick nThe Tow Dolly Straps did not fit my 33” Tires
Robert HThe only issue I had was that I had de-selected the $15 coverage fee and somehow it came up. The clerk said they would refund later (before I signed the document).
STEPHEN WEverything was great
Dwayne RThey over charged me A LOT and haven't reimbursed me yet..., trailer was dirty and they charged me.30 $ for an adapter... do not recommend it
raymondbell bThe truck had no air conditioning which was confirmed with attendant upon return.
Diane PThe Boars Head are great people to work with.
wayne tThe employees were very reluctant to help me hook up the trailer.
Mark AEverything was good
flemon REasy
James GReceived a dirty truck with a cracked windshield and spray painted rear door. When I returned the truck was told I left it dirty and was charged a $25 cleaning fee. I am trying to dispute this fee and have been told I will be refunded but still waiting on that. By far the worst experience I have had with U-Haul and depending on how the cleaning fee turns out may not be using them again. Very disappointed with this rental
Jeff TThe drop off process was easy and fast. Location was easy to find and navigate.
Chris LI wouldn't recommend to a friend because they all live closer to a different uhal facility
Jermaine RThey are great
glenn bEverything was great
brandon WNothing much. Basically all the experience that I had with U-HAUL and the help I got from one of the employees in Williamsburg OH was great. The ones in Moncks Corner SC where I dropped off the trailer we’re friendly and helpful staff as well.
Kyle BGreat location to rent from.
leonard hThe truck was clean and ran well. The staff was very courteous and helpful.
John APerfect Size for Job Boars Head Location and Staff The Best!
Gerald LThe staff at this location was great. U-Haul charges overall are ridiculous. 30 dollars for someone to pump overpriced gas into the truck. My wallet went missing so I was unable to fill up the few gallons myself. U-Haul can suck a fart.
chad wI received poor customer service just walking into the store trying to ask where you go to pick the U-Haul trucks at. Once I finally received the truck, the windshield wipers were broken and it took a very long time to obtain a replacement truck. I would never return back to this location nor would I recommend this store to anyone for anything.
Angela VMy grandson used the truck to move my stuff. As far as I know it went good
Teri RWish 0 stars were an option. You could improve by not letting this store represent Uhaul.
Joe Rthe truck front end was bad shaking a lot
Frederick RNothing, everything is perfect!
harvey sNo improvement necessary. Great location with plenty of room. A gentleman came out to lift the trailer onto my hitch. Plus, there's great food and drinks for on the run. Plus, had pumps. It don't get much better than that. Thanks.
Mark RNothing my experience was excellent. Great people and fast service!
Dexter HYou can't get any better people to deal with.
Dexter Hi dropped it off to boars head they were rude as could possibly be first im disabled and cant walk far i parked the truck 300 feet away with the rest she waited till i got into the store then said i had to move it over another 100 feet so walked all the way back out n removed it the dolly was in my sons truck when we dropped it off n went into tell the people they told my daughter we had to bring it into the store ive rented MANY uhauls it goes back into the truck where i got it she laid down the keys and walked out worse experience ive had with uhaul
George NBecause the iPhone app crashed on me (again) before I could take the pictures, I had to go inside to finish the check out and the gentleman was very helpful. I will use this location again. I will never use the iPhone app again.
Benjamin J