Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was pretty much a drop and go they met me in the parking lot.
WESLEY B
Rating:
2.0
I moved across state and had a very strict timeline. The back driver side directional light and brake light were not working so a tech was called to come repair it, the tech was late and then he needed to go pick up part. I was late getting to my new place. This issue could have been avoided if someone had checked the lights before I picked up the truck. This was a big inconvenience for me and I didn’t appreciate it at all. I was very disappointed in service that was provided. Do better!
AMY K
Rating:
4.0
Customer did not leave a comment.
PAUL K
Rating:
4.0
Customer did not leave a comment.
Antonio A
Rating:
5.0
Absolutely a great place in every aspect! Would definitely rent again.
LORENZ M
Rating:
5.0
It was really easy getting what I needed. Customer service was outstanding.
DAVID L
Rating:
5.0
Customer did not leave a comment.
ROBERT W
Rating:
5.0
Customer did not leave a comment.
WILLIAM T
Rating:
5.0
Easy drop off. Great that I didn’t have to drive the truck to another location as it was local.
STEVEN L
Rating:
5.0
Customer did not leave a comment.
ARICVINCENT A
Rating:
5.0
Did mobile drop off. But I've rented from them before and were good.
JAMES L
Rating:
5.0
Customer did not leave a comment.
Robert F
Rating:
5.0
Customer did not leave a comment.
Logan P
Rating:
5.0
Customer did not leave a comment.
ROBERT F
Rating:
5.0
Customer did not leave a comment.
PEGGY L
Rating:
5.0
Rob was very helpful! Everything went very smoothly
MELISSA A
Rating:
5.0
Rob was great, prompt service and great customer relations. This is my third time renting from them and its been a great experience everytime, I will DEFINITELY rent from this location again!
JOSEPH M
Rating:
5.0
Customer did not leave a comment.
MITCHELL P
Rating:
5.0
a local gem!
Rebecca M
Rating:
5.0
Bob met me and helped me take the trailer off the hitch. Very helpful, seamless, and quick.
Sally S
Rating:
5.0
This gentleman was pleasant and helpful.
EDWARD A
Rating:
5.0
Customer did not leave a comment.
Robert W
Rating:
5.0
Customer did not leave a comment.
JOSEPH V
Rating:
4.0
Customer did not leave a comment.
JENNIFER A
Rating:
5.0
No suggestions - the place is perfect. Easy to find, easy place to park, nice staff.
Monica S
Rating:
5.0
Customer did not leave a comment.
LAWRENCE R
Rating:
5.0
Customer did not leave a comment.
SCOTT W
Rating:
4.0
Customer did not leave a comment.
Laura M
Rating:
5.0
Customer did not leave a comment.
THOMAS C
Rating:
5.0
Customer did not leave a comment.
JAMES L
Rating:
5.0
Customer did not leave a comment.
NEALE C
Rating:
5.0
Customer did not leave a comment.
Harold W
Rating:
5.0
Bob Griffin & Sons is my first and only choice when I need to rent or drop off equipment in the Lake George/ Warren County area..
Courteous and friendly (in his quiet way), it is easy to see why he and this operation has been around for so long. I’m sure that those who utilize his sales and mechanical services feel the same.
FRANCIS W
Rating:
5.0
Customer did not leave a comment.
DOMINIC J
Rating:
5.0
Customer did not leave a comment.
MADELYNN R
Rating:
5.0
Customer did not leave a comment.
Thomas I
Rating:
5.0
Staff at Griffin's was very helpful and quick !
ADAM R
Rating:
5.0
Customer did not leave a comment.
Maddy R
Rating:
5.0
Customer did not leave a comment.
JUSTINE L
Rating:
5.0
Customer did not leave a comment.
ben j
Rating:
5.0
Customer did not leave a comment.
bonnie e
Rating:
5.0
Great people. Very helpful
William J
Rating:
4.0
Customer did not leave a comment.
Laurie T
Rating:
5.0
Customer did not leave a comment.
Daniel S
Rating:
5.0
Have other choices for U-Haul in the area, but the customer service at this location keeps me coming back here for both drop off of one-way rentals and local rentals.
Francis P
Rating:
5.0
I can’t say enough good things about this U-Haul rental establishment. Mr. Griffin is awesome guy.
I will continue to use him whenever I need a trailer or a truck for moving stuff.
HUGH D
Rating:
5.0
Customer did not leave a comment.
MICHAEL B
Rating:
5.0
Service was excellent.
randall b
Rating:
5.0
Same comment, 20’ truck was in poor mechanical condition.
rick d
Rating:
5.0
Customer did not leave a comment.
thomas p
Rating:
3.0
Customer did not leave a comment.
Kimberly N
Rating:
4.0
they could have given me a better running newer truck. i drove 800 miles in a older truck
daniel b
Rating:
4.0
Customer did not leave a comment.
Morgan M
Rating:
4.0
Customer did not leave a comment.
WILLIAM F
Rating:
3.0
there was no personnel , the form would not submit without choosing yes or no,
Patrick W
Rating:
5.0
Customer did not leave a comment.
joe s
Rating:
3.0
Quick, convenient, and accomodating.
Toby D
Rating:
5.0
Customer did not leave a comment.
Richard S
Rating:
5.0
Rob is awesome and super helpful.
Chase P
Rating:
5.0
Check trailer wiring add electrical grease to connections make sure connection is tight as I had to do this on the road. I lost all trailer lights 1 hour into trip. Had to do repair myself, never lost lighting after repair.
Frances G
Rating:
4.0
Customer did not leave a comment.
russell s
Rating:
5.0
Customer did not leave a comment.
raymond h
Rating:
4.0
Service was excellent and truck was clean very satisfied!
MANUEL C
Rating:
3.0
Customer did not leave a comment.
Yamileth E
Rating:
5.0
I'll be using the drop off location- Griffin and Son, in Warrensberg for auto inspections when we establish residency as well. Good people...
I have to tell you, I was so impressed with the whole transaction I've been telling everybody. The truck itself was a pleasure to drive, had plenty of power, and put me at ease to enjoy the trip. You guys helped reduce stress. I could have driven that truck to California if I had to. A VERY good vehicle for the task...
THANK YOU! GO U-HAUL you guys know your business...
FRANK L
Rating:
4.0
Customer did not leave a comment.
steven S
Rating:
5.0
Customer did not leave a comment.
Hunter M
Rating:
5.0
Customer did not leave a comment.
HUGH D
Rating:
5.0
Rob was very helpful getting me hooked up. He has plenty of u-haul stock available. Thanks!
Lou I
Rating:
5.0
Customer did not leave a comment.
Hunter M
Rating:
5.0
Excellent Uhaul location, very professional.
Wayne B
Rating:
5.0
Customer did not leave a comment.
Robert P
Rating:
5.0
Rob Griffin was kind a helpful. I highly recommend getting Uhaul here. Quite a big selection. Also there is garage and a retail store. One stop shop. Will go back again
DANA P
Rating:
5.0
Very friendly and fast service.
Gabor B
Rating:
5.0
Customer did not leave a comment.
ROBERT G
Rating:
5.0
Customer did not leave a comment.
DANIEL B
Rating:
5.0
Customer did not leave a comment.
Russ H
Rating:
5.0
Customer did not leave a comment.
Beth C
Rating:
4.0
Customer did not leave a comment.
raymond h
Rating:
5.0
Customer did not leave a comment.
Richard K
Rating:
4.0
Customer did not leave a comment.
Craig R
Rating:
5.0
Customer did not leave a comment.
George F
Rating:
5.0
Customer did not leave a comment.
Patrick M
Rating:
5.0
Rob that checked me in was great.
Robert M
Rating:
5.0
Hi!
I rented a trailer from Bob Griffin and Sons to move my grandson to his first apartment.
Everything worked out great!
What would I improve? I’d give Bob Griffin & Sons more equipment to rent!
They have been in business in Warrensburg for many years.
Thanks,
Chris, aka Grandpa
Christopher S
Rating:
5.0
Customer did not leave a comment.
Colleen C
Rating:
5.0
Customer did not leave a comment.
mike e
Rating:
5.0
Great equipment, great service. Highly recommended.
mike e
Rating:
5.0
Customer did not leave a comment.
Nancy C
Rating:
5.0
Customer did not leave a comment.
Joseph M
Rating:
5.0
Customer did not leave a comment.
Sean M
Rating:
5.0
Customer did not leave a comment.
Joseph G
Rating:
3.0
Customer did not leave a comment.
jason w
Rating:
5.0
Have used Bob Griffin & Sons many times. Always excellent service and easy to work with. Have and will continue to recommend them.
