Customer Reviews for Boca Box Co
(U-Haul Neighborhood Dealer)

1,433 reviews

908 N Dixie Hwy   Boca Raton, FL 33432
(On Dixie Hwy Just South Of Glades Rd)

(561) 362-7783

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2025: Closed

Services at this Location:

Contact Us

(561) 362-7783

908 N Dixie Hwy
Boca Raton, FL 33432
(On Dixie Hwy Just South Of Glades Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2025: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

George B 
Rating:
5.0

Easy

BRUCE K 
Rating:
5.0

very helpful

CARL M 
Rating:
5.0

Nothing Could not have been more perfect. Bill was knowledgeable, told me what to expect and explained all my options and insurance needs. He answered my questions and did everything in a timely manner.

GLENN A 
Rating:
5.0

Good customer service

MICHAEL A 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B 
Rating:
5.0

Thyre u haul truck, they serve a purpose.

JOSEPH G 
Rating:
3.0

Customer did not leave a comment.

DEBRA C 
Rating:
5.0

Nothing stay the same

Jounice W 
Rating:
5.0

Amazing service. This was my 2nd time here and I will use again.

Matthew B 
Rating:
5.0

Flawless rental experience. Very helpful shop owner

ROBERT L 
Rating:
5.0

Overall excellent service. Truck was in great shape and Bill the manager had the truck ready for us right on time. Bill was highly professional and very courteous! He is a great problem solver, and I am highly recommending his location to all of my friends and family.

ROSSANA V 
Rating:
4.0

Customer did not leave a comment.

JEANNE C 
Rating:
5.0

Please change the oil of the truck shows in the panel of the 20 foot truck in other hand excelente service very kind and professional.

GONZALO T 
Rating:
5.0

Great service! Thanks

MICHAEL F 
Rating:
5.0

Customer did not leave a comment.

chester d 
Rating:
5.0

Customer did not leave a comment.

stephen s 
Rating:
5.0

The attendant Mill was great. Bert friendly and easy check in and out process.

MICHELLE W 
Rating:
5.0

Customer did not leave a comment.

GIULIA A 
Rating:
5.0

Customer did not leave a comment.

DAVID V 
Rating:
5.0

Keep doing what you are doing. We walked through the options, you gave me appropriate advice on driving with the trailer, and when I returned it early, I got a credit!

IVAN S 
Rating:
5.0

Truck was ready on time and the manager was nice.

MELANIE B 
Rating:
4.0

Customer did not leave a comment.

MATTHEW S 
Rating:
5.0

Customer did not leave a comment.

CESAR C 
Rating:
5.0

Customer did not leave a comment.

Francis G 
Rating:
5.0

Improve? This place is Amazing! Really and truly they need to give classes of how it's done .I believe in giving flowers were it's due so here ya go! ❤️ Highly recommend!

LESA F 
Rating:
4.0

We were told we would be related for unused miles. Our return location said this was not true and denied any rebate for approximately 200 miles and 2 days.

JEFFREY L 
Rating:
5.0

Excellent service and the vehicle performed very well. Price was right too.

LAWRENCE B 
Rating:
4.0

Customer did not leave a comment.

GENE V 
Rating:
5.0

Staff is very friendly Family owned doing an awesome job

SEAN C 
Rating:
5.0

Great service

ROSS L 
Rating:
5.0

Customer did not leave a comment.

DANIEL S 
Rating:
5.0

Customer did not leave a comment.

RONALD R 
Rating:
5.0

Very easy to rent from this location on Dixie highway in BOCA raton. This is my second time and been great both times

MICHAEL P 
Rating:
4.0

It must to have more light

Ricardo D 
Rating:
3.0

I would not recommend U-Haul to anyone. The new app you all have created is impossible to use. I have rented three trucks and each time it took over two hours to get the key out of the lock box on a Sunday. No location should be allowed to be closed on Sunday. That is the second busiest day of the week every single week of the year. The app you created does not work and your customer service department told me several times that the app is plagued with problems. Due to all the complications of trying to pick up a truck and give you all business, I will no longer use the U-Haul company for any reason in the future.

Paul M 
Rating:
5.0

Fast easy service. Very friendly and knowledgeable staff. We will be using again in about a month.

JAMES R 
Rating:
5.0

Great service will recommend it to my friends

ALAN L 
Rating:
5.0

Customer did not leave a comment.

ANDREW H 
Rating:
5.0

Customer did not leave a comment.

Enrique S 
Rating:
5.0

Absolutely nothing Bill and the crew are helpful and amazing in and out service👌

LESA F 
Rating:
4.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Daniel V 
Rating:
5.0

Exceptional service always

WASEEM A 
Rating:
5.0

Bill was extremely helpful throughout our entire process front to back. I would 100% rent again with this company as they are the clear leaders in setting the standard for customer service for the industry.

VANESSA L 
Rating:
5.0

Bill and this U-Haul has always treated us kindly and with respect. He is always accurate with his estimates. The truck is always ready and clean. I highly recommend that is you need a U-Haul go see Bill at Boca Box on S Dixie in Boca Raton, he will treat you right.

PETER L 
Rating:
5.0

Customer did not leave a comment.

Aja M 
Rating:
5.0

Customer did not leave a comment.

Anton H 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS Y 
Rating:
5.0

Boca Box was more than we could have hoped for, friendly, accommodating and efficient. I was very pleased with my entire experience with U-Haul in general and Boca Box in particular.

Lester G 
Rating:
4.0

Customer did not leave a comment.

ROBERT O 
Rating:
5.0

Customer did not leave a comment.

CHARLES B 
Rating:
5.0

Great customer service

PEDRO G 
Rating:
4.0

They were friendly and very helpful

JONATHAN D 
Rating:
5.0

Customer did not leave a comment.

EFRAIN R 
Rating:
5.0

Customer did not leave a comment.

AIGARS L 
Rating:
5.0

Customer did not leave a comment.

Peter R 
Rating:
4.0

Bill was very helpful and professional.

Glenn S 
Rating:
5.0

William at the Boca box was great in his role and I highly recommend him for his knowledge of how he operates the store

Kirk F 
Rating:
1.0

My first time renting in U-Haul, I had a very bad experience in this location, Mr Bill was rude, he said that I couldn't rent and I had to call some number, I was very surprised because I had never rented in my life, I called and it was because my driver had something but he had alread6 solved it. After waiting more than hhr, he gave me the key truck. We didn't check it and I had to look for it alone on the parking lot until I found it. When I got to the moving place, I opened it and saw only there was only one dolly and I paid for two. After I returned the truck Mr Bill called and left a voice message saying that a dolly was needed and I had to return, OMG a very bad experience I had in that location, I found 3 empty water bottles inside. I think they should provide better customer service. Thanks

NERIFALY C 
Rating:
5.0

OVERALL AMAZING CUSTOMER SERVICE!

CIERRA J 
Rating:
5.0

Customer did not leave a comment.

Peter S 
Rating:
5.0

Perfect

selena m 
Rating:
2.0

The person helping me was reeking of alcohol at noon. I returned the truck early with a little more gas than i picked it up and they charged me for two gallons. Ridiculous. I’ve used until a lot and this is the first time I’ve had a bad experience.

LUMINITA P 
Rating:
5.0

Customer did not leave a comment.

Rufat N 
Rating:
5.0

Customer did not leave a comment.

Jose A 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
3.0

Customer did not leave a comment.

John B 
Rating:
5.0

Friendly, fast and helpful

STEVEN M 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
5.0

Customer did not leave a comment.

Alejandro G 
Rating:
5.0

Nothing. The person helping was great. He explained everything very clear and great. I would recommend this UHaul to any one who needs it.

Ronald J 
Rating:
5.0

Billy and the employees were great and very efficient. Thanks,

ASIF A 
Rating:
5.0

Omg, Bill was awesome his perspective at a time to walk in towards the end was excellent. Another site needs to take a lesson from him thank you Bill. Nicole Norame 7/05/24

NICOLE N 
Rating:
5.0

Customer did not leave a comment.

JOEL K 
Rating:
5.0

Prompt, respectful and professional. Very good experience.

Jorge P 
Rating:
5.0

The trailer had a Hop. I think the tire was blistered, or the wheel bent. This occured even with the trailer loaded and weighted. I have towed tons of trailers and know the difference. This was not observable to the dealer/location so they had no way to know unless they towed the trailer or were notified by the prior renter. I pointed this out upon return and they said they would check it out. This is my 10th rental at this location over the years and it is convenient fast and has quality equipment.

Michael K 
Rating:
5.0

N/A

Weetshy S 
Rating:
5.0

Customer did not leave a comment.

ELLEN P 
Rating:
5.0

The man working was very kind, patient, and welcoming. It made my dad go so much smoother and I really appreciate that excellent level of customer service!

tegan s 
Rating:
3.0

I didn’t feel good about truck’s brakes.

Ugur D 
Rating:
5.0

Customer did not leave a comment.

Aja M 
Rating:
5.0

Thanks so much to Bill for accommodating our last minute need for a van when a competitor did not honor our reservation. Excellent customer service, made the process super easy and speedy. Would definitely use again!

DONNA S 
Rating:
5.0

The owner is very efficient and gets the customer in and out very quickly.

Mark K 
Rating:
5.0

Customer did not leave a comment.

sai K 
Rating:
5.0

Thank you

Ed H 
Rating:
5.0

Customer did not leave a comment.

Anthony G 
Rating:
5.0

Customer did not leave a comment.

Abby S 
Rating:
2.0

The service clerk had attitude

Samuel T 
Rating:
5.0

Bill at Boca Box is amazing! Great service and super knowledgeable. U-Haul needs to step up their game and get cruise control and ports for phones to charge, it’s 2024, technology is inexpensive especially for a massive company like this. Unacceptable and not Bill’s fault it has happened to me before.

Daniel S 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN P 
Rating:
5.0

Customer did not leave a comment.

Ignazio P 
Rating:
4.0

Hard to locate the store

Sipho M 
Rating:
5.0

Customer did not leave a comment.

Craig M 
Rating:
5.0

Thank soo much for help and happy

Hoober V 
Rating:
5.0

Customer did not leave a comment.

Tim G 
Rating:
4.0

Other than not answering the phone at this location, otherwise, it is conveniently located and the trucks are well maintained.

Cheryl C 
Rating:
5.0

This was our 2nd time using this Uhaul location. Great experience both times, thank you!

Susan G 
Rating:
5.0

Customer did not leave a comment.

iris y 
Rating:
5.0

Customer did not leave a comment.

Yale S 
No reviews have been submitted for this location.
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