Customer Reviews for Boiling Springs Pro Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boiling Springs Pro Hardware

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WILLIAM P. on

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ivy M. on

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Donald R. on

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denise S. on

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Michael L. on

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No issues! Great location!

Rodney A. on

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tony H. on

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Trisha H. on

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Paul G. on

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Emily C. on

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MARK L. on

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timothy S. on

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James L. on

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Badly needed in need of an alignment. Needed cleaning.

Tim S. on

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amy B. on

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Cynthia B. on

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Stephen G. on

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Friendly staff. Please note that many vehicles have larger tires that sedans and the factory installed straps, though adequate for mid and small sized cars, do not safely fit trucks, Jeeps, and SUVs. Thankfully I have proper DOT approved attachments and training on rigging vehicles for safe transport.

Chynna T. on

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Kelon E. on

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paugh W. on

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Good experience, no need for improvement.

BRIAN B. on

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jimmy R. on

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When I arrived to pick auto transporter up it was there and had been stolen I had to drive another 45mi s out of the way to pick another one up

JAMES W. on

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brian S. on

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Sy (? Spelling) was fantastic to deal with and very helpful.

KENNY W. on

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It was great . Thanks

JAMES B. on

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The equipment was clean but it did leak so I had to cover the trailer with a tarp.

Lora V. on

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Great move to Ohio through mountains of Virginia And West Virginia ! Thank you , Uhaul!

Lance H. on

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sandra S. on

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Very pleasant and helpful young man assisted us over the phone and in person when we picked up and returned the truck on the same day at same location. We would highly recommend this location.

Jill H. on

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Susan M. on

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Nothing. Everything was excellent!

Johnny W. on

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EVERYTHING WAS "PERFECT". The young man who took care of me (the sales manager) was very personable and helped me in every way possible. In a month or so, I will be back to rent another trailer even though I pass four U-haul Dealers which are actually a lot closer to my house. Enough said............Johnny Whitehead

Steven S. on

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lenda Q. on

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Eric K. on

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When I arrived the gentleman who actually handles the rentals was nowhere to be found and we had to wait for him to arrive. Great way to start a moving day, which is already stressful and pressed for time. When he did arrive he seemed like he did not know what he was doing and took forever to complete the transaction in the computer. I was given the paperwork and it was never gone over with me. I have rented rental, especially with Uhaul several times and the rental agent has always reviewed the paperwork. This gentleman did not even mention the fuel(and then proceeded to charge me $15 fuel charge upon return when I picked it up with 1/8 a tank and returned it with 1/4 a tank...actually more than I picked it up with and he gave me a fuel charge!). This was more than a disaster and these people should not even be renting with Uhaul because I have been using ya'all for years and I have NEVER received such horrible service. It was like they were totally out of it and hung over or something. I can't believe I was charged $15 for fuel when I brought it back with more than I picked the truck up with, perhaps they were drinking again Sunday night and hungover on Monday???!!! Never again will I rent with Uhaul if you are going to have people like this handling your trucks. Wow have you gone downhill.

Linda B. on

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Kenneth L. on

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Drop off went very smooth at Boiling Springs. I was originally supposed to drop off at another location and had it changed to here at the last minute because of problems in Ellenboro. The staff at Boiling Springs Pro Hardware were easy to work with. Thanks guys!

William C. on

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Randy M. on

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Kristen W. on

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It was not the vehicle we originally reserved. We reserved a smaller truck. They were also not clear about the costs including mileage and what time the vehicle would need to be returned, causing us to incur additional fees.