Customer Reviews for Bondhead Esso
(U-Haul Neighborhood Dealer)

Rating:

1.0

I booked a 26 ft truck 4 weeks ago for the 14th of June ... Received a call from Uhaul on the 12th saying that the 26ft truck i had booked was returned damaged and not road safe and that all that was available as a replacement was 5km further away was only 20ft truck or 26ft 70ms away in Barrie Ontario ... I settled for the 20ft vs the cost and time for the 26ft... I picked the truck up at approx 5pm June 13th and told dealer i would return the truck saturday june 14th late afternoon or early evening. They dealer told me that they were only open until 8pm but if I didnt make it by 8 to drop the keys in the drop box ... I arrived at 817 pm only find out my personal vehicle had been blocked in by another uhaul truck forcing me to drive back home to come back the next day at round trip of 30kms plus my time. I at the very least expect not to be charged for the extra 30kms ... Over all not a great experience

Rating:

5.0

Continue satisfy your customers need

Rating:

2.0

Where donI start?? in the booking, I requested a truck, and 1 appliance dolly and another smaller dolly. the total was unde4 100 dollar. In reality, I didn't get the appliance dolly, the location didn't have boxes, and I paid over 300... WTF?? why would you offer a price and apply another??? I felt scammed!

Rating:

5.0

Not a big place. But welcoming nature.

Rating:

5.0

Awesome customer service!

Rating:

5.0

Would love to have A location within the Bradford Ontario (Town) where I live.