Customer Reviews for Bonita Convenience Store
(U-Haul Neighborhood Dealer)

16 reviews

558 Bonita Ave   Saint John, NB E2J3X4

(506) 799-1425

Office Hours

  • Mon-Fri: 8:30 am - 8:30 pm
  • Sat: 9:30 am - 8:30 pm
  • Sun: 9:30 am - 7:30 pm

Services at this Location:

Contact Us

(506) 799-1425

558 Bonita Ave
Saint John, NB E2J3X4

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am - 8:30 pm
  • Sat: 9:30 am - 8:30 pm
  • Sun: 9:30 am - 7:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The service was absolutely terrible. The Staff were rude, ignorant, and barely spoke English. When we drove the uhaul off the lot , instead of repairing the broken driverside mirror properly, they used duct tape to hold the mirror in place. Upon returning the uhaul the next day, we were over charged, and swore at by the employee we had picked the unit up from the day before, as he was off and the other employee had no idea what he was doing. This location needs to be shut down.

TIMOTHY M 
Rating:
5.0

Customer did not leave a comment.

TROY G 
Rating:
5.0

The only catch I had with the U-Haul was the fact that I had booked it a couple weeks ago in Saint Stephen and I had to go to St. John twice , which was almost 3 hours of extra time per day twice. I do understand that it’s a small location And your representatives there also explained the pitfalls I could run into But it would’ve been easiest to pick up closer to home as the move became almost 3 days with the first day being the big stuff and after returned truck and had to spend almost 2 extra days moving with the pick up truck. Everyone I had to deal with were professional and helpful with the situation

brenda h 
Rating:
4.0

The box can be swept out before renting out. It was full of mud. Other than that all was good

LORRAINE M 
Rating:
1.0

Customer did not leave a comment.

JESSICA A 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN D 
Rating:
4.0

Tell me that I need a credit card to rent the equipment and ask if I'll be getting the insurance when I reserve it... It took 45 minutes to get everything sorted out, and wasted $35 of my money. The location was great - it was the reservation I made online that totally dropped the ball.

CHRISTINA J 
Rating:
5.0

The set-up on their end gave them issues, something to do with the name on my license not matching the name on the booking because one was first name, last name and the other was opposite

BARRETT L 
Rating:
5.0

Customer did not leave a comment.

Loida G 
Rating:
5.0

Customer did not leave a comment.

GUY C 
Rating:
5.0

Everything was great, nothing i can think of to improve service, the service I received was top notch.

ANDREW W 
Rating:
5.0

Very nice I returned the truck late he was very understanding and helpful

KYLE R 
Rating:
5.0

Customer did not leave a comment.

Richard A 
Rating:
5.0

Customer did not leave a comment.

Alyssa O 
Rating:
5.0

Customer did not leave a comment.

rodger S 
Rating:
5.0

Customer did not leave a comment.

Barry F 
No reviews have been submitted for this location.
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