Customer Reviews for Bow City Storage West LP
(U-Haul Neighborhood Dealer)

157 reviews

2206 10 Ave SW   Calgary, AB T3C0K6

(587) 943-2718

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 11 am - 3 pm

Services at this Location:

Contact Us

(587) 943-2718

2206 10 Ave SW
Calgary, AB T3C0K6

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 11 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Quick and fantastic service…!!!

Kumar C 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Furkhan D 
Rating:
5.0

This location is definitely the best location. The staff is very friendly, helpful and took time to explain from the time when booking was made including changes down the road, in particularly the staff at check in n return. Impressive and definitely highly recommended. Thank you so much.

Gordon P 
Rating:
5.0

Customer did not leave a comment.

Jason C 
Rating:
4.0

.

Barjam B 
Rating:
5.0

Customer did not leave a comment.

Terrance B 
Rating:
5.0

Customer did not leave a comment.

Barjam B 
Rating:
1.0

The agent said that the insurance was not optional but mandatory , which is not correct so he charged me for that, and he didn’t explain to me that the rate is not same after 30 km, so the bill was overpriced for me.

Mohamed A 
Rating:
5.0

Customer did not leave a comment.

Lance T 
Rating:
5.0

Customer did not leave a comment.

Lesley S 
Rating:
2.0

The receptionist was not friendly and good in customer service

Mohammadreza E 
Rating:
3.0

Maintenance ur car

Muhammad N 
Rating:
5.0

Customer did not leave a comment.

Gregory G 
Rating:
5.0

Customer did not leave a comment.

Amanuel B 
Rating:
4.0

The employee who I dealt with was very personable and helpful.

Leslie H 
Rating:
5.0

Customer did not leave a comment.

Carson B 
Rating:
5.0

Customer did not leave a comment.

Daniel K 
Rating:
5.0

Truck did not have A/C in a hot day

Alan S 
Rating:
5.0

Customer did not leave a comment.

Julio D 
Rating:
4.0

Customer did not leave a comment.

Peter N 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Jim W 
Rating:
5.0

Alma from bow city storage provided incredible customer service!

Evgueni S 
Rating:
4.0

ensure UHaul website works to return after hours

Julio A 
Rating:
1.0

Ensure you explain the contract to your clients before they sign and rent the truck.

Darlington C 
Rating:
5.0

Customer did not leave a comment.

William P 
Rating:
5.0

Customer did not leave a comment.

Kam H 
Rating:
5.0

Customer did not leave a comment.

Mick B 
Rating:
5.0

Customer did not leave a comment.

ishtihu a 
Rating:
5.0

Always run great!

Phil F 
Rating:
5.0

Keep it up! Ty! 🙂

Eugene C 
Rating:
5.0

The check engine light is on. Love Bow City Storage. They are so kind and helpful.

Raylene P 
Rating:
3.0

Don’t mansplain to women. That would be great.

Maryanne O 
Rating:
5.0

It was great

Raylene P 
Rating:
5.0

I had one of the worst moving experiences of my life and we ran way over time and missed the scheduled return time. In fact, due to an epic storm, power outage, and flooding at the UHaul storage facility where I was offloading, they could not allow us to unload the truck. So we had to pack everything up and return the next day. Bow City staff were very sympathetic and gracious and allowed me to return the truck when I was done. I highly recommend them!

Dwayne K 
Rating:
5.0

very nice rep.

Jessica P 
Rating:
5.0

Customer experience was awesome. The staff were all friendly and helpful. Overall a pleasant rental experience.

Glenn D 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Customer did not leave a comment.

Alan M 
Rating:
5.0

Customer did not leave a comment.

Mekonen W 
Rating:
5.0

Absolutely spectacular service here at Bow City Storage, I've never had a better Uhaul experience, and I will be going here exclusively from now on.

Griffin K 
Rating:
5.0

Customer did not leave a comment.

ANDREW J 
Rating:
5.0

Great customer service by phone and front desk. Thank u. Very happy with the price. Will be seeing you again in 5 months. 🦋

Venus C 
Rating:
5.0

Customer did not leave a comment.

Blaine R 
Rating:
4.0

Customer did not leave a comment.

Jeremy M 
Rating:
5.0

Customer did not leave a comment.

Jorge A 
Rating:
5.0

There was summer tires on a car. It makes winter driving very dangerous and adds problems

Oleksandr H 
Rating:
5.0

Online reservation system doesn't work that well, especially on an iPhone (iMac was much easier to use on this site to make reservation changes).

Gerard L 
Rating:
5.0

Customer did not leave a comment.

Darryl L 
Rating:
5.0

First class premises all around. I will definitely rent from there again.

Richard H 
Rating:
5.0

Customer did not leave a comment.

Ricardo R 
Rating:
5.0

Customer did not leave a comment.

Ricardo R 
Rating:
5.0

No issues, friendly efficient staff member checking in and on returning the vehicle. Dan was great to deal with

Malcom M 
Rating:
4.0

I did not appreciate that I needed to show three pieces of ID for the rental vehicle. That seemed very extreme given that much ID is not required to get a passport, a drivers license, any other form of government document. That also was not mentioned during the booking so gladly I had multiple pieces of ID with me but it could’ve been very likely that I only had my drivers license and a credit card on hand.

Bailey N 
Rating:
5.0

Customer did not leave a comment.

Cale S 
Rating:
4.0

Customer did not leave a comment.

Peter C 
Rating:
5.0

The lady who helped us at the front desk was incredible! She was so helpful and went above and beyond.

Emily M 
Rating:
5.0

Customer did not leave a comment.

David K 
Rating:
5.0

Customer did not leave a comment.

JesusEduardo F 
Rating:
5.0

Customer did not leave a comment.

Kristopher B 
Rating:
5.0

Customer did not leave a comment.

Teri-Lynn K 
Rating:
5.0

Quick, efficient and great location!

Michelle M 
Rating:
4.0

Dan was very helpful and friendly.

Freddie M 
Rating:
5.0

Very courteous and professional. The truck was spotless.

Gary V 
Rating:
5.0

Great customer service! Picking up the rental was fast and seamless. Of all my uhaul experiences in Calgary this location and staff has been the best.

Joy E 
Rating:
5.0

Customer did not leave a comment.

Roy P 
Rating:
5.0

Kyle was super helpful. We were so busy upstairs n he just completed transaction fir me n came up to tell me total.

Dominique V 
Rating:
5.0

Truck is really inefficient with fuel - not sure if there are better models out there but the price of fueling up after only 12 miles of actual use for a short move was considerable. I’d have to take one of these 10’’ units on a long trip😬

Steve C 
Rating:
5.0

Customer did not leave a comment.

puneet t 
Rating:
2.0

Slow and unfamiliar with the checkout process. Much of the checkout is done via text and phone. This was not explained at checkout time and would surprise first time customers. Might also explain that everything becomes "miles" at paperwork time.

Thomas B 
Rating:
5.0

The online reservation system was user friendly and accurate. The customer service was friendly and efficient. I would highly recommend the location and product.

Sean C 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L 
Rating:
5.0

Customer did not leave a comment.

Marc G 
Rating:
5.0

Customer did not leave a comment.

Rene G 
Rating:
1.0

Customer did not leave a comment.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Andries B 
Rating:
5.0

Customer did not leave a comment.

Jerry G 
Rating:
5.0

Check in was a little slow but everything else about service was excellent!

Michelle M 
Rating:
5.0

Customer did not leave a comment.

Bradley W 
Rating:
5.0

great people doing the service

Alonso R 
Rating:
4.0

Customer did not leave a comment.

Adam K 
Rating:
5.0

Customer did not leave a comment.

Lila M 
Rating:
5.0

I never thought I'd say this about a Uhaul building, but it's a gorgeous place. Staff was easy to work with and they had me out the door on time.

Marshal M 
Rating:
5.0

Customer did not leave a comment.

Ahmed S 
Rating:
5.0

Interior of vehicle clean. Exterior needed wash/cleaning

Brian D 
Rating:
4.0

Dan was the man. Although the first Uhaul man ruined my entire weekend Dan did his best to figure out the issue the other location had caused for me and quickly checked us in so we could drop off the truck. Clean and nice location. Good staff.

Drew K 
Rating:
5.0

Customer did not leave a comment.

Yang C 
Rating:
2.0

The gas meter formula from the contract I was provided with was wrong. I began at 3/4 tank and ended on a half tank. According to the recommendations on the gas meter, it said 28.8 litres would bring it back to half. I put 29 in and only ended up a 5/8 of a tank and then I got dinged anyway.

Daniel Y 
Rating:
5.0

Service was excellent

Kevin B 
Rating:
5.0

Great Customer Service!

Chris K 
Rating:
5.0

Customer did not leave a comment.

Teecy C 
Rating:
5.0

Very friendly and professional. Great location.

DWIGHT R 
Rating:
5.0

Excellent customer service. The woman (didn’t get her name, sorry) was friendly, efficient and very helpful. Whole experience was very easy and good value. Thank you!

Christopher F 
Rating:
3.0

Customer did not leave a comment.

Patrick N 
Rating:
3.0

Customer did not leave a comment.

Terrance D 
Rating:
5.0

Nothing, both the staff were amazing. Aces on my book. Thanks

rafael m 
Rating:
5.0

Customer did not leave a comment.

Mario A 
Rating:
3.0

Customer did not leave a comment.

Jessica H 
Rating:
3.0

Customer did not leave a comment.

Francis S 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top