Below are my observations: 1- Train personnel properly. 2- charge me extra because of lack of experience of U-haul front desk lady. 3- truck was very dusty and dirty. 4- not enough gas.Zakeri T.
Moving Truck Rental in Calgary, AB at Bow City Storage West LP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Calgary, AB T3C0K6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The manager and Alma were both excellent to deal with. Excellent customer experience.Robert Q.
I have been over charged for gas. Person I have felt with said I was right and gave me a $5 discount but when I check my invoice they charged me full $33. I only done 20km. I even took a photo of the dash board to show the mileage and gas when I first get into car. Just disappointing.Murat D.
The "parking lot" was just a mud pit. Ruined my shoes, and to ask people to pay a cleaning fee for a dirty uhaul doesn't seem fair. I also specifically removed the dolly from my cart 2 times while I was setting up my order, get there in the morning and it's back in my order. People are usually on a deadline when they rent a uhaul so I just paid for the dolly and never used it.Jessica B.
I loved the staff at that location so much. They were very helpful and had great costumer service. One small problem though is that I paid a deposit uo front and was not reimbursed yet and its been over 24 hours. Kind of a hassle to hold money on clients. My total was calculated.Alisha T.
Lower pricesDerek N.
Truck was parked no where near office, I had to walk through a muddy field to find the truck to start my online pickup process, couldn't open back to inspect as it was parked in a puddle. Then had to walk through the muddy field again to the office to find a gentleman who had no knowledge of uhaul proceedures. He hadn't given us the dolly we rented and became extremely rude when I asked for the $10 dolly I had rented. I had to practically beg him to give me the alternative $7 option and I was still charged for the other. Parking location for truck is insane, at night there are no lights and as a female dropping off a truck I was not comfortable at all with the location of not only being a muddy back parking lot but having no lights or any sort of safety feature was a joke.Kimberly S.
The requirement to refill the vehicle gas tank to 7/8 full was quite inconvenient and hard to understand. This isn't a reflection on the Drop Off Location however.Wayne P.