Customer Reviews for Bowles Corner Market Mjs
(U-Haul Neighborhood Dealer)

Rating:

4.0

Very disappointed. Had to park it where he wanted and made me move it twice. Very unhelpful.

Rating:

1.0

Rented Fri-Mon 7:30 pm turned it in 4:23 pm Sunday. The store was open 2 woman worked there no one said they knew how to check it in. We was told when the man got back at closing or the next day it would be checked in. We filled the gas tank up to 3/4 full where it was when we got it. The lady wouldn't even come out an check that. We turned the keys in. Went home an immediately called Uhaul. We done our part called Uhaul again being it still wasn't checked in. Was expecting some money returned to our card since it was a day early, but that wasn't the case.

Rating:

5.0

Very nice storage units new and clean Easy access in and out of unit

Rating:

3.0

The girl at the counter didn't know anything about uhaul and the woman who did was on the phone the whole time. We were told our truck was clean and gas was were it should be and later got a charge for $25 for cleaning

Rating:

3.0

Training for returns

Rating:

3.0

The place itself was ok but not where i booked to pickup and out of the way. Used 30 miles of my assigned miles so had to pay extra when return ed

Rating:

5.0

The 20 foot truck I rented did not have cruise control

Rating:

5.0

I was overcharged for 14 days because the truck was not checked in when I returned it. The person that took the key said she would do it and we left thinking all was well until I received a call from U-Haul asking if I still have the truck. I said no. Then I got an email showing a bill for 15 days . Now I have to go through a dispute process. Not willing to do this again.

Rating:

5.0

Very nice people

Rating:

4.0

This employee was very nice and helped with cleaning. He also apologized for the upcharge.

Rating:

3.0

I can't honestly complain bout this place cause I know it wasn't their fault at what happened.

Rating:

5.0

Very clean and served the needs

Rating:

5.0

Nothing known

Rating:

4.0

Mud on tires

Rating:

5.0

Very convenient

Rating:

1.0

Not rent trucks that are a piece of shit

Rating:

5.0

Great store to get U-Haul from, They are very friendly and helpful on which size truck or van that will meet your needs. Everyone knows that moving is very stressful but with their excellent customer service It helped make it go smoothly!!!

Rating:

3.0

Make the location easier to find.

Rating:

3.0

I was not given enough miles. Told them that, but nothing changed. Was allowed 57 miles and it was a little over 70, which I knew it was. Had to pay extra when I turned it in.

Rating:

5.0

Thank you

Rating:

1.0

They did not want to take truck, then Brandon made a big deal of it being clean when yall couldn't even do your basic duties providing decent service you can trust.

Rating:

3.0

I made reservations a week or more in advance to be picked up at location on Philpott Rd. U Haul co, called me the day before and told me to pick up at a different location . the Philpott Rd. location was on my way to loading point , I did not know where the other location was, so I had to call them for directions . It was way out of my way 17 miles , so at 40 cents a mile plus the inconvenience , I don't think I should have been charged for overage miles ..I was not happy with that a all . If anybody reads this call me and let me know if you are going to do anything about it, 336-731-7094 or 336-575-3337

Rating:

2.0

This drop off location was convenient.

Rating:

3.0

I was charged an extra fee at time of turn in for 29 miles.. I had to turn in the truck in Buena Vista and had to find alternative routes to avoid a tunnel that truck couldn't fit through. Really disappointed

Rating:

2.0

They were clueless. We had to unhook the trailer because they didn't know how. The pick up location was great, we didn't have to hook up the trailer.

Rating:

1.0

Improve dealer training. If this is not applicable, inspection of each dealer site would be helpful.

Rating:

2.0

person who rents was not there.he handled over the phone which took about an hour. the trailer has no jack to hookup with and there was no one there to help.

Rating:

4.0

They need to give business name along with address of drop off facility. One place was foreign speaking and didn't know anything about Uhaul. 1-800 # was not much help just gave address which was not where we were told. When you are going to an area you know nothing about it is hard to find a place with no business name just an address. Was not in google when we looked for it. Need to improve on that!

Rating:

3.0

well i think i was overcharged for mileage they dont allow enough over .

Rating:

1.0

worst Uhaul Experience ever.

Rating:

1.0

Get a rental place that helps customers and checks the equipment and has some replacement parts!!!!! And they having American dealersnwhoncare about their customers who rent their equipment

Rating:

5.0

Everything about this pickup was enjoyable. The owner is a great guy and very helpful and knowledgeable. Anyone looking to rent a uhaul in the Martinsville area should go to this location.

Rating:

3.0

I was late with the drop off and had to pay forty buck extra and I understand that. What I did not like was that when I picked the truck up it had 9/16 of a tank of fuel and I filled it completely before I returned it which cost me fifty bucks. I was then charged two dollars and some cents for extra mileage which was not my fault. The drop off was about 25 miles from where I need the truck to go and there was a U Haul dealer only 5 minutes from where I unloaded. In the future it would be helpful to set the drop off for folk as close as possible to the terminating destination. It was a great truck and both parties at pick up and drop off were very nice and helpful. I will use you guys again if I need to but will make sure I check out all the variables before leasing!

Rating:

5.0

The staff Bowels Corner Market was absolutely fantastic. They went way above and beyond to assist me with my rental. They were fast, friendly, and very knowledgeable plus they truly made us feel welcome in their store. I rented Uhauls 26 foot truck and am not a seasoned commercial driver by any stretch and had no issues turning it around or parking thanks to their ample parking lot and easy access to the road. The fuel island there is large enough to accommodate Uhauls largest van which was also great.

Rating:

1.0

This is a neighborhood market and the manager that handles U-Haul was not there so i think it was his wife who was trying to handle it along with trying to run the store but she had never done it before and didn't know what she was doing and had to keep calling him, nothing was going right and the total was more than what my quote was and she said she couldn't change it and she told me to call customer services so I did and was on hold for more than 35 minutes using up my minutes and finally when someone answered i had to explain what was going on and gave the phone to the wife for customer service to tell her what to do and that was another 30 minutes of my minutes. Finally the manager arrived and finally got everything straight. if I could have left I would have said the heck with the place but i had people that had driven for 4 hours to help me move waiting for me and i needed the truck. If the manager was there i might would recommend it but if not don't go.