Customer Reviews for Box And Move Inc
(U-Haul Neighborhood Dealer)

4,821 reviews

10221 Pines Blvd   Pembroke Pines, FL 33026
(Pines Blvd And Palm Ave In The Kmart Shopping Plaza)

(954) 436-5049

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 1 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 12/24/2025: 8:00 am - 12:00 pm
  • 12/25/2025: Closed
  • 12/31/2025: 8:00 am - 12:00 pm
  • 1/1/2026: Closed

Services at this Location:

Contact Us

(954) 436-5049

10221 Pines Blvd
Pembroke Pines, FL 33026
(Pines Blvd And Palm Ave In The Kmart Shopping Plaza)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 1 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 12/24/2025: 8:00 am - 12:00 pm
  • 12/25/2025: Closed
  • 12/31/2025: 8:00 am - 12:00 pm
  • 1/1/2026: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They are very efficient , so the rent is easy and smoth. Thank you.

ALVARO B 
Rating:
5.0

Its absolutely the best Uhaul location to rent from. Very friendly stall. I have rented from them at leat 10 times.

DAVE C 
Rating:
5.0

I don't believe there's much more could be done, the store in clean and the customer service is calm, conservative, and hilarious.

ROY W 
Rating:
5.0

Helpful and Friendly staff

Jameel Z 
Rating:
5.0

Todo bien

VICTOR M 
Rating:
5.0

Customer did not leave a comment.

DAVE C 
Rating:
5.0

Customer did not leave a comment.

Catucha D 
Rating:
5.0

Customer did not leave a comment.

LEONIDES M 
Rating:
5.0

Customer did not leave a comment.

PAUL L 
Rating:
5.0

Customer did not leave a comment.

GREGG D 
Rating:
5.0

Customer did not leave a comment.

CANDIDO A 
Rating:
5.0

Change there hours of operation on the website they close at 2pm not 4pm

MILTON T 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
1.0

I would recokmend this location but i would NOT recommend uhaul! I wasted so much time the morning of the move and if it wasnt for that one location it woulkd have been the same...i just got lucky this guy was on the ball, but uhaul gets no credit for that! Your website sucks, your cust serv sucks, it wastes time, moving is the most stressful and you made it 10x worse!!! And as i result i hadto spent $100 extra because of the time i wasted and the distance!!!

TODD B 
Rating:
5.0

Customer did not leave a comment.

HEIKO S 
Rating:
5.0

Customer did not leave a comment.

Omar A 
Rating:
3.0

Customer did not leave a comment.

FREDDY B 
Rating:
5.0

I didn’t get their name at the desk. But they were so awesome. And the young lady, too. Quick and painless. I would HIGHLY RECOMMEND this facility!!!! Thanks!!

Francisco C 
Rating:
1.0

The dolly was not available and i was charged for it. customer service was not good and Rude

NADEGE D 
Rating:
3.0

damaged trailer axle

MAURICIO G 
Rating:
5.0

Customer did not leave a comment.

DARJAN M 
Rating:
5.0

Customer did not leave a comment.

LUIS V 
Rating:
5.0

Very friendly, helpful and accommodating

Karen A 
Rating:
5.0

Customer did not leave a comment.

JOSE K 
Rating:
3.0

Customer did not leave a comment.

HORST W 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L 
Rating:
5.0

Nothing Great Service by great people

JEAN D 
Rating:
5.0

Customer did not leave a comment.

AMMAR K 
Rating:
5.0

Great service just truck was dirty inside

JOSE B 
Rating:
5.0

Customer did not leave a comment.

VASHIRA M 
Rating:
5.0

I rent here all the time very reliable

KEANDRA C 
Rating:
5.0

Quick and easy. The staff was very attentive and helpful. Lots of different size trucks and vans available. Would highly recommend.

CARLOS G 
Rating:
5.0

Customer did not leave a comment.

KERVIN P 
Rating:
5.0

N/A

CARESSA R 
Rating:
5.0

Helpful, nice and friendly

CELISTINE S 
Rating:
3.0

Trucks are old and don't run well

SHAWN G 
Rating:
5.0

Customer did not leave a comment.

SERGIO S 
Rating:
5.0

Customer did not leave a comment.

DAVID F 
Rating:
5.0

Customer did not leave a comment.

Roopnarine N 
Rating:
5.0

Recommend

MAGNA P 
Rating:
5.0

Customer did not leave a comment.

IDMARAY B 
Rating:
3.0

Customer did not leave a comment.

ALFONSO R 
Rating:
5.0

Easy drop off.

GARY S 
Rating:
5.0

Customer did not leave a comment.

DEIDRE C 
Rating:
5.0

Shawn was fantastic to work with. Highly recommended.

CRAIG M 
Rating:
4.0

Fast & efficient after a long day of moving. Thanks guys!

DONALD W 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R 
Rating:
5.0

I have rented from this location before and each experience has been great!

CARMEN W 
Rating:
5.0

Customer did not leave a comment.

NOAM M 
Rating:
3.0

Make sure the air conditioning works

John N 
Rating:
5.0

I’m returning early today. It is the 19th and it’s 9:44 PM.

Jose C 
Rating:
5.0

Customer did not leave a comment.

MARK G 
Rating:
5.0

Customer did not leave a comment.

PHILIP C 
Rating:
3.0

Customer did not leave a comment.

Edward C 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R 
Rating:
3.0

Customer did not leave a comment.

Sruthy B 
Rating:
5.0

Customer did not leave a comment.

Jonace C 
Rating:
5.0

The truck we had was older. You really had to slam the door's for a complete seal. And when you did that, the side mirror on the driver's side would drop down. I had to adjust evertime I got in the truck.

JOYCE G 
Rating:
5.0

Always a good experience. Thank you all.

ELVIN R 
Rating:
5.0

Customer did not leave a comment.

LUIS S 
Rating:
5.0

Great customer service.

JAMES M 
Rating:
4.0

Truck ran really Rough!! Engine light was on causing some concern!!

IAN K 
Rating:
4.0

I found it very and quick.

CAROL Z 
Rating:
5.0

Customer did not leave a comment.

EDGARDO M 
Rating:
5.0

Customer did not leave a comment.

TERRYANN D 
Rating:
5.0

Great customer service

Brandon M 
Rating:
5.0

Always a good experience at this location. Keep up the good work. Thank you for being there to help.

ELVIN R 
Rating:
5.0

Customer did not leave a comment.

ISI B 
Rating:
5.0

No improvement needed! Everything was great from the time I walked in and even after I returned! Excellent customer service!!!! Thank you!!

ANGELA B 
Rating:
5.0

Customer did not leave a comment.

CARLOS G 
Rating:
5.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Customer did not leave a comment.

ANGEL R 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R 
Rating:
5.0

Customer did not leave a comment.

JORGE S 
Rating:
5.0

Customer did not leave a comment.

Glenda A 
Rating:
5.0

Customer did not leave a comment.

CINDY R 
Rating:
5.0

Customer did not leave a comment.

DERIUS S 
Rating:
5.0

Perfect service

Victor L 
Rating:
5.0

Customer did not leave a comment.

Hector P 
Rating:
5.0

Customer did not leave a comment.

MARK D 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M 
Rating:
5.0

Customer did not leave a comment.

MARIA V 
Rating:
5.0

Customer did not leave a comment.

LUIS V 
Rating:
3.0

Everhthing is good i love it

ORSON M 
Rating:
5.0

Customer did not leave a comment.

MARK D 
Rating:
5.0

Customer did not leave a comment.

Jesus C 
Rating:
5.0

Customer did not leave a comment.

LUISA M 
Rating:
5.0

Very friendly and courteous.

STEVEN S 
Rating:
5.0

Customer did not leave a comment.

AINSLEY T 
Rating:
5.0

Everything was okay.

ALVARO B 
Rating:
5.0

This comment has nothing to do with the location of pick up. I did not like how my location for pick up wad changed at the last moment when I made reservation in advance to pick up at a certain location near my job. This is unacceptable for those who make reservations ahead of time. I am very disappointed with how your reservation service is handled. Yes, the equipment I needed was at the other location but you would think when you make reservations at particular location that is met and not changed without noticed. Not happy and hesitant to ever rent from you shain.

Luis G 
Rating:
4.0

The back of truck was clean but the front needs some serious attention. I wouldn’t put my cup in the cupholders. It’s an old truck so it runs slow. Owners there are super nice!

HECTOR P 
Rating:
5.0

I love, love, love this location and they exceed expectations every single time. The team is very professional and helpful. As someone who is familiar with the moving business and moving itself they are the best in the area to take the stress out of moving!

MICHELLE P 
Rating:
5.0

Customer did not leave a comment.

COLLEEN B 
Rating:
5.0

Excelente servicio y muy profesional y cordial la señora que me atendió,recomiendo ampliamente esa locación

JOHEL D 
Rating:
4.0

This transportation was very good for travelling

IONEY J 
Rating:
5.0

Customer did not leave a comment.

JOHN J 
Rating:
3.0

First I was given the wrong truck. The second truck was very loud and about a half way into the drive RR low tire light came on, made me uneasy driving. I never received a detailed invoice. Staff was friendly

ALFRED D 
Rating:
5.0

I have rented from this location before and always have had a wonderful experience. Everything was easy and the equipment rental was perfect. I definitely would highly recommend this location and of course U-Haul rentals.

SARA M 
No reviews have been submitted for this location.
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