all was good, great customer service
Luciano b
Box And Move Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke Pines, FL 33026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI wanted to do a specific full day and reserved it for that and when i got their the gentleman made me do the dollar a mile and i knew I was driving far and had a certain amount to spend. When i told him i didn’t want to do it that way he then told me he didn’t have a truck for me unless i did it the way he said for a dollar a mile, when i reserved it for a specific price to begin with. I was unhappy and frustrated with the situation and bit the bullet and paid what was priced. Do i agree with it? No i feel i was taken advantage of. And paid more than i reserved for.
Stephen EDisappointing customer service. I rented a truck, but when I arrived at my storage facility, the elevators were unexpectedly out of service. I immediately returned the truck and asked U-Haul to move my reservation to the following day. Instead of accommodating the situation, they required me to book and pay for an entirely new rental. I understand the elevator issue wasn’t U-Haul’s fault, but some flexibility would have gone a long way.
Leopoldo RIt would be great help if you can offer overnight parking at the facility.
GANGESH YThanks for the easy pickup and drop off service.
Sherrie J