Customer Reviews for Boxmatch Shop Inc
(U-Haul Neighborhood Dealer)

21 reviews

3300 E Colorado Bl   Pasadena, CA 91107

(626) 389-8588

Office Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 6/7/2025: Closed
  • 6/8/2025: Closed
  • 6/9/2025: Closed
  • 6/10/2025: Closed
  • 6/11/2025: Closed
  • 6/12/2025: Closed
  • 6/13/2025: Closed
  • 6/14/2025: Closed
  • 6/15/2025: Closed
  • 6/16/2025: Closed
  • 6/17/2025: Closed
  • 6/18/2025: Closed
  • 6/19/2025: Closed
  • 6/20/2025: Closed
  • 6/21/2025: Closed
  • 6/22/2025: Closed
  • 6/23/2025: Closed
  • 6/24/2025: Closed
  • 6/25/2025: Closed
  • 6/26/2025: Closed
  • 6/27/2025: Closed
  • 6/28/2025: Closed
  • 6/29/2025: Closed
  • 6/30/2025: Closed
  • 7/1/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(626) 389-8588

3300 E Colorado Bl
Pasadena, CA 91107

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 6/7/2025: Closed
  • 6/8/2025: Closed
  • 6/9/2025: Closed
  • 6/10/2025: Closed
  • 6/11/2025: Closed
  • 6/12/2025: Closed
  • 6/13/2025: Closed
  • 6/14/2025: Closed
  • 6/15/2025: Closed
  • 6/16/2025: Closed
  • 6/17/2025: Closed
  • 6/18/2025: Closed
  • 6/19/2025: Closed
  • 6/20/2025: Closed
  • 6/21/2025: Closed
  • 6/22/2025: Closed
  • 6/23/2025: Closed
  • 6/24/2025: Closed
  • 6/25/2025: Closed
  • 6/26/2025: Closed
  • 6/27/2025: Closed
  • 6/28/2025: Closed
  • 6/29/2025: Closed
  • 6/30/2025: Closed
  • 7/1/2025: Closed

Show All Hours

  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
3.0

The office physical location is just average. The representative was courteous and helpful.

JOYCE B 
Rating:
1.0

We had to go to three different locations to drop off.

ANNE I 
Rating:
3.0

Customer did not leave a comment.

LARRY S 
Rating:
5.0

Customer did not leave a comment.

ANAVICTORIA V 
Rating:
5.0

I would like to a designated parking spot, not street parking.

XIAOWEI L 
Rating:
4.0

Customer did not leave a comment.

MARKUS P 
Rating:
5.0

Why was I charged for fuel ?

Esteban M 
Rating:
3.0

Parking

James T 
Rating:
3.0

Actually have the dollies and supplies people are allowed to order off of the website. I didn't go looking for them elsewhere because you had them, go to pick up the uhaul, surprise! you have nothing I need that I purchased in addition to the truck! Nice! Had to spend my time running around for a refrigerator dolly and moving blankets. completely unprofessional

Araik B 
Rating:
1.0

My location was moved here and it's not a real U-Haul. it's a cigarette shop that was closed and I had to get the key from a lockbox with NO instructions.

ANNSOPHIE O 
Rating:
4.0

Customer did not leave a comment.

EDUARDO S 
Rating:
5.0

Love love love this rental place! I will come here exclusively!

Dominique G 
Rating:
5.0

Customer did not leave a comment.

Candace M 
Rating:
1.0

The van was very dirty, no gas and may have been overcharged for mileage

Jihan C 
Rating:
5.0

N/A... You guys are the bomb!

Marcus R 
Rating:
4.0

On time for rental

Sheanuan C 
Rating:
5.0

check in process takes too long and should be able to complete before you get to location

PUNIT S 
Rating:
3.0

I ordered a dolly with the agent over the phone & it was not in the van or given to me.

christine l 
Rating:
3.0

My reservation was cancelled on my way to pick up the vehicle, telling me that they had no vehicles available at that location for that day, only a location 2 hours away. Only after pressing the operator did they find a vehicle for the next dat at that location. I had to rearrange all of my plans and it cost me $. Super unprofessional and very frustrating.

ANGELA T 
Rating:
2.0

Other rental materials ordered were not available.

John C 
No reviews have been submitted for this location.
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