Very professional and fast.
DONN P
Customer Reviews for BP Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A while back I mentioned the vehicles should have USB outlets, I was pleased to see that the 10' truck I rented had a place to plug in my USB adapter n cord.
LOIS LGreat service
LYSANDER RI opened a complaint over 2 weeks ago, and have had no one contact me. I had the cargo van for about 6 hours, and was charged for 5 days.
Dan HWe have used U-Haul many many times and this was by far our best experience. Communication was superb. Highly recommend to anyone.
kelly bStaff was very nice
Renee TThank you for a timely and smooth rental process!
Domanique CFriendly, efficient service. The final price corresponded with the agreed to terms.
Sylvie LI put gas in the vehicle upon return as instructed by the attendant on duty , but was still charged, .69 a mile for gas. I would like to be contacted about how to go about getting refunded for the gasoline charge.
Amy HOverall the van was clean, but the seats may need to be wet vac cleaned.
Stanley BIn this location the lady helped us very well and the truck was amazing
Antonio MPaying for mileage AND gas tripled the price of a two hour rental. Increase your price and offer unlimited mileage. It would be more transparent.
Gary Jthe packing tape we bought at a different U-Haul location in Rockledge was too thin and painful to use!
Neil GDoing well already.
JOSE MI will know when I receive my CC monthly statement what I was charged as I didn't get a receipt. The agent was anxious to rent to a new customer on my return. I have no reason to think there is a problem but we will see.
Bill ILow tire warning was on, was told hot to put air into tires as they would remove message, but that never happened. Dangerous to drive vehicle with low air in rear tires. Vehicle also pulled hard to the right.
Gary KTruck steering was shot, above 50 mph shaking all over. Multiple small spiders (8-20) inside. Store- it's a gas station, average is average. Staff was great though.
MICHAEL LGet my bill right.
ERNESTO F