Customer Reviews for Brandons Body Shop & Repair LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

She gave me tips on how to save money next time. If you pay with card it is cheaper.

Rating:

5.0

Great, easy experience.

Rating:

3.0

Customer service was terrible the wait was over an hour. The mileage rate was double of what my neighborhood u-haul dealers quoted me (4 of them). The app would not recognize my location, that in conjunction with the long wait at customer service delayed the start of my rental by 2 hours

Rating:

4.0

Make the mobile pick up process simpler… it was unreasonably complicated & stressful. I could've easily completed some of the work before arriving at the pick up location

Rating:

3.0

The lady handling the return was short with us and insisted we were not on her schedule for a return. She eventually found the information but acted like it was our fault she couldn't find the return information.

Rating:

5.0

Brandon's Staff was great and very helpful.

Rating:

3.0

They didnt ask us about the milage we needed and just gave us a predetermined 217 miles. The inside of the cab was full of dog hair when we picked up the vehicle.

Rating:

1.0

Very far away to get the truck I reserved

Rating:

2.0

I wouldn't recommend it on a weekend. I showed up on time but Brandon wasn't there and the office was closed. Luckily a shop owner next door notified Brandon and he showed up 45 minutes later. A nice guy but not a good day, especially since I filled out a request for a trailer online weeks ago yet the closest trailer Uhaul could find for me was 45 minutes away.

Rating:

1.0

Nobody was there to help. Keys were in the wrong box and had different passwords

Rating:

5.0

A very pleasant experience renting from this location! Rentals are a very small part of this locations operation yet I was treated as well as big paying customers. THANKS