Customer Reviews for Brantford Motorcycles Etc Inc
(U-Haul Neighborhood Dealer)

1,248 reviews

643 Colborne St W   Brantford, ON N3T5L5

(519) 752-0127

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(519) 752-0127

643 Colborne St W
Brantford, ON N3T5L5

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

Allen Y. 
Rating:
5.0

Customer did not leave a comment.

Selena D. 
Rating:
5.0

Customer did not leave a comment.

Mihai B. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE W. 
Rating:
5.0

Professional and personable service. Thank you.

Aleksander M. 
Rating:
5.0

Customer did not leave a comment.

Carol A. 
Rating:
5.0

Customer did not leave a comment.

LUCAS C. 
Rating:
5.0

Customer did not leave a comment.

Derald W. 
Rating:
5.0

Best u-haul in Brantford.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Erin S. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Ojistoh S. 
Rating:
5.0

Customer did not leave a comment.

Tammy O. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

I've rented many uhauls over the years, and I have to say, this location was probably the best experience so far. -they pulled the trailer out for me to make it easy to back up and hook on. -check in was quick and easy -equipment was clean and in great condition. -friendly and helpful staff

Tyler K. 
Rating:
4.0

Was charged $15 coverage fee but didn't choose the option

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl S. 
Rating:
5.0

Very friendly and helpful staff

William A. 
Rating:
5.0

Customer did not leave a comment.

IRENE R. 
Rating:
5.0

Customer did not leave a comment.

dallas S. 
Rating:
5.0

Customer did not leave a comment.

TYLER S. 
Rating:
5.0

Customer did not leave a comment.

Lee B. 
Rating:
3.0

Customer did not leave a comment.

STEPHENA G. 
Rating:
3.0

Good customer service, easy drop off

Derek M. 
Rating:
3.0

3 days before moving, pick up.location goy changed. So I had to commute to go get it. Charged gas because I was a mark off from what they said it was when I picked it up. Website was difficult to book on.

Megan W. 
Rating:
5.0

This was a great experience dealing with this location. Everyone was very friendly, truck was in great condition, worked flawlessly. Even though this location is at the opposite end of the city to me and there are other locations closer, I will chose this one in future.

Michael E. 
Rating:
5.0

All was great this time

JACOB S. 
Rating:
5.0

The fenders on the car dollie I had where loose about to come off.

STEPHEN C. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

friendly service - easy pick up and return

KEVIN S. 
Rating:
5.0

Really helpful And nice staff. The app wouldn't work, but they got me on my way anyways. Thanks again!

David K. 
Rating:
5.0

Customer did not leave a comment.

AARONSHAWN M. 
Rating:
4.0

Customer did not leave a comment.

Alexander T. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

The U Haul crew went out of their way to meet meet this location. Everyone at the dispatch office was helpful and kind, and Stephen the local area rep was friendly!

John H. 
Rating:
5.0

I rated the location as excellent because it was but my overall experience was terrible. I reserved a certain trailer for hauling a motorcycle then when I got to the U Haul location it wasn't there. Had to meet the driver across town at a different location that had the trailer I needed. Made me late to pick up my bike in Toronto.

Andrew G. 
Rating:
5.0

Rob was so friendly , professional and accomidating. He even parked the trailer for us.

Grace A. 
Rating:
5.0

Customer did not leave a comment.

ANDY J. 
Rating:
5.0

Customer did not leave a comment.

Maureen H. 
Rating:
5.0

Nice people, very respectful people and Amazing customer service skills. Free Coffee, also you can check their Awesome motorcycle inventory when picking up your U-haul rental

Paulo F. 
Rating:
5.0

This was by far the best place to rent U-Haul equipment. The staff was very helpful and very professional. Will definitely be using their services again.

David S. 
Rating:
5.0

Customer did not leave a comment.

Randolph C. 
Rating:
5.0

best location i've ever used and i move like every damn year

Tanya O. 
Rating:
5.0

Customer did not leave a comment.

Troy T. 
Rating:
3.0

Proper Billing Information.

TINA M. 
Rating:
4.0

Customer did not leave a comment.

Bharat B. 
Rating:
4.0

give proper info on trucks

Kevin K. 
Rating:
5.0

Great customer service and was in and out quickly.

David L. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
1.0

The dealer wasn't the problem but everything else about U-Haul was.This is the second and last time I will use U-Haul. The customer service and lack of discount and help was made it the worst experience I could of had. Double booking a trailer ,then telling you to drive an hour one way to pick it up,then tell you that one is broke so you need to drive further to get another is just unproffessional. What were they thinking oh wait they weren't.

Scott M. 
Rating:
5.0

Always fast, friendly and courteous service at this location! Well maintained vehicles, and super clean! You will not be disappointed if you chose this location! Oh, and the motorcycles at this location are awesome as well! Highly recommend!

Dianne N. 
Rating:
5.0

Customer did not leave a comment.

Efrain C. 
Rating:
5.0

Customer did not leave a comment.

CHAD O. 
Rating:
5.0

Love the ease doing this on an app.

Christopher D. 
Rating:
5.0

Great service

Tarek M. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

Customer did not leave a comment.

Gloria G. 
Rating:
5.0

The whole process from start to finish was flawless and the team at this location are great. Absolutely 5 stars across the board Thank You !

Monalee C. 
Rating:
3.0

Customer did not leave a comment.

George A. 
Rating:
5.0

We got the truck a little early, which was GREAT! and we were completely done in 3 hrs.! Returned truck with no issues, and had speedy, courteous, good service - in & out in no time:) (pretty good for the last Saturday of the month;)

PENNY O. 
Rating:
5.0

This location was very close to my home in Ontario. The staff were very informative and helpful when I inquired about renting a U-Haul. Very accommodating when I rented the truck. The truck was to have had a full tank of fuel... it did not (this location was having issues with fuel theft). They adjusted the invoice to show it only had a quarter tank of fuel.

FRAN C. 
Rating:
5.0

Customer did not leave a comment.

luke P. 
Rating:
5.0

Great service

Tarek M. 
Rating:
5.0

Great service , and helpful

Tarek M. 
Rating:
5.0

Customer did not leave a comment.

MIKE K. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
3.0

The people at Brantford Motorcycle were friendly and courteous. My only disappointment was the condition of the 26' truck. It was mechanically well maintained but the interior of the cab was filthy with garbage and mud everywhere and the cargo compartment was full of mud and dirt that I had to clean before I could use it.

Ken R. 
Rating:
4.0

Customer did not leave a comment.

Gary Z. 
Rating:
5.0

Customer did not leave a comment.

Bentley R. 
Rating:
5.0

Customer did not leave a comment.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

randy C. 
Rating:
5.0

Quick and easy, thank you.

Jacob J. 
Rating:
4.0

Excellent customer service, extremely helpful. Actually ended up buying motorcycle parts while there, great people to deal with

Douglas W. 
Rating:
5.0

Traiier was available for pick up at the time requested, clean amd ready to go. Location lent me a ball hitch and an adapter, connected the trailer and completed a safety check. Efficient, polite staff. Would recommend the location to others.

Pauline T. 
Rating:
4.0

Customer did not leave a comment.

Don T. 
Rating:
5.0

Customer did not leave a comment.

Joanne B. 
Rating:
5.0

None

Kevin S. 
Rating:
5.0

Service was friendly. Accommodated when a change was necessary. Equipment good and clean. Charged less than the estimate.

Arnie V. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Customer did not leave a comment.

IVOR P. 
Rating:
5.0

Customer did not leave a comment.

Maurice G. 
Rating:
3.0

Too far out of the way.

David C. 
Rating:
5.0

Was a good price to pay.6 hours for 99$..Gentleman at uhaul was very nice and polite.I will tent again.

Craig B. 
Rating:
5.0

This was my 3rd time using this site. Would not use another uhaul dealer...these guys rock.

Oliver P. 
Rating:
4.0

Nothing

Garth D. 
Rating:
5.0

Great experience all around. I will do this again soon.

Ernest P. 
Rating:
5.0

Customer did not leave a comment.

VICTOR K. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Stuart D. 
Rating:
5.0

Great services

WINSTON S. 
Rating:
3.0

The truck is is dire shape. Rattling and shaking. Difficult to keep on the road. I had to refuel the vehicle during my move as I was told there was 1/4 tank. There was only 1/8.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Lutz B. 
Rating:
2.0

BUT: as long as they make sure it is clean when you rent it. We never thought of checking the inside because when we rented one from Saul Ste Marie a couple of weeks earlier, it was spotless. This one was filthy. We really thought we should have had a discount because we had to clean it ourselves.

Lois E. 
Rating:
5.0

Customer did not leave a comment.

Donna A. 
Rating:
5.0

Customer did not leave a comment.

Giuseppe P. 
Rating:
5.0

The vehicle wasn't the cleanest but it did the job.

Aseem M. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

NATHAN M. 
Rating:
5.0

Customer did not leave a comment.

PETER L. 
No reviews have been submitted for this location.

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