Customer Reviews for BRB Motors Inc
(U-Haul Neighborhood Dealer)

49 reviews

138 River Dr   Black River Falls, WI 54615

(715) 284-0003

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(715) 284-0003

138 River Dr
Black River Falls, WI 54615

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

lisa R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT Y. 
Rating:
5.0

Customer did not leave a comment.

Jamie P. 
Rating:
2.0

Customer did not leave a comment.

Dale A. 
Rating:
4.0

Customer did not leave a comment.

Reid W. 
Rating:
5.0

It was all great

Benora M. 
Rating:
5.0

I've dropped off trucks here twice. The key box is clearly marked and there are easy parking options!

Hatie P. 
Rating:
4.0

Customer did not leave a comment.

DeEtta D. 
Rating:
5.0

Customer did not leave a comment.

Kelly O. 
Rating:
5.0

Bob was incredibly helpful and got me on my way in an efficient and effective manner.

DAN A. 
Rating:
4.0

Customer did not leave a comment.

javier S. 
Rating:
5.0

Customer did not leave a comment.

bruce B. 
Rating:
5.0

Always have gotten very good service from this location would recommend to anyone

STEVEN K. 
Rating:
5.0

Customer did not leave a comment.

Nikki H. 
Rating:
5.0

Bob helped me through the whole process and was very helpful.

Eric K. 
Rating:
5.0

The owner took measures to get us on the road quickly. Friendly fast service.

Karin W. 
Rating:
5.0

Customer did not leave a comment.

Dennis F. 
Rating:
5.0

Customer did not leave a comment.

Gerry F. 
Rating:
3.0

Customer did not leave a comment.

Molly M. 
Rating:
5.0

Customer did not leave a comment.

kathy S. 
Rating:
4.0

P/U location was changed from O'Connell in Neillsville where the agent spelled my name wrong, wrote my phone number incorrectly, and got the drop off zip code incorrect. As a result, when Uhaul tried to call, they couldn't get me. I happened to call to follow up, and learned I needed to go to Black River Falls to get a trailer. BRB Motors was great, but apparently my DL was also incorrect and tied me to another prior customer, so there was a delay while that was worked out. My patience was tested. BRB was very helpful!

Sally S. 
Rating:
5.0

Not much exactly what I needed thanks

Richard V. 
Rating:
3.0

Add a place on the web site to put in the certificate number

April A. 
Rating:
4.0

Quick and easy,thanks to Bob!

michael B. 
Rating:
5.0

Very good

STEVEN K. 
Rating:
5.0

Customer did not leave a comment.

Kari W. 
Rating:
5.0

Every step of the process went well. Was delivered on time, vendor service was exceptional, Bob even guided me safely onto the roadway. Thank you.

jean S. 
Rating:
3.0

Customer did not leave a comment.

LUCINDA N. 
Rating:
5.0

The owner handled my request for a 20 foot truck He was in touch with me may times before I had picked the truck up to make sure that everything would work out great The truck was there and ready for me to use when I got there He was very polite funny and accommodating Out of all the UHauls I use and I use many as I need them for my jobs all over North America this one was by far the best one that I have used Thanks for all your help

Kevin A. 
Rating:
3.0

Customer did not leave a comment.

Charlotte R. 
Rating:
5.0

Customer did not leave a comment.

bruce O. 
Rating:
5.0

Customer did not leave a comment.

Peggi M. 
Rating:
5.0

Bob is AWESOME! He sets the standard for what all Agents should strive for!!!

David P. 
Rating:
5.0

Very good customer service and flexible options.

Thomas A. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Lindsey B. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

ron D. 
Rating:
5.0

Bob provides excellent customer service! I highly recommend this Uhaul location.

Brandon H. 
Rating:
3.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
1.0

It could be open, that would improve it. Returned truck at 4:00pm, location said it was open until 6:00 pm. It was hard to tell if it was really the place to return.

Rod M. 
Rating:
5.0

Great customer service. Bob made renting a trick for moving very easy.

krysty M. 
Rating:
5.0

Customer did not leave a comment.

Nathan R. 
Rating:
2.0

I would recommend this location for a drop off, but likely not a pick up. I did not go inside, as it was closed on Saturday, but the location did not look inviting.

AMY M. 
Rating:
5.0

Customer did not leave a comment.

bruce K. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR N. 
No reviews have been submitted for this location.

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