Customer Reviews for Bridgeview Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bridgeview Self Storage

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Thomas B. on

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I was told, incorrectly, when making the reservation that I could pick up the van before the office opened. They do NOT have that capability at this location. The staff in the office were very good and handled the situation properly.

Lauren M. on

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Kenneth K. on

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smaller 10' trucks were not available. had to rent a 20' instead. a greater variety of size choice would have been better but the larger truck used today worked out. a small discount on the un-needed larger size truck was not offered but would have been nice.

Kenneth S. on

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Dave W. on

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Madison B. on

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Charles S. on

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All was good!!

JAMES R. on

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maria P. on

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Van cargo bay floor was covered with a sticky substance from prior use that I had to clean up before I could load anything.

Leslie C. on

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Christopher S. on

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Steven A. on

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Drop-off inspection was speedY and I was out the door with a receipt in a matter of minutes.

George S. on

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Joseph S. on

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the best choices in jax fl!

Victor C. on

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Not charge so much money for Overage of gas , three times the amount of gas stations prices iis ridiculuos.

Darryl P. on

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These guys are awesome!

Janette A. on

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Nancy was VERY helpful and welcoming!

Jovan B. on

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Allan M. on

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Roger C. on

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Overall a easy and excellent process.

James C. on

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Lady was unable to give me a good answer about extra money spent or would the trailer get checked before it was sent out again. Hope U-Haul does not wait for equipment to fail before it is checked. In the military PM was very important.

Chris S. on

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Brandon G. on

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Great customer service. Process was seamless. Picked up and dropped off truck with ease. I would definitely use this location again. Thank you for such a great experience!!!

Rodney L. on

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David T. on

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Charlie T. on

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George S. on

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James M. on

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Susan M. on

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We moved in today and it was super easy!!!!

eric J. on

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I showed up right at quitting time and the manager opened up the gate so I could park the vehicle in a secure area and sent me my receipt via email. Thanks!!

FLOYD F. on

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Nancy L. on

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Easy and fast. Happy w U-Haul

Anthony V. on

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Shane F. on

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Keep up the good work!!

Mark B. on

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Joanna V. on

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Joanna V. on

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Heather P. on

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Truck was pretty beat up inside and out worse truck I ever got from U-Haul..& was not anytime to go anywhere else on a Sunday

Donald C. on

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Very nice place to return the truck. The gentleman was knowledgeable and thorough. thanks

Anthony V. on

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Danita B. on

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Fast and friendly

Donald T. on

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Meagann W. on

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BRADY S. on

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Excellent service by both the checkout and check-in personnel at this location.

Jonathan M. on

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Thank you for allowing me to make my move and my friends move happen!

Albert B. on

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Lynda B. on

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The service was excellent! I was very pleased with check-in and check-out as well as the cleanliness of the vehicle (cab and storage area.

Roberts I. on

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Sean M. on

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LARRY M. on

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Thomas R. on

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Service was good. Dont know why she had to re-do my information, I had a reservation and my insurance was gonna be higher that what I was quoted when I place my reservation. Therefore, I did not take insurance.

Kyler L. on

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The Manager and staff at this location are out of a training book. Efficient, knowledgeable, friendly and professional!

samuel C. on

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This is a great place to rent from! Very friendly people. I would change nothing.

Scott K. on

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Best place ever rented from. Thank you for the recommendations. Keep up the awesome work.

nancy G. on

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Robert S. on

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Mike D. on

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I got in and out with no problems. Very helpful.

shelly M. on

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Morgan T. on

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MADELIN CORREA F. on

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Just keep up the great service!

Gregory F. on

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Friendly professional service

michele S. on

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The lady that helped me yesterday at about 11:00 am very helpful and kind. The facility was extremely clean and felt like a safe place to leave my things.

Wade W. on

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Bill D. on

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great people and great service

Joe D. on

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Nancy is very professional & efficient! She goes the extra mile to provide excellent customer service!

Chris S. on

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Derek P. on

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Susan H. on

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I cannot think of anything.

SCOTT R G. on

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This facility and the staff that runs it are excellent!!! If I could give them more than 5 stars, I would!!

William O. on

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Great customer service clean faculty and i feel like my belongings are completely safe.........move in priceswas simple and easy and faculty was very helpful

Tom A. on

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CHASE M. on

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donna W. on

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Service was great. Don't mess with something that isn't broke. Very friendly personnel

Ronald S. on

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ALAN H. on

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Thank you

Lucas T. on

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John M. on

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Nothing -Excellent facility, excellent experience!

ralph J. on

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Friendly staff, clean facility, parking is limited.

Liesel B. on

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The service representative was very courteous and helpful. We were in and out with just what we needed to get the job done. Thank You.

Greg B. on

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Unit was clean and it was easy to access.

Larry M. on

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Make check out faster. Reservations taken over the phone then all the same info taken at store!

BARBRA I. on

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Perfect!

Peggy W. on

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matt S. on

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LARRY L M. on

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Best storage I have ever used 5 stars +

Larry G. on

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Albert L. on

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CONRAD O. on

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Very satisfied! Dealing with Nancy and her staff was a pleasure. Thank you.

eric W. on

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Excellent customer service! Quick and easy process and well maintained vehicle.

Albert L. on

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John M. on

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Everything was good, truck was clean and ran well.

Alan L. on

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ARTHUR A. on

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Tom H. on

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The rental experience was excellent. The person checking me out, was courteous and helpful. Vehicle was clean and in good shape. I will definitely rent from this location again.

Chris S. on

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I didn’t move into a storage unit

Jackie M. on

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Very friendly staff

Alan L. on

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Cab reeked of smoke, used lots of air freshener. Having smoke free vehicles is recommended.

DANIELLE L. on

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Not very satisfied with this storage facility. Moving in was great, but when we moved out we noticed lots of mice droppings on top of our dressers and all on the corners of our inside storage unit!!

SUSAN R. W. on

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Great facilities

James B. on

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Service was great

JAMES B. on

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Great staff very professional and friendly

LARRY M. on

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PATRICK S. on

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michael A. on

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Linda S. on

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lisa D. on

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Very easy process! Van was new and in great shape! ... held lots of stuff, too!!

Joshua A. on

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frederick B. on

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I see no need for improvement

JOSEPH D. on

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This was one of the best customer service experience I have ever had. I would highly recommend this facility!

Donald C. on

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Tina G. on

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There was a extremely slippery spot on the walk outside the door. Had my truck not been there for him to grab he would have seriously hurt himself. I told the attendant. I hope she fixed it immediately.

Kenneth N. on

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Brad P. on

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J. T. on

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Dave H. on

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The lady who works at the front desk is very sweet and kind. I definitely recommend it to anyone!

RALPH P. on

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Friendly folks! Clean facility

JEFFREY E R. on

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Service was excellent, Quick tour, Clean storage unit, easy access to park and get to elevator with plenty of moving carts to assist with moving belongings. Also took care of truck rental return.

KARI E N. on

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Everything is clean, staff was very nice, professional, and accommodating!

LEAH S. on

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Very easy to set up. Friendly service.

JOHN W. on

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nice place...hello Bob!

THOMAS L. on

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Units are clean and brightly lit. Easy use with elevators. Nancy is a friendly, helpful clerk. Location is perfect. UHaul drop off was a plus.