Customer Reviews for Broad Warehouse Furniture
(U-Haul Neighborhood Dealer)

281 reviews

119 N Galvez St   New Orleans, LA 70119

(504) 822-8936

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(504) 822-8936

119 N Galvez St
New Orleans, LA 70119

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep doing what you're doing Thanks you so much

BETTY D. 
Rating:
5.0

Customer did not leave a comment.

Kimberly Hinh H. 
Rating:
5.0

Very professional young man running things. That made for a smooth experience. Thank you!

cody H. 
Rating:
4.0

because both locations are not too far away from each other. we should be able to drop off the vehicle from the location that it was picked up and not have to go to another location for the drop off. Also besides and email RECEIPT A PROPER VEHICLE RETURN RECEIPT [PRINTED FORM SHOULD BE ISSUED], not just an email. email is NO SOLID PROOF that WE have RETURNED a VEHICLE in GOOD ORDER and it is very WORRISOME

PRESTON M. 
Rating:
5.0

Customer did not leave a comment.

LATORY J. 
Rating:
3.0

They didn't leave the $7 dolly we paid for.

Geneva L. 
Rating:
5.0

Customer did not leave a comment.

JAMIE J. 
Rating:
5.0

Customer did not leave a comment.

Claude M. 
Rating:
5.0

Customer did not leave a comment.

Alana F. 
Rating:
5.0

Customer did not leave a comment.

Jessica A. 
Rating:
4.0

Customer did not leave a comment.

melvin D. 
Rating:
5.0

Upon entering store staff was very nice and inviting. Staff was very knowledgeable in assisting us with our rental. Thank you so much! Karen

KAREN D. 
Rating:
5.0

I made it out alive, so that was cool.

BRANDON H. 
Rating:
5.0

Customer did not leave a comment.

JENAE G. 
Rating:
5.0

Customer did not leave a comment.

Enjoli P. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Sirron T. 
Rating:
5.0

Customer did not leave a comment.

Derald C. 
Rating:
5.0

Customer did not leave a comment.

KHALDIA K. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

ANGELA R. 
Rating:
3.0

Customer did not leave a comment.

RYAN K. 
Rating:
5.0

The staff was very helpful & friendly, and the process of renting the U-Haul was quite smooth.

Andrew A. 
Rating:
5.0

Customer did not leave a comment.

PATRICE T. 
Rating:
5.0

Customer did not leave a comment.

STEVE W. 
Rating:
5.0

Customer did not leave a comment.

Janirah W. 
Rating:
5.0

These guys were over the top nice and helpful. I was having an awful day and they took extra time to make sure that I was ok, not just the rental.

CIARA F. 
Rating:
5.0

Customer did not leave a comment.

Vannalois S. 
Rating:
5.0

Customer did not leave a comment.

KIZZY H. 
Rating:
4.0

Open @ 8 am to be able to pick up rental trucks only since this is a furniture store. This would allow being able to start moving a little earlier.

Norman B. 
Rating:
5.0

Customer did not leave a comment.

CARLOS F. 
Rating:
3.0

Air conditioner was broken and it was hot that day nothing was done to accommodate me for this inconvenience

TAMEKO B. 
Rating:
5.0

Customer did not leave a comment.

Patrick V. 
Rating:
5.0

Customer did not leave a comment.

KYNISHA H. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL A. 
Rating:
5.0

Beautiful service Thorough information on rental agreement Sweet people all around

genevieve C. 
Rating:
2.0

Man was friendly, but I was extremely rushed and didn't get a chance to look over the truck. I ended up with a truck with a squealing belt and also took $23 to top it off from what was supposedly full. I will be using a different location next time around.

Brian C. 
Rating:
5.0

Good people and easy process.

BENJAMIN M. 
Rating:
4.0

larger/better parking area to return truck would be helpful

Andreas P. 
Rating:
2.0

The trucks steering wheel was off center and the driver's side door had to be slammed shut. Also the window was nearly impossible to roll back up. I ordered a dolly and it didn't come with it.

Havana A. 
Rating:
5.0

Cleanest U-haul ever!! 😊

Erika P. 
Rating:
5.0

Customer did not leave a comment.

george B. 
Rating:
5.0

I had a very good experience and will be coming back to this location when I need to rent a truck.

Laura L. 
Rating:
5.0

All good!

William U. 
Rating:
5.0

Awesome staff.

Anthony B. 
Rating:
5.0

I reserved the U-Haul online and it was going to be $60 with mileage they said that they didn't have the truck I reserved and had to reserve another one it cost me $112

SCI M. 
Rating:
5.0

The Move Dat guys were awesome that I got off your website for moving help.

John R. 
Rating:
3.0

Customer did not leave a comment.

Dr. Heidi L. 
Rating:
5.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Only interacted with one employee (a middle aged man, may have been the owner?) He was very attentive and helpful, explained processes very well. Love that it's run out of a local small business, would be happy to utilize service again.

Cindy M. 
Rating:
5.0

The owner was not in when I got there, but he came shortly after to get me the keys for the truck.

Adam S. 
Rating:
3.0

I never received my appliance dolly that I paid for

Lauren B. 
Rating:
1.0

It is not indicated that the drop off site not related to u haul and no parking designated to this location.

Hisham D. 
Rating:
5.0

Customer did not leave a comment.

robin K. 
Rating:
4.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

sheryl J. 
Rating:
3.0

Customer did not leave a comment.

nanette G. 
Rating:
3.0

Customer did not leave a comment.

jonathan A. 
Rating:
1.0

Scary neighborhood. No one around. Poor signage. People drinking beer in lot in the middle of day

debbie Y. 
Rating:
5.0

Good

aaron F. 
Rating:
5.0

Customer did not leave a comment.

Wallace L. 
Rating:
2.0

Rough neighborhood, uncomfortable. Homeless people asking for money while we turned the truck in.

James S. 
Rating:
5.0

Customer did not leave a comment.

patrick P. 
Rating:
3.0

Customer did not leave a comment.

ZACHARY CLAY D. 
Rating:
3.0

So if the gas station is next door, it's quite obvious that the location SHOULD FILL the trucks up, it'd be easy. The location could also use a lil bit more of social distancing if the APP was driven as the way to make it work. Both of Credit Cards got charged the app and the location wasn't and issue for me and it corrected this morning but for some families moving - $700 is a LOT of money!

DARRELL S. 
Rating:
5.0

I also contracted via Uhaul to move boxes from the truck to the apartment they on time and very personable I guess it a separate contract I highly recommended to any folks who need help to move their items in to a apartment or house

Jehan W. 
Rating:
5.0

Customer did not leave a comment.

GENE H. 
Rating:
5.0

This place was very clean. Customer service was very attentive to his customers.

TERRIKA W. 
Rating:
5.0

Customer did not leave a comment.

Theodore A. 
Rating:
5.0

Customer did not leave a comment.

BARRETT D. 
Rating:
3.0

Customer did not leave a comment.

Rosalea M. 
Rating:
3.0

The truck needed 5 qts of oil and stranded me In La

Leonard F. 
Rating:
3.0

Kind of a sketchy location after dark Was concerned for our safety next to a very highly foot traffic location

Wendy F. 
Rating:
5.0

Great service, great neighborhood business.

Asali D. 
Rating:
5.0

Amazing service, new equipment, convenient location. For those reasons, this is the 3rd time I specifically rented from this location as opposed to other options in the general vicinity.

CHRISTOPHE A. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

kashanda F. 
Rating:
4.0

Rep was friendly and knowledgeable - rental went off without a hitch.

Kathryn A. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline A. 
Rating:
3.0

I would not recommend any uhaul to anyone. Had to go to three different locations, provide three instate contact, and they manager had to speak to my boss. Will be going to homedepot next time! What a nightmare. The one off st Claude was the worst- most awful customer service experience I have ever had! Rude employees!

Katherine M. 
Rating:
5.0

Customer did not leave a comment.

Derek D. 
Rating:
1.0

Uhaul was four hours late for my reservation and then another truck of the same type was given to the people after me once I was told there was no truck for me

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Xuebin Q. 
Rating:
4.0

It is very confusing on where you drop the truck off. There is not a clear parking lot But the attendant was great!

Brian L. 
Rating:
4.0

All good. Friendly staff and fairly quick process to rent the vehicle.

Glen S. 
Rating:
5.0

Customer did not leave a comment.

Douglas J. 
Rating:
4.0

Customer did not leave a comment.

Bonnie H. 
Rating:
3.0

No.

Adam A. 
Rating:
5.0

Very nice people work there and professional. But the truck wasn't clean, maybe too busy to get it cleaned.

TEJAN J. 
Rating:
5.0

This is the only dealer I will use because I've had problems with the others in the area. This man was very respectful of my time and was friendly and accommodating.

Darlene S. 
Rating:
5.0

Customer did not leave a comment.

Leontine S. 
Rating:
5.0

Customer did not leave a comment.

Domonique S. 
Rating:
4.0

Customer did not leave a comment.

Terrence S. 
Rating:
5.0

Customer did not leave a comment.

Julianna L. 
Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

My only problem was when I booked I was given one quote but when I picked up it was more. However I called and got that rectified. Guy making the delivery was extremely helpful and kind.

randa S. 
Rating:
5.0

Customer did not leave a comment.

Kelly R. 
Rating:
1.0

Have friendly associates that actually know what they are doing and explain all details. Horrible experience will never use this location again

deondra A. 
Rating:
3.0

Customer did not leave a comment.

mrgrete L. 
Rating:
5.0

Very nice and professional people

Pat F. 
No reviews have been submitted for this location.

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