Customer Reviews for Broad Warehouse Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Broad Warehouse Furniture

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Erika P.
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Cleanest U-haul ever!! 😊

george B.
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Customer did not leave a comment.

Laura L.
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I had a very good experience and will be coming back to this location when I need to rent a truck.

William U.
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All good!

Anthony B.
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Awesome staff.

SCI M.
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I reserved the U-Haul online and it was going to be $60 with mileage they said that they didn't have the truck I reserved and had to reserve another one it cost me $112

John R.
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The Move Dat guys were awesome that I got off your website for moving help.

Dr. Heidi L.
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Customer did not leave a comment.

Ryan K.
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Customer did not leave a comment.

Cindy M.
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Only interacted with one employee (a middle aged man, may have been the owner?) He was very attentive and helpful, explained processes very well. Love that it's run out of a local small business, would be happy to utilize service again.

Adam S.
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The owner was not in when I got there, but he came shortly after to get me the keys for the truck.

Lauren B.
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I never received my appliance dolly that I paid for

Hisham D.
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It is not indicated that the drop off site not related to u haul and no parking designated to this location.

robin K.
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Customer did not leave a comment.

Patrick C.
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sheryl J.
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nanette G.
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jonathan A.
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debbie Y.
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Scary neighborhood. No one around. Poor signage. People drinking beer in lot in the middle of day

aaron F.
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Good

Wallace L.
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Customer did not leave a comment.

James S.
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Rough neighborhood, uncomfortable. Homeless people asking for money while we turned the truck in.

patrick P.
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Customer did not leave a comment.

ZACHARY CLAY D.
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DARRELL S.
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So if the gas station is next door, it's quite obvious that the location SHOULD FILL the trucks up, it'd be easy. The location could also use a lil bit more of social distancing if the APP was driven as the way to make it work. Both of Credit Cards got charged the app and the location wasn't and issue for me and it corrected this morning but for some families moving - $700 is a LOT of money!

Jehan W.
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I also contracted via Uhaul to move boxes from the truck to the apartment they on time and very personable I guess it a separate contract I highly recommended to any folks who need help to move their items in to a apartment or house

GENE H.
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Customer did not leave a comment.

TERRIKA W.
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This place was very clean. Customer service was very attentive to his customers.

Theodore A.
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BARRETT D.
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Rosalea M.
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Leonard F.
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The truck needed 5 qts of oil and stranded me In La

Wendy F.
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Kind of a sketchy location after dark Was concerned for our safety next to a very highly foot traffic location

Asali D.
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Great service, great neighborhood business.

CHRISTOPHE A.
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Amazing service, new equipment, convenient location. For those reasons, this is the 3rd time I specifically rented from this location as opposed to other options in the general vicinity.

Frank H.
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Customer did not leave a comment.

kashanda F.
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Kathryn A.
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Rep was friendly and knowledgeable - rental went off without a hitch.

Jacqueline A.
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Customer did not leave a comment.

Katherine M.
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I would not recommend any uhaul to anyone. Had to go to three different locations, provide three instate contact, and they manager had to speak to my boss. Will be going to homedepot next time! What a nightmare. The one off st Claude was the worst- most awful customer service experience I have ever had! Rude employees!

Derek D.
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Customer did not leave a comment.

Andrew B.
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Uhaul was four hours late for my reservation and then another truck of the same type was given to the people after me once I was told there was no truck for me

Xuebin Q.
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Customer did not leave a comment.

Brian L.
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It is very confusing on where you drop the truck off. There is not a clear parking lot But the attendant was great!

Glen S.
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All good. Friendly staff and fairly quick process to rent the vehicle.

Douglas J.
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Customer did not leave a comment.

Bonnie H.
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Adam A.
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No.

TEJAN J.
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Very nice people work there and professional. But the truck wasn't clean, maybe too busy to get it cleaned.

Darlene S.
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This is the only dealer I will use because I've had problems with the others in the area. This man was very respectful of my time and was friendly and accommodating.

Leontine S.
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Customer did not leave a comment.

Domonique S.
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Terrence S.
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Julianna L.
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Stephanie T.
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randa S.
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My only problem was when I booked I was given one quote but when I picked up it was more. However I called and got that rectified. Guy making the delivery was extremely helpful and kind.

Kelly R.
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Customer did not leave a comment.

deondra A.
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Have friendly associates that actually know what they are doing and explain all details. Horrible experience will never use this location again

mrgrete L.
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Customer did not leave a comment.

Pat F.
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Very nice and professional people

Glen S.
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John P.
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jamar M.
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Gentry S.
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ronald B.
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jamar M.
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James B.
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Fast, friendly and professional service!

Tracy S.
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Customer did not leave a comment.

Heidi K.
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We waited until after 9am. It was closed. And sort of hard to tell where exactly the door was. But then we left the keys and original paperwork in drop-off boxes. I guess it was OK.

Tatek S.
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This is not a dedicated Uhaul store. It is a furniture place and doubles up as a Uhaul agency. That's not a problem but they have one laptop which didn't work so they use their mobile phones. I was pressed for time and just getting the truck took quite a while. Could improve their service.

John P.
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i dropped off after hours. It's not a great looking facility from the outside, but there was space tp park and a working dropbox, so it was everything I needed. Very polite and friendly man assured me everything was good when I followed up by phone. Fine experience.

Scotty T.
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Customer did not leave a comment.

john S.
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Carla H.
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the worker was will to work with .If you time had change your pick time for any reason.still had a friendly face.

Kazerick W.
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Customer did not leave a comment.

Cindy I.
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Great customer service. Very clean nice truck. Happy with my experience. I would recommend to friends and family.

Susan M.
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Employee was quick and thorough with his inspection.

Ashley W.
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Customer did not leave a comment.

jan S.
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Customer did not leave a comment.

Charles G.
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Customer did not leave a comment.

joaquin G.
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Don't hide the truth! Match the actual printouts to the gauge reading, please? I know you can do it! Thank you very much...!

CHARLES D.
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Send emailed receipts

GREGORY N.
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I felt uncomfortable picking the truck up at night at this location.

Jill S.
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Customer did not leave a comment.

Albert K.
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The service provided in both locations in the New Orleans area was excellent (truck at one trailer at another). They were awaiting my arrival with paperwork and equipment ready to go. In fact from phone reservation to equipment in hand was less than an hour an a half, and that includes dealing with New Orleans rush hour traffic.

harry L.
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The manager, Mikael, was fabulous. It's the 2nd time I've rented from him at this location and it wont be my last

Howard R.
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There was no lock box. Left the keys in truck cargo area.

BARBARA P.
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Stop sending me emails. The person who signed up for this account does not have this email address! I am blocking all future emails from U-Haul.

dedric W.
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Great customer service, easy going staff. Would recommend this location to anyone needing uhaul services.

Shawn S.
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very good

Rachel F.
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I used the uhaul for less than 24 hours. The place was closed when I got there Sunday morning. Uhaul charged me for two days.

Alicia B.
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Store representative was extremely professional and friendly

noe A.
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Customer did not leave a comment.

Sherrie S.
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Customer did not leave a comment.

Aran D.
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Customer did not leave a comment.

Donald R.
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Please don't double book a truck and then expect me to do all of the leg work to find another truck. I will never use uhaul ever again and I will make sure to tell everyone to never use y'all either. Worst experience I've ever had

Theodore A.
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Customer did not leave a comment.

Tyon W.
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Customer did not leave a comment.

Tim C.
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I'm not sure what can be done to improve this, but I had to rush to get my move done on a day that it was raining and for some reason the traffic was insane at 1:30pm?? Taking this into account, I asked if I could get the truck for a couple of extra hours but was told "no" because someone else had rented the truck at 3pm, so I had to have it back by then. I don't know what can be done to offer more flexibility, but I was really put under duress even though I tried to plan for the situation accordingly. It was beyond stressful to have to rush my move when I tried to allot enough time for it.

Kanan M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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