Customer Reviews for Broadmoor Storage Solutions
(U-Haul Neighborhood Dealer)

23 reviews

9335 Sandifur Pkwy   Pasco, WA 99301

(509) 545-0277

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 545-0277

9335 Sandifur Pkwy
Pasco, WA 99301

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tuhin B. 
Rating:
5.0

Easy, quick, friendly service. Hassle-Free! Thee best! No problems with my rental.

Karen B. 
Rating:
5.0

The lady that helped me with my rental was super friendly. She was nice, helpful, and thorough. Would definitely use this place again!

REBECCA W. 
Rating:
4.0

They were very professional, and when I was late coming back they were able to navigate the computer to get my reservation back from Uhaul in order to accommodate my tardiness. It was only a $20 late fee! Thank you so much!

CORRINDA L. 
Rating:
5.0

Customer did not leave a comment.

PAVLO I. 
Rating:
1.0

Truck was dirty, I vacuumed it out. Also put more fuel in it when I returned it than what I received when I picked it up. Poor customer service and cost me $450 in movers that didn't move my home because I had a guaranteed 26' truck that wasn't available to pick up. Reservation was changed and I was no informed until two hours before pickup.

Andrew W. 
Rating:
1.0

everything from obtaining my code to retrieve the key and to the return process and EVERYTHING in between was AWFUL. thanks

emma F. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
5.0

Open earlier.

ACISCULO E. 
Rating:
5.0

The on-site representative "Aaron" was extremely polite and helpful.

DAVID H. 
Rating:
5.0

They made it easy.

Mathew V. 
Rating:
5.0

The gentleman at the front desk was super pleasant and enjoyable to be around. We joked around a bit while paper work was printing and getting it signed.

Daniela M. 
Rating:
5.0

Have more trucks at this location!

RICHARD N. 
Rating:
5.0

I received excellent customer service, and the lady at the desk was very accommodating of my needs. I think she should get a raise.

KENNETH B. 
Rating:
1.0

The truck was not safe. The agent risked my safety when he said “The steering is a little loose.” When driving in moderate winds I was unable to keep the truck in its lane, not because of the wind, but because of the loose steering. This is a dangerous truck and should not be on the road in its current condition.

Henry M. 
Rating:
5.0

The staff was friendly and courteous. It was a pleasant experience, except for the moving part!

Denise L. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

marisel A. 
Rating:
4.0

Can not lock the key. Have trouble to find people to help at weekend

Ying Z. 
Rating:
5.0

Take a picture of the gas gauge and the odometer. That way there will be no confusion whatsoever on the current readings. I myself do this every time I rent anything. For myself, just to be safe and sure. Arron and Kendra were awesome. Thank you Daniel ??

Daniel G. 
Rating:
5.0

Very friendly front desk representative!

Mauro B. 
Rating:
5.0

We were happy with the service. Thanks so much. Would reccomend for sure.

MICHAEL C. 
Rating:
5.0

Steering needs repaired.. forgot to personnel.

Janet R. 
No reviews have been submitted for this location.

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