Tell customers where the key drop box is. We returned the truck in front of the building where we picked it up in the dirt. It said put the keys in the drop box just in side the unlocked door. When we were leaving we realized there was a drop box to the side of the building also. I did call to let them know, but a quick this is the return spot woukd have been great!
Dustie T
Broadmoor Storage Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasco, WA 99301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The man, sorry I can’t remember his name, was excellent. He provided the best customer service. We appreciate him helping us get on the road quickly.
David MI have rented from Uhaul several times over the years and this time I had one of the worst experiences the day before i was to pick up my truck they changed locations for the pickup ai was supposed to get it at 7 am and the dealer opened at 7 am instead the new location did not open until 93o am i ended up losing almost 2 hrs. because of this and had people waiting to help load and put them in a situation were they nhad to leave me early
JOHN SWe arranged early pickup, but it did work. We had to stand around for an hour to wait for the place to open.
Anna JThe drop off location was perfect, The staff was helpful and very professional, Clean cut and groomed. They? Even had smiles on their faces... Excellent customer service.
jim e