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CAMERON C
Customer Reviews for Broadmoor Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Allow all location options in town when editing reservation is needed.
Holly NI got there and the door was locked so I had to do online return.
Brian GThe location itself was pretty good, the service went above and beyond, I came in without reservation but she didn't hesitate to help me arrange everything and walk out with a van to finish up my moving
LUIS PThere was no washer fluid or it was broken. I was driving back from Vail and had to pull over in different places that were not safe to take snow from the side of the road and clean off the front windshield. It was very dangerous. 303-947-6113
Edwin SLocked doors with "out to lunch" and "leave a voicemail" signs up during business hours is not make a very professional impression. Once in contact with a human, she was quite friendly, professional and helpful.
BRADLEY RThere was a man named “Nick” and he called me stating that I can drop my u haul at his location (52 Widefield Blvd Colorado Springs CO, 80911) and I had told him to confirm that he switched the drop off and he never did. I called and called and no response. So I had to drive across town again and refuel the u haul once again. And the gentleman I called at the 1644 S tejon st location was rude. Stating “I’m about to leave what do you need” when I just had a simple question about dropping of at the other place.
Chance CVery friendly and efficient staff made it a breeze to return the truck (we picked it up out-of-state). Large spacious parking lot was easy to maneuver around.
THIEN VWhen I received my truck I had paid for a dolly ahead of time when I got to my house opened the back of the truck there was no dolly, there was blue sticky stuff all over the back of the truck , rocks and tissues . When I drove back to the location to get the dolly their hours on the door stated 9am opening time I got there at 9:15 and waited until 9:45am and the store was still closed when I called Uhaul they sent me to another location when I showed up I told them I needed a dolly the guy said he would just give it to me I explained I had already paid for it when I reserved my truck, he was a little rude and told me I have to request reimbursement of time and gas from the original store…. I was like the store that’s closed and won’t answer? Like WHAT. Then when I got back home instead of immediately packing my things I had to clean and mop the back of the truck.
Amieya MJosh went above and beyond. I really appreciate his diligence in finding a truck for me.
KRISTINE RVehicle maintenance was bad. Alignment off and poor (sloppy) steering.
Jeff WThat truck needs some work. The gears was not picking up.
Venita AGreat service
Enrique SThe rear trailer lot is inconvenient for both customers and employees.
Terry LN/A
Thobile N