When a customer chooses a location do not change the location. I purposely select the locations I wish to rent from for a reason. If there is no guarantee the equipment will be available at the location I choose, your system shouldn’t allow me to complete the reservation and I can choose to go with a different company at that time.
TIMOTHY W
Customer Reviews for Brooklyn BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were not ready for us at the specified time. The truck was full of snow, nearly out of gas and loading area of the truck was not clean. Wish I would have taken a pic of the inside of the truck to show that it was not cleaned out. Even though they were not ready for us, the time to check out was under 15 minutes, so in the end they were able to get us on our way in a reasonable amount of time.
CHRISTINA N