Ectopic was great. The ivy issue was we were not told we needed to download an app and get a code for a lock box. We we not told the office would be closed that day. We were just phoned and told to bring a visa or Mastercard. I think an email about it or orientation would be super helpful.
Jayla W
Customer Reviews for Broughton Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Renting from Broughton Storage was very excellent. The Staff were very friendly and helpful. It made renting a truck so much easier. I would definitely rent from them again if required.
ANDREW WAmazing and amazing.
MICHAEL SWonderful customer service! Highly would recommend
darren MFriendly and knowledgeable
JASON SNothing, The woman I dealt with was great at the checkout desk!!
Jennifer CI tried 3 times to upload "clean van" images, and without ANY errors it would just have me start over. Not impressed! UHaul needs to overhaul its software.
Marc DVery friendly staff. Vehicle was in excellent shape and easy to drive. Really nothing to add to improve the excellent experience. Thank you
fred jThe price per mile is a complete rip off- location was good though
Eric MVery nice experience.
Stephen m