Customer Reviews for Browning Motors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Browning Motors

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RITHA S. on

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Customer did not leave a comment.

Brian M. on

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The agient didn't put the trailer on my contract and gave me a trailer that she rented to another customer in the system. The computer process had to be restart multiple times because it stopped working.

Dawn H. on

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Obviously didn't do his job - I returned the trailer to him over 24 hours early (called him first and scheduled it), and was called 2 days later by someone else stating I didn't return the trailer and they would report it as theft!

Sara W. on

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I rented a 17 foot Uhaul and was notified two days before the pickup that I was getting a 10 foot truck. I was frustrated because I was going to have to make more than one trip with the smaller truck. I was told to "Take it up with Uhaul". The guy did try to make it right by offering me a cheaper mileage rate. He was less than friendly at first.

Mark W. on

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Customer did not leave a comment.

Dustin M. on

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We did Mobile Rental. The keys were for the wrong truck ended up having to call uhual to get the owner to come give us a key then dropping off was a nightmare nothing went right on the app no one was around spent lots of time on the phone with uhaul. After this experience I don't think I'd ever rent from uhual again.

Dan D. on

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Was supposed to pickup rental at 9am. Owner didn't show up until after 10 am. Cargo area of rental was disgustingly filthy and had not been swept out. After I left facility, I realized owner had not given me back my driver's license. So had to go back approximately 5 miles to retrieve. A very poor experience. Would like some of my funds reimbursed for having to put up with such a lousy experience.

DAVID T. on

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Excellent service

Kevin G. on

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Customer did not leave a comment.

Gary K. on

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Customer service is poor. No one answers the phone. I was called the day before I was to pick up the van asking if I planned on picking it up, person’s mannerism was rude and gruff. I said yes and he said are you sure. I told him I had confirmed it on line that morning. I would recommend a different person to answer the phone and better yet somebody that does answer the phone.

sean C. on

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The location was not easy to find. And the customer service was horrible

Kevin E. on

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Customer did not leave a comment.

CHRISTINE R. on

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The man there was rude and made my daughter and I very uncomfortable. He had several knives on his desk and commented that he was sharpening them, explaining it was the reason for all the paper shreds on the floor. The office stank, and was a huge mess.

Mark H. on

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Customer did not leave a comment.

Cheryl G. on

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Customer did not leave a comment.

Christopher W. on

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Very cluttered and unorganized.

ramsey e. on

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Customer did not leave a comment.

JANICE P. on

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Christina K. on

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Tim N. on

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Pretty muddy, not positive where to put trailer for after hour drop off

eric s. on

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Only has break lights and turn signals running lights did not work so those need repair. Other wise I was happy with the trailer was able to move a 15x20 locker full of stuff In one trip

Gene P. on

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This was an awesome experience, the gentleman at Browning motors was very nice and explained everything to us. Thank you

THOMAS O. on

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Customer did not leave a comment.

Michael S. on

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3 U-haul companies in Platteville, City of 3000 People. WHY!? None sell/have boxes. WHY!? One does not have a working computer. WHY!? U-haul in Platteville sucks lollipops. What a circus...where did your customer service go?

Laura R. on

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Customer did not leave a comment.

Mary B. on

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Mary S. on

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Mr. Browning was very easy to work with and took care of our needs really well. He was a little hard of hearing so knowing that is good to know but very easy to work with.

peter r. on

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Customer did not leave a comment.

Jeffrey C. on

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Customer did not leave a comment.