Extremely helpful and invaluable assistance. Excellent!
Linda W | Reservation
Customer Reviews for Brownwood Climate Controlled Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome faculty and staff will recommend to everyone 🙏
Leo G | Overall ExperienceA Plus!! The agent was courteous, knowledgeable, and patient. The facility is immaculate also.
Barbara R | ReservationKurt was most helpful and totally knowledgeable for all my questions..
Deborah C | Overall ExperienceLoved the gated storage
Angela M | Overall ExperienceMove in was convenient. Security seemed really on top of things. When it was time to move out, they made it very easy and convenient to do so. Overall, 10/10 experience. The only thing I would caution is not to store anything that you'd be heart-broken if it froze, even in the climate controlled units. Or at least, try not to store anything delicate on the exterior wall side of the unit. Give it some insulation and put it toward the interior side of the unit. The building is not well insulated for cold weather, but they do a great job keeping things cool in the summer. I can't fault them for not being set up for cold weather, since the freak weather we've been having due to climate change is not really their fault. :)
Ari D | Overall ExperienceKirt Davis was great to work with and took care of all our needs.
CAROLYN V | Overall ExperienceStaff is friendly and very accommodating. Facility is new and well planned.
Frederick M | Overall ExperienceSignage displayed for designated drop off zone.
Isaac SWe rented our first unit 5 years ago in September of 2019. Then we rented two more. They have always been professional and kind. Clean, safe & conscious of pest problems. We never had any issues in the 5 years We've rented units. We highly recommend them.
Sandra ( | Overall ExperienceI was very upset that I did not get a refund for 28 days after I moved out on July 2nd. That is not a good business practice!
Bonnie D | Overall Experiencegreat place and staff
Tammy M | Overall ExperienceManager did not handle my situation and my move out as I needed.he told me I had to pay for an empty storage.and not give me an extra day to be able to move out when I got my money on monday.not happy with his service
Pablo N | Overall ExperienceThe rental was a breeze , I rented my larger storage online with ease and once there needed another smaller unit which I rented in person. Customer service was excellent and very nice and helpful. If I need storage in the future I will definitely be back here. Very clean and safe! Great job!
Shannon M | Overall ExperienceWonderful place. Would highly recommend them to anyone. Staff was awesome and facility was always well maintained.
Heather T | Overall Experience