Customer Reviews for Bruce & Rods Point S Tire & Automotive
(U-Haul Neighborhood Dealer)

74 reviews

809 E Grove Ave   Parma, ID 83660

(208) 722-7709

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(208) 722-7709

809 E Grove Ave
Parma, ID 83660

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Johnny F. 
Rating:
3.0

When I entered the drop-off location. I walked in and asked to be helped. The young man at the counter said he had no idea how to handle it and i would have to wait for the boss. He never once made an attempt to ask for the "boss". He then typed a little on the computer took a phone call and left without ever letting anyone know i was there waiting. Thats when I used the website to return my truck.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Janine S. 
Rating:
5.0

Gentleman at the front desk was very helpful. The place was easy to find and pull into.

Dustin W. 
Rating:
3.0

Customer did not leave a comment.

Mary A. 
Rating:
5.0

Customer did not leave a comment.

karl G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Very convenient & truck had great air conditioning. Can't think of anything that needs improving.

HEATHER S. 
Rating:
3.0

Customer did not leave a comment.

Ann B. 
Rating:
5.0

Very helpful and friendly. Very accomadating.

David M. 
Rating:
5.0

Good service very satisfied

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

Kimberly K. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

Mary F. 
Rating:
5.0

Customer did not leave a comment.

Raeleen G. 
Rating:
4.0

The service at Bruce's was great the U-haul mobile ap and the computer system needs help and did not work very well

michael B. 
Rating:
2.0

the first place we were scheduled didn't have trailor that we reserved. I ended up with a 4" screw in my tire the second place I was sent to had a thrashed trailor. On the return of the trailor the lot person was excellent. you should offer a 25% discout to a consumer when the equipment is not there when they reserved ahead of time.

Shawn N. 
Rating:
5.0

Customer did not leave a comment.

cynthia M. 
Rating:
5.0

Customer did not leave a comment.

Salvatore S. 
Rating:
3.0

Customer did not leave a comment.

GREGORY Y. 
Rating:
4.0

Customer did not leave a comment.

Shane H. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Delores E. 
Rating:
5.0

Customer did not leave a comment.

evaristo Q. 
Rating:
5.0

Customer did not leave a comment.

dawn B. 
Rating:
1.0

The owner wasn't available to check me in. He had no other employee that could do it. He said I needed to wait 1 1/2 hours for his return to receive my tow dolly. I told him that didn't work for me. He said “tough” there was nothing he would do about it. He was VERY RUDE AND UNACCOMMODATING. it doesn't say anywhere on my contract that I was required to make an appointment to return the tow dolly. This rude guy should lose his Uhaul dealership! I told him I would be complaining to Uhaul and he said “go ahead he didn't care”. Very poor Uhaul representative.

JOSEPH S. 
Rating:
4.0

Customer did not leave a comment.

RODNEY H. 
Rating:
5.0

Customer did not leave a comment.

Dave R. 
Rating:
4.0

Customer did not leave a comment.

SHANNAN M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany F. 
Rating:
2.0

Customer did not leave a comment.

VERNON B. 
Rating:
5.0

Customer did not leave a comment.

Sonny V. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
3.0

Customer did not leave a comment.

Isaac M. 
Rating:
5.0

Customer service was great. Process was quick and easy. Thank you.

Stacy L. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
4.0

I was a little taken aback when I was quite $61, and then it turned out to end up, $101.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

Jeremy R. 
Rating:
3.0

Customer did not leave a comment.

KEN M. 
Rating:
5.0

They were perfect

DENNIS C. 
Rating:
5.0

Quick and friendly service. Also, great location for those of us who live in rural areas.

ANDREA G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Drop off was super easy, hassle free. Friendly folks

KAYLEE R. 
Rating:
5.0

Customer did not leave a comment.

Melinda M. 
Rating:
2.0

This location is OK really. It's a garage/service station that looks like it. However, the people were friendly and efficient so that's fine for a return location. In and out.

PAUL A. 
Rating:
3.0

Customer did not leave a comment.

Micah P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
3.0

Dropped after hours

Marshall M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
4.0

They were ready for me hours before my set in time, opened earlier than schedule and hustled me right through so I could go onto my job.

garry H. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Nothing ! Great service

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

KEN B. 
Rating:
3.0

The truck seemed like it have must needed some maintenance because the steering was hard to handle. I've driven several U-Haul trucks and this one did not handle properly nor did it feel safe! It was very a stressful drive.

Kdee L. 
Rating:
3.0

no improvements necessary.

Robert S. 
Rating:
5.0

Nothing was good

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

SHERRY D. 
Rating:
5.0

Customer did not leave a comment.

Rodney M. 
Rating:
5.0

We were going to pay cash then found out that there was $100 deposit that wasn't disclosed to us so we had to drive 28 miles round trip to the nearest bank branch that was open to deposit funds to be able to use my debit card. Huge inconvenience. You need to disclose that there is a $100 deposit if your paying cash. We could of made arrangements and been prepared. The business we picked up the uhaul closed at 1pm we were Suppose to pick u haul at 12pm. The business owner had to come back and open up just to rent us the u haul. Not the greatest experience renting from u haul. Considering our first reservation that day was cancelled due to no availability of truck, so we were refunded $50 dollars and directed to this other business where we had to not only waste our fuel but didn't pick up truck until 2 pm.

jesus P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
3.0

I had reserved the uhual over at homedale, Id. but when I showed up to get trailor they had rented it to someone else even though I had my reservation numbered, etc. not happy!

SANDI N. 
Rating:
4.0

Everything was fine.

REBECCA IADEROSA L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Confirm same day. There is no way for me to find out if rental available if I'm outside of cell coverage, hence almost missed ability to rent. Not open on Holiday even though I called to confirm with U-haul that they were. Nope!

Ethan B. 
Rating:
1.0

aLLOT WAS WRONG WITH MY ORDER AND COST ME MONEY

TAMMY H. 
Rating:
5.0

Customer did not leave a comment.

CHRIS A. 
Rating:
5.0

Bruce and Rod offer great service.

STEVE B. 
Rating:
5.0

Bruce was very helpful and friendly they where great guyes to work with

FLOYD S. 
Rating:
5.0

It was our first time renting a U-Haul and it was a very good experience. Rod and Bruce were very nice and helped us pick just what size trailer we needed. I would recommend them any time. Lucy

EVELYN B. 
Rating:
3.0

Customer did not leave a comment.

doug V. 
Rating:
5.0

pick up and drop off went smoothly. Bruce and Rod's were very helpful in the decision process and finding me the right tool for my needs. THANK YOU!

MILI J. 
No reviews have been submitted for this location.

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