Triailer worked great. Followed my truck with no sway. Would use UHaul again.Louis T.
Moving Truck Rental in Caldwell, ID at American Trailer Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Caldwell, ID 83605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The entire rental process went very wellJulie B.
Claimed was filthy when returned, my son and I know there was nothing left in backKerry H.
Lucy was Awesome!!William B.
The only possible thing was an app for the truck return.Jeffery B.
The only thing that I can say is that they were great and I would use them again.randy T.
Nobody advised me at any time that I would be loading, locking down then unlocking and unloading my vehicle. Joke.Keralea P.
There were so many issues... where do I start?!?!? I initially booked the truck and trailer online and I was under the understanding the truck and trailer would be at the same site (because I had to load my Explorer and drive 6 hours from Caldwell, Idaho to Moscow, Idaho. Since it's only me, this was a huge inconvenience to have to go to two places!). So after loading the truck, I went to the place that had the trailer. After the agent hooked up the trailer to to the truck, I stepped back and paused (because the gravity of hauling my 2016 Ford Explorer was not lost on me) and I realized if I was going to be able to do this successfully EVERYTHING would HAVE TO BE RIGHT. I had checked the turn signals and the brake lights on an attempt to do my part of due diligence. So, because I don't know about trailers or hauling car on trailers, I paused again asked the agent, â€œIs everything hooked up properly and is everything ready to goâ€ She responded â€œyesâ€. I then drove back to the uhaul location where my vehicle was parked waiting to be loaded. As I drive in to the parking lot, I can tell everyone there is looking at me... to find out two of the chains were not secured and I hadn't even loaded my vehicle yet. Ugh! The uhaul people there looked at the chains WHICH WERE BROKEN and replaced them. They helped me load my vehicle and it looked ( from the casual observer) it was secured and ready to travel. I received the truck only 1/3 full of gas (which was actually a good thing) because when I did stop for gas I checked my vehicle. The straps were completely loose and the vehicle still there the chains but I had only gone about an hours of my 6 hour trip. So, I did the best I could to tighten the straps but it's not my job and I really don't know what I'm doing. I had to stop every 1/2 hour and check/re-tighten the straps. This went on for several hours until I got to Lapwei, Idaho. While checking the straps at a gas station, I man said, â€œYou got the wrong tires on that trailer!â€ This man happened to be a manger of a uhaul in Boise and told me â€œthe tires on the trailer are from short trips not 6 hours!â€ This man helped me secure the straps and did a thorough check to help me out! Thankfully, this random meeting saved a little time and nominally reduced my frustration. The one thing he couldn't fix is the truck... which the rpm's sounded like they were revving so high, he check that I was using the towing mode but that made no difference. It took nearly twice as long to make it to Moscow! SERIOUSLY ...VERY ANGRY. It's stressful enough with having to tow your vehicle but it's beyond words when you pay for something and it's Beyond words to pay for something that doesn't meet even your basic expectations!Daniel H.
Polite and quick service. Office isa little cluttered and dusty, but it's a trailer shop so kind of to be expected.Dean W.
Everything was great!! Very friendly and helpful staff. Easy to work with them.Nathan P.
We dropped off the trailer after hours. No real problems. Not an easy lot to negotiateROCH RICHARD B.
Personnel needs some training in customer service.harold G.
Because they closed early that day, I could only return online which really did not work as it was supposed to work.Clayton C.
Great service, very friendly, price reasonable.JAMES G.
Just clean the truck windshield and drivers side window very dirty there was mud and dog hair all over inside the cab of truck we drove it to Nevada that way good thing we are not allergic to dog hairTracy O.
This is the best location I have ever rented from, I would highly recommend them. Very helpful and friendly. A++++Krystin R.
The woman at the rental counter was extremely rude and had very poor customer service and was very unprofessional. The manager of this location was excellent and got me back on the road, had very good customer service and was professional.Dustin P.
This location was great! The national phone line and your website were HORRIBLE !Alan H.
With the 26 ft truck rental, explaining the storage coming with that for a free month free storage should b better explained, we planned on it to find out there was no available storage thru uhaul..Sammy D.
Just dropped off the keys & lady checked out the truck & we were good to goMelvin P.
Nothing I rate you number 1Charles S.
When a customer walks in with questions give them to print out a paper of info that they have requested with all demos of that location plus business card for that location and site for return closest to their destinationClaire D.
The Uhaul app to return the trailer is junk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Keith R.
No one was therePatricia W.
Great experience! There are several businesses near me that have u-hauls, but because I have had two exceptional u-haul interactions with two different staff members at American Trailer Sales, I will always rent my u-hauls from them.Tanya C.