Customer Reviews for Buchalla
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Buchalla
LARRY G. on
Nothing,they were the nicest people I have ever felt with. So glad I ended up there.
Barbara B. on
Very nice people.
Joseph S. on
You could actually have the place on the contract for drop off take the trailer. I showed up with the trailer and Sentry Storage told me they didn’t have room for it. So, I had to waste my time and gas to go across town to drop it off. Not like I was busy moving into a house or something right? Ridiculous
Daureen M. on
Staff was very helpful and informative!
Steven B. on
Make the trailers usable at actual highway speeds. Florida to Virginia at 55 mph creates unsafe conditions for other drivers who are going the speed limit.
Jason S. on
The equipment was faulty
Michael C. on
Bonnie was great handling me and the system outage which delayed our move by half a day. Due to the delay, I am not happy overall but Bonnie did the best she could, given the circumstances. We appreciate her keeping us informed.
bryan C. on
Very nice people to deal with. Got me in and out as fast as possible. Would definitely rent from there next time.
David J. on
Very busy. Could use more help. Professional and friendly
Bobbi F. on
Uhaul is hands down one of the best companies out there!! Other companies should take notice!!
Ellen S. on
The trailer leaked and it was brand new !!!!! My couch was soak and wet when we arrived . NEVER again !!! U-haul said that there trailers are not water proof but just water resistant,,,,, WOW ! I wish I knew this before renting it. The whole idea of renting an enclosed trailer is to keep your stuff dry and clean. Get a clue U-haul !!!
pamela B. on
They did not refund our deposit. I am waiting on a check I better receive!
Robert C. on
I was told when I picked up the trailer that I could drop it off at ANY uhaul location when I finished. When I tried, I was told that we had to drop it off at a specific dealer which lead me to driving 30 miles out of my way when it was all said and done.
Cindy T. on
Nothing to improve. The people were extremely knowledgeable and unbelievably friendly! They went above and beyond. We were so impressed with them that my daughter and her family will he using them just a week later!!