Customer Reviews for Budding Co
(U-Haul Neighborhood Dealer)

Rating:

1.0

Go to a regular U-Haul yard not a hotel or a car lot or whatever

Rating:

1.0

While returning a one-way rental trailer during a torrential downpour, I called ahead to let them know I would be there soon, and to ask if there would be anyone to help me unhitch the heavy trailer. The person who answered the phone was not happy to learn that I'd be dropping off a trailer in the downpour, and said "It's very inconvenient timing," as though I deliberately planned to be returning my trailer during a major storm. Because of his attitude, I pulled into a shopping center a few miles from the drop-off location and waited about 20 minutes until the rain stopped. Then I proceeded to the drop-off location. NO ONE was there to greet me or assist in unloading because they closed at 3, which the person neglected to mention during our phone call. So I unhitched the trailer by myself (having to use the tire jack from my truck because the tongue weight was so heavy) and completed the online return. Next time, I will make sure I research more thoroughly when I choose u-haul locations. Will never rent/return anything to this location again.

Rating:

4.0

Only thing, I had requested and paid for 2 dollys at $7 ea and the truck was not equipped with any. The customer service was great and the truck ran fine. I would used them again.

Rating:

5.0

No one there....but the app is awesome